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This hotel is very dated and very small. You can barely get into the bathroom and it’s a step up. Only given 1 pillow per bed when they knew there were 3 people. Heat was on for a day that was 25 degrees so it was pretty warm. Only 2 very small elevators and they get very busy. Breakfast was okay though it was very busy.
Everything is good, except no air conditioning in the room.
Jessica
Stayed 1 night in Nov 2023
6/10 Okay
Bennet
10 Nov,2023
Bennet
Stayed 2 nights in Nov 2023
8/10 Good
Becky
Travelled with family
7 Nov,2023
Liked: Cleanliness, staff & service
The twin bed room is a bit small but still relatively clean. The breakfast included is pretty good. Location is fairly close to subway and walking distance to attractions and shopping.
The bathroom was covered in mould. My daughters wanted to have a bath but the mould was so bad, we couldnt let them be in there for any longer than they absolutely had to be.
The free breakfast was good, but does not make up for the severe lack of cleanliness this bathroom desperately needed.
What is interesting is that the hotel is somewhat cramped but well positioned which is I expect its appeal. However, it is quite old and I had the benefit to also visit the Kyoto Hotel (in Horikawagojo) which was newer and more roomy all round. I found the breakfast time qui9te a strain to be honest and the food was limited. Also the tv was positioned such that it would have been hard to watch.
Robert
Stayed 1 night in Apr 2023
6/10 Okay
John
Travelled with group
30 Apr,2023
Liked: Cleanliness, staff & service
Hotel was clean but room was very small.
John
Stayed 1 night in Apr 2023
8/10 Good
Cecilia, Victoria
Travelled with family
26 Apr,2023
Liked: Cleanliness, staff & service, amenities
The room was clean; the bed was very comfortable. Room was a bit dated and the carpet was stained but clean. The staff were friendly and helpful. The hotel is close to all sorts of transportation, shopping and restaurants.
Close to all amenities and attractions. Complimentary breakfast is substantial to start a busy and energetic day around Yokohama. Everything we wanted to see is walkable, no need to use the bus or trains/metro! Thanks to eh staff oc Comfort Hotel, we shall be back next time for sure!
Hotel well located for transport connections to explore Yokohama, Tokyo etc. Handy for the waterfront and chinatown areas. Plenty of reasonable bars and restaurants around. Rooms are small but typically Japanese in set up
Absolutely wonderful experience at this "budget" hotel! Far better than expected, and much better than the chain in the USA! The breakfast buffet was exceptional, with food selections to match the greatest hotels.
small but clean. Male front desk receptionist charging us $3 to call a taxi to bring us to the cruise terminal. Lady receptionist the following did it for free for is to call a taxi
Excellent location handy to port, train stations & major attractions. Dining room is rather small and becomes very congested during local holiday periods leading to long delays for the included breakfast.
A very small room with nowhere to place luggage.
More like a Business mans hotel?
Double bed was hard against the outside wall so had to climb over to get in the other side.
Breakfast was not suitable to Western Guests as too much Japanese orientated.
Location was good.
Would not stay there again.
Even though the rooms are small, they have every amenity that one would need. The breakfasts were excellent -- more choices than we would expect in the U.S.
Hotel is located near JR train station and numerous restaurants & convenience stores. Room was clean and quiet.
Verified traveller
Stayed 5 nights in Mar 2019
8/10 Good
Verified traveller
6 Dec,2018
Liked: Cleanliness
Verified traveller
Stayed 1 night in Dec 2018
8/10 Good
Verified traveller
Travelled with family
15 Nov,2018
Liked: Cleanliness, staff & service, amenities
Location is excellent. Close to all major sites. Walkable to most.
Hotel is very dated but clean enough. No security to guest floors. Anybody can just take elevator to guest floors from street.
Verified traveller
Stayed 2 nights in Nov 2018
6/10 Okay
Nestor, St Thomas, Ontario, Canada’s
31 Oct,2018
Liked: Cleanliness, room comfort
No a/c at this time, you need to open the windows and room is so tight for two. I guess this is the normal size here in Japan