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The Neela Boutique Hotel Stone Town

4.0 star property
Hotel in Zanzibar Town with 24-hour front desk and coffee shop/cafe

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Photo gallery for The Neela Boutique Hotel Stone Town

Bar (on property)
Creator video - submitted by Tara Pouyat
1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
Exterior
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Ceiling fan
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Smart TV
Ceiling fan
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Luxury Double Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Ceiling fan
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Double Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Ceiling fan
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
66 & 67 Shangani, Stone Town, Zanzibar Town, 238877

What's nearby

  • Shangani Beach - 3 min walk - 0.3 km
  • Old Fort - 3 min walk - 0.3 km
  • Forodhani Gardens - 5 min walk - 0.5 km
  • Slave Market - 8 min walk - 0.7 km
  • Zanzibar Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 20 min drive

Restaurants

  • ‪Passing Show Hotel - ‬13 min walk
  • ‪Meeting Point Cafe - ‬8 min walk
  • ‪Lukmaan - ‬7 min walk
  • ‪Livingstone Beach Restaurant - ‬4 min walk
  • ‪Zenji Garden Café - ‬7 min walk

About this property

The Neela Boutique Hotel Stone Town

Upscale hotel located in Stone Town
At The Neela Boutique Hotel Stone Town, you can look forward to a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
  • A banquet hall, a 24-hour front desk and multilingual staff
Room features
All guest rooms at The Neela Boutique Hotel Stone Town have comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and memory foam beds
  • Wardrobes/cupboards and separate sitting areas
  • 54-inch Smart TVs with satellite channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 54-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number Z0000079617

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

The Neela Boutique Hotel
The Neela Boutique Stone Town
The Neela Boutique Hotel Stone Town Hotel
The Neela Boutique Hotel Stone Town Zanzibar Town
The Neela Boutique Hotel Stone Town Hotel Zanzibar Town

Frequently asked questions

Is The Neela Boutique Hotel Stone Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Neela Boutique Hotel Stone Town?

There is free parking nearby.

What time is check-in at The Neela Boutique Hotel Stone Town?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Neela Boutique Hotel Stone Town?

Checkout is at 11:00 AM.

Does The Neela Boutique Hotel Stone Town provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is The Neela Boutique Hotel Stone Town located?

Located in Stone Town, this hotel is steps away from Marahubi Palace, People's Palace Museum and Mbweni Ruins. Nakupenda Beach and Freddie Mercury Museum are just steps away.

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The Neela Boutique Hotel Stone Town Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

latasha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean good food & Every one was very helpful & Nice I will always book with Neela when in stone town
Stayed 1 night in Jun 2025

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, food, location, design!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attentive staff. Great food. Fabulous roof top bar & restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Kingsley

Liked: Staff & service, property conditions & facilities
Very staff friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Stonetown!

Fantastic stay! Such a lovely gem tucked away in a convenient and easy-to-access location. Staff was so friendly and helpful, rooms effortlessly embody understated luxury, and the restaurant, Breadfruit, is divine.
Stayed 1 night in Oct 2024

10/10 Excellent

Taj

Not only is this a beautiful hotel with wonderful amenities and rooms... It's the staff that makes the difference. They were great and I appreciate everyone.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Totally beautiful hotel - the food, decor and how modern it is. A pure gem within Stonetown
Stayed 2 nights in Sep 2024

8/10 Good

edna

Liked: Staff & service, property conditions & facilities
The bed was very comfortable and staff responsive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great staff and good food! 5 stars!
Stayed 1 night in Jun 2024

8/10 Good

Farai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design language of the hotel. Very unique. Beautiful rooms. I didn't like the food though
Stayed 1 night in Sep 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, a place more than a home..,

Worth every penny spent . In the heart of Stone town. Very pleasant and helpful staff. Spacy rooms very comfartable bed and pillow. Tastefully decorrated. We stayed for 3 nights and came back at the end of our trip to stay for our last night. They welcomed us back saying welcome back to your home. There was a lovely card in the room saying how happy they are to see us back in thrşr hotel. All in all very well run luxury boutique hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, including but by no means limited to: Tatu, Pendael, Pili, Ayubu, Zainaband Celestine. The room and facilities are beautiful and well kept. Rooftop restaurant/bar is a wonderful place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Meryam

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gorgeous luxury hotel in the heart of stone town. The staff was incredible and went out of their way to ensure our stay was memorable. The hotel was exceptionally clean. The food and drinks are amazing. We could walk everywhere including markets, hurumzi, and forodhani gardens. Thank you to all the wonderful staff who made us want to come back again soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When tradition and 21st century blends

Great ambiance - great food - great team in the hotel - fascinating location - awesome room and excellent WifFi .. go stay
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Neela Boutique was an amazing property located in Stone Town. From the staff, to the food, to the room….everything was perfect. You will definitely love it!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Neela was amazing! The staff were so so kind and truly made this an unforgettable experience. Special shout out to Salim and Elizabeth who were especially thoughtful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic while Exceeding Expectations

Very welcoming service and nice rooms that exceeded our expectations. The rooftop dining for dinner was a special treat with a nice selection and excellent quality. A fine choice if you want to stay in Stone Town and have an authentic Zanzibar experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 nights and had a wonderful experience, from the lovely check-in with hibiscus juice in the gorgeous art filled lobby, to the nicely decorated room with the most modern finishes, to the amazing food! Only ate lunch out as I’m sure there is no better food on the island! Beautiful kind attentive staff. Lovely French press in the room with Tanzanian coffee. Thank you from the bottom of our hearts!
Stayed 2 nights in Sep 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The Neela is truly a hidden gem nestled in the heart of the bustling Stone Town. From the moment we arrived, we were blown away by the quality and attention to detail at this remarkable hotel. The food was nothing short of outstanding—honestly, some of the best we’ve ever had. Every meal felt like a fine dining experience, with flavors that left a lasting impression. The staff were exceptional—attentive, warm, and always ready to go the extra mile to ensure a memorable stay. Their service was impeccable, making us feel right at home. One of the highlights of our visit was the rooftop cocktail bar. The drinks were absolutely top-tier—some of the best cocktails we’ve ever had, with unique flavors and expert craftsmanship. All in all, The Neela exceeded every expectation, offering luxury, incredible service, and an unforgettable experience in Stone Town. Highly recommended!
Stayed 2 nights in Nov 2024

6/10 Okay

Kathleen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Lovely hotel, not on water, serious security probl

This is a lovely hotel, very comfortable bed, convenient location in Stone Town. The staff is very nice. However, we will never stay there again as we had major security problems. Items of ours were hidden so the staff could keep them once we left (we found my husband's had, lost my $80 sandals which were not in my suitcase at the next stop. Much worse, all the credit cards in my wallet were photographed and $20,000 charges attempted, which results in ALL my cards being cancelled. I would have been totally out of luck when I got to the next destination and had to rent a car.
Stayed 3 nights in Aug 2024

10/10 Excellent

Toro

Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel with great charm & welcoming staff. Perfect rooftop bar & restaurant
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The people were amazing and roof top restaurant was superb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop looking and just book at the Neela. It’s perfect. We were so comfortable, the food was fantastic, and the staff friendly and professional. I will definitely be recommending to all of my friends. Thank you!