Property grounds

Reviews of Grand Boss Hotel

3.5 out of 5
Grand Boss Hotel
No. 366, Sec 1, Yihsin Road, Yilan, Yilan County

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 764 reviews" "
Rating 8 - Good. 382 out of 764 reviews" "
Rating 6 - Okay. 138 out of 764 reviews" "
Rating 4 - Poor. 27 out of 764 reviews" "
Rating 2 - Terrible. 9 out of 764 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Hotel is close to the train station and is near a night market. You can't flush toilet paper and there isn't a bidet/bum gun, so you have to get your room cleaned every day since you have to put toilet paper in the trash can.
Stayed 2 nights in Apr 2024

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall hotel experience is good. but hotel do need abit of transforming as it is a good vintage hotel. all food options were walking distance. there is a small night market as well nearby

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities, room comfort
old and dirty, but nice staff, except at check in
old and dirty, but nice staff, except at check in
Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful - very helpful and able to communicate with us English speakers. Great location, great included breakfast, elegant decor, fresh flowers in common areas, great shower and separate bath tub in bathroom.
Stayed 10 nights in Jul 2023

6/10 Okay

Zhuo

Stayed 3 nights in Jul 2023

10/10 Excellent

Liang Hui Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable from Yilan Train Station and conveniently located next to Dongmen Night Market. Rooms were spacious too

8/10 Good

Bryan

Liked: Staff & service
Hotel is very convenient. It is about 5 minutes away from Ilan's train station and 10 minutes away from the bus station. Property is a bit older. Some of the wall paper is starting to peel off. Towels provided smelled a bit off.
Stayed 3 nights in May 2023

6/10 Okay

Lewis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Liked: 5 minutes from/to the train station, next to the night market, free bike Disliked: the hotel is very old, worn and torn.

10/10 Excellent

Hsin-yueh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and professional.
Stayed 1 night in Nov 2021
Response from Grand Boss Hotel on 30 Nov,2021
Dear Valued Guest, Thank you very much for taking up your valuable time to share your positive experiences on your recent visit to Grand Boss Hotel. It was such a pleasure to have you staying with us and we are delighted that you had an enjoyable and comfortable stay. Of course, We are very much look forward to welcoming you back in the near future. With best regards,

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2021
Response from 敬祝 順心 Grand Boss Hotel on 1 Apr,2021
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並提供您的寶貴意見,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

8/10 Good

Ka-Ling

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from 伯斯飯店 敬上 on 17 Feb,2020
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並撥冗提供給我們您的寶貴意見,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from 敬祝 順心 on 18 Jan,2020
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

8/10 Good

Wee Nah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lift access are was narrow but hotel room was ok with 2 double beds. The club room facilities definitely need to be refurbished.
Stayed 1 night in Nov 2019
Response from Best Regards, Grand Boss Hotel on 30 Jan,2020
Dear Value Guest, Thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. We will do the improvements of the issue you mentioned. The comfort of our guests is our first priority. We sincerely appreciate your feedback, and hope you will consider staying with us in the future.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from 敬祝 順心 on 29 Oct,2019
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is clean and the staff are excellent in providing service and guidance.
Stayed 2 nights in Oct 2019
Response from Best Regards, Grand Boss Hotel on 29 Oct,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

8/10 Good

Can

Liked: Staff & service
Location is good, very near to the Yilan train station.
Stayed 1 night in Sep 2019
Response from Grand Boss Hotel on 9 Oct,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

10/10 Excellent

Hsuan ping

Stayed 1 night in Sep 2019
Response from Grand Boss Hotel on 23 Mar,2020
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, amenities
The wallpaper was cracking in a few places, and the bathroom tile could use a touch up here and there with its grouting, but everything else was fine. Nothing to really complain about
Stayed 3 nights in Jul 2019
Response from Best Regards, Grand Boss Hotel on 8 Aug,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from 敬祝 順心 on 13 Jun,2019
敬愛的伯斯貴賓 您好, 誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

6/10 Okay

Andrew, Hong Kong

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room looks a bit old and seems it should get renovated., the curtain was covered with holes. The toilet stinks and the drainage of the shower was really slow. It really need some maintenance.
Stayed 4 nights in May 2019
Response from Grand Boss Hotel on 5 Jul,2019
Dear Value Guest, Thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. We will do the improvements of the issue you mentioned. The comfort of our guests is our first priority. Please do not hesitate to contact our reception desk at any time during your stay and we will be more than happy to make our guests as comfortable as possible. We sincerely appreciate your feedback, and hope you will consider staying with us in the future.

8/10 Good

Shey-Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from 敬祝 順心 on 12 Jun,2019
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019
Response from 敬祝 順心 Grand Boss Hotel on 1 Aug,2019
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Grand Boss Hotel on 3 May,2019
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。敬祝 順心!

10/10 Excellent

Ying Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand boss yilan stay
I like the decor and design so much! Can’t ask for more....
Stayed 1 night in Dec 2018
Response from Best Regards, Grand Boss Hotel on 8 Jan,2019
Dear Guest, It was such a pleasure to have you staying with us and we are delighted that you had an enjoyable and comfortable stay. Of course, we very much look forward to welcoming you back in the near future.

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and night market.
Convenient location, close to training station and night market. Reasonable price.
Stayed 1 night in Dec 2018
Response from Best Regards, Grand Boss Hotel on 11 Jan,2019
Dear Valued Guest, Thank you for taking time to write your comments and share your experience to other travellers. It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for visiting and we hope you will return soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Very old hotel.bed is hard. Location is v good. Has a entertainment room at basement u can play pool game, exercise n few old skool game! Bf is v v simple.
Stayed 2 nights in Dec 2018

8/10 Good

TSUI-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2018
Response from 敬祝 順心 Grand Boss Hotel on 10 Jan,2019
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您在伯斯度過了美好的假期,並給予我們滿意之評價,您的寶貴意見及肯定給了團隊同仁莫大的鼓勵,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。

8/10 Good

yoon fatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Grand Boss Hotel on 18 Nov,2018
Dear Value Guest, We sincerely appreciate your feedback, and hope you will consider staying with us in the future.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for Taipei stay
Big rooms Close to subway and bus stops. Weekend market around the corner. View of Taipei 101 from the street
Stayed 2 nights in Nov 2018
Response from Grand Boss Hotel on 20 Dec,2018
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. Our hotel located in the center of Yilan City, near Yilan Tran Station. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

10/10 Excellent

Ying, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very close to Yiland Station and travel information center. Staff are very helpful. Room is clean and quiet.
Stayed 2 nights in Oct 2018
Response from Grand Boss Hotel on 20 Nov,2018
Dear Valued Guest, Thank you for taking time to write your comments and share your experience to other travellers. It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for visiting and we hope you will return soon. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Just next to the night market
Polite and friendly staff. Nice big rooms., think we got upgraded throughout our stay.
Stayed 2 nights in Oct 2018
Response from Manager-Grand Boss Hotel on 30 Oct,2018
Dear Valued Guest, Thank you very much for your encouraging review. We are glad you enjoyed your stay and look forward with much anticipation to welcoming you back to Grand Boss Hotel. Wish you have a good day!

10/10 Excellent

Jimmy, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient reception staff. Clean and comfortable room and great breakfast! Love the hot dishes, tastes really good! What else is needed for a great stay!
Stayed 1 night in Sep 2018
Response from Best regards, Grand Boss Hotel on 25 Oct,2018
Dear Guest, Thank you for choosing Grand Boss Hotel and for sharing with other travellers your kind opinion about our facilities, breakfast and services. It will be a pleasure to host you again in future.

10/10 Excellent

Simon, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly and competent staff, and good breakfasts! Room was comfortable and facilities good. Would recommend to anyone.
Stayed 1 night in Sep 2018
Response from Best Regards, Grand Boss Hotel on 16 Oct,2018
Dear Guest, Thank you so much for your wonderful feedback. We're delighted to note that you enjoyed your stay with us. Thank you also for your mention of the hotel staff.

4/10 Poor

Annie, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nothing l like . The hotel anything is not so good . Breadfast not too hot .
Stayed 2 nights in Oct 2018
Response from Manager-Grand Boss Hotel on 30 Oct,2018
Dear Value Guest, Thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. We will do the improvements of the issue you mentioned. The comfort of our guests is our first priority. Please do not hesitate to contact our reception desk at any time during your stay and we will be more than happy to make our guests as comfortable as possible. We sincerely appreciate your feedback, and hope you will consider staying with us in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good just across night market, convenient stores.
Stayed 2 nights in Sep 2018
Response from Grand Boss Hotel on 26 Oct,2018
Thank you for taking the time to leave a review of your recent stay at Grand Boss Hotel. We are delighted that overall you enjoyed your stay with us. We are looking forward to have the pleasure of welcoming you back again at Grand Boss Hotel.

6/10 Okay

Catherine

Breakfast not good. Less choices!
Stayed 2 nights in May 2018

10/10 Excellent

CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 伯斯飯店 敬上 on 25 Jun,2018
敬愛的伯斯貴賓 您好,誠摯感謝您下榻伯斯飯店,能夠有機會為您服務,團隊的全體同仁深感榮幸。也很高興您給予我們滿意之評價,由衷的感謝您,期待您能繼續給予伯斯飯店支持與愛護,我們將以更優質的服務品質竭誠歡迎您的再度蒞臨。敬祝 順心!

6/10 Okay

Wai, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only good part of our stay was the location
Hotel were somewhat old with old wall paper through out the room, some were peeling off, our 1st room has some white spots on the carpet, they offered another room, but is was pretty much the same, all Windows were shut closed with thick plastic covered it.
Stayed 3 nights in Apr 2018

6/10 Okay

allan

Disliked: Cleanliness
bath tub anti slip mat very dirty, shower room ver
bath

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended to yilan travelers.
Really nice hotel with nice decor and good location, helpful staff, hotel helped us to book the airport shuttle service (charged). Excellent breakfast, we loved the great hot dishes of their complimentary buffet breakfast.
Response from Grand Boss Hotel on 21 Nov,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good hotel, excellent location, just a short walk away from the Train Station. really friendly staff and very nice breakfast at a great price
Response from Grand Boss Hotel on 21 Nov,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
A nice hotel right by the Yilan night market
The hotel is conveniently located about 5 minutes walk from the Yilan railway station. We were shown to our room by the staff at reception. There was a stale odour in the floor where our room was located. The staff quickly ventilated it and it was okay by the next morning. The Yilan night market is located right in front of the hotel. You can find all the Yilan food specialties in the market and enjoy a nice evening there at your own pace. We went to the well promoted but touristy Luodong night market in the earlier evening, which we didn’t enjoy at all. Too crowded and food quality poor. The Yilan night market has my vote. But strangely the hotel didn’t promote this plus point. Breakfast was sufficient, typical Taiwanese breakfast fare. There’s a pot of hot coffee for the coffee drinkers though. The staff was helpful and offered to look after our luggage as we had a late train to catch. Upon checking out, we were presented with a complimentary pack of Yilan local specialty, the cow tongue biscuit. A nice and thoughtful gesture indeed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Great Location
good location near Train Station, bus station and night market. clean rooms with comfortable bed, hotel personnel was helpful + breakfast buffet was good.
Response from Grand Boss Hotel on 21 Nov,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel with great location in Yilan
Stayed in a Standard room with one queen bed, room was clean, comfortable and welcoming feeling. Check in with reception staff was efficient and always smile. Great location in Yilan, directly opposite the night market and between supermarket. Wifi connection was good and nice buffet breakfast, espacilly the salad.
Response from Grand Boss Hotel on 21 Nov,2019
Dear Guest, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It was such a pleasure to have you staying with us and I am delighted that you had an enjoyable and comfortable stay. Of course, I very much look forward to welcoming you back in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Kerstin, Country South Australia

Liked: Cleanliness, staff & service, room comfort
Good location and all you need
A friendly and welcoming hotel that is trying a little bit too hard to do the French Retro Look. But it has everything you need for a one night stay in this underrated town of Yilan. And the location is ideal, good food choices right on the door step, bicycle friendly and only 10km from the not to be missed Kavalan (King Car) Whisky Distillery.
Stayed 1 night in Nov 2017

6/10 Okay

Siu Kuen

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location but the room was small and no window.

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and clean.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort