expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of The Crystal Resort Sun Moon Lake

Choose dates to view prices

  • Standard Room, 1 Double Bed (Lake)

    4.6/5 guest room rating

    Room amenities

    • 72 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Standard Room, 1 Double Bed (Dawn)

    4.2/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 1 Double Bed
    More details
  • Standard Room, 1 Double Bed (Moon)

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Lake view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Standard Room For 2, 2 Double Beds (Sun)

    5/5 guest room rating

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Standard Room, 2 Double Beds (Sun)

    4.6/5 guest room rating

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 5
    • 2 Double Beds
    More details
4.1
Very good
Rating 5 - Excellent. 181 out of 463 reviews
5 - Excellent 39%
Rating 4 - Good. 177 out of 463 reviews
4 - Good 38%
Rating 3 - Okay. 75 out of 463 reviews
3 - Okay 16%
Rating 2 - Poor. 17 out of 463 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 463 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, room comfort
Good place around where the hotel is
Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and morning food with good lake view location
Stayed 1 night in Dec 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
Stayed 1 night in Dec 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code