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Reviews of Sun Moon Lake Apollo Resort Hotel

3 out of 5
Sun Moon Lake Apollo Resort Hotel
No. 3, Mingsheng Street, Yuchi, Nantou County

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful even though language was a little barrier. Room had a beautiful view of the lake. The only thing I didn’t like was the vanity basin being positioned in the entry way (not the bathroom) - very impractical.
Stayed 1 night in Apr 2024
Response from Jenny on 27 Apr,2024
Thank you for your valuable opinionWelcome your next visit

10/10 Excellent

YINGHSIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Daluwathumullagamage Dilhan

Travelled with partner
The cleanliness of the hotel could improve. Friendly staff, parking was convenient and within walking distance.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Very clean. Good location. Management was very responsive and helpful. Will stay here again if coming back to the area.
Stayed 1 night in Dec 2023

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Lots of restaurants nearby. Hotel was recently renovated.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited June 2023, overall great experience. Good location, nice room with modern amenities (plenty of outlets/USBs, fancy toilet, shower + bathtub). We had a city view room, so did not get pretty view of lake, but public spaces like the lobby and dining area have fantastic lake views. Parking is at local Zhongxing Parking Lot (中興停車場), less than 5 min walking. Free parking from 12 noon to following day 12 noon. Times outside 12 to 12 will be at your own expense at 40 NTD/hr. We parked at 12 noon, before checking in, but needed to leave parking lot again, so called the hotel, and they called in our plates, so we could get in and out for free. Breakfast was a served plate. Slightly different content for kids vs adult. Dining hall was pretty, plating of food was nice, but food flavor is blend, tabasco and ketchup came in handy. Location is convenient, restaurant/street food options readily available. Highly recommend, good value!
Stayed 1 night in Jun 2023

10/10 Excellent

Yi-Wen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location; very friendly staff.
Stayed 2 nights in Mar 2023
Response from Jenny on 25 Apr,2023
It is a great honor to have the opportunity to serve you during your journey, your affirmation is our best encouragement, and we look forward to meeting you again in the beautiful Sun Moon Lake

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night break at Sun Moon Lake
Great location overlooking the lake. Very friendly and helpful staff. Lovely breakfast. Large bedroom.
Stayed 2 nights in Mar 2023
Response from Jenny on 25 Apr,2023
It is a great honor to have the opportunity to serve you during your journey, your affirmation is our best encouragement, and we look forward to meeting you again in the beautiful Sun Moon Lake

10/10 Excellent

Cordelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing lake views, clean room, excellent service and convenient location
Stayed 2 nights in Feb 2023

10/10 Excellent

Phi-Phi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman at the front desk was so polite and friendly. Made our stay so welcoming! The place has been recently refurbished in May 22, so everything was clean and tidy. Location was perfect which overlooked the lake and had access to shops and restaurants.

8/10 Good

Ying Ying

Stayed 1 night in Jan 2024

10/10 Excellent

Hsiulin

Stayed 1 night in Jan 2024

6/10 Okay

YA CHING

Travelled with family
有進步的空間
飯店位置很方便 入住的房型是靠老街的 浴室雖是玻璃門乾濕分離，但水還是會流出來，導致整個洗臉盆的區域都濕搭搭的🤔️ 還有房間雖有三個插座，但竟然有兩個不能過電，實在很不方便
Stayed 1 night in Dec 2023

6/10 Okay

SHEK

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Yi An

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

TSUNG CHENG

Stayed 1 night in Nov 2023

10/10 Excellent

fangyi

Stayed 1 night in Nov 2023

10/10 Excellent

HOI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and convenient
The hotel is near the bus station to Sun Moon Lake and the pier of Shui She. The orientation of the room is superb, overlooking the lake, just like their introduction in the app. Staff are friendly. I would consider staying here again if I go back to Sun Moon Lake.
Stayed 1 night in Sep 2023

10/10 Excellent

Ting hsuan

Stayed 1 night in Sep 2023

8/10 Good

Mu-chou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the lake. Clean room.
Stayed 3 nights in Jul 2023

8/10 Good

MINGCHE

Liked: Cleanliness, room comfort
位置優越、湖景無敵
位置優越、湖景無敵，但周遭晚上店家關得早，用餐選擇也不多
Stayed 1 night in Jul 2023

8/10 Good

KAY

Stayed 1 night in Jun 2023

10/10 Excellent

Chi-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

LingChing

Stayed 1 night in May 2023

10/10 Excellent

silanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impression Perfect Hotel
Impression Perfect Hotel
Stayed 1 night in Apr 2023
Response from Jenny on 25 Apr,2023
It is a great honor to have the opportunity to serve you during your journey, your affirmation is our best encouragement, and we look forward to meeting you again in the beautiful Sun Moon Lake

10/10 Excellent

lienyung

Stayed 1 night in Mar 2023

4/10 Poor

SHOU EN

Stayed 1 night in Mar 2023

4/10 Poor

Teddy

Stayed 1 night in Mar 2023

10/10 Excellent

CHEWEI

Stayed 1 night in Mar 2023

10/10 Excellent

Wenhsuan

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地點好設備新但有些設計與執行問題
地點方便、床舒服好睡，湖景房風景很棒。 設備看起來算新，但有一些問題，例如浴室設計看起來有乾濕分離、浴室與廁所有隔門，淋浴也與浴缸分開，但若不在浴缸內淋浴，地上馬上就會積水，且會漫延到廁所那一側，等於沒有乾濕分離。這次雖然沒有使用保險箱的需求，但發現保險箱沒有通電也無法關上、上鎖，也並未鑲嵌、固定在房內，雖然重擔是可以整個搬走，只有裝飾作用。
Stayed 1 night in Feb 2023

10/10 Excellent

CHENG MING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湖景房風景美, 地點對不開車旅客很方便
Stayed 1 night in Nov 2022