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"Lovely design hotel. Every detail was thoughtful and beautiful. Nice amenities. Excellent breakfast. Perfect jumping off point for the Nakasendo trail. (Unrelated to the hotel review but if you are traveling to Nakatsugawa for the first time, tip: book ahead at a restaurant/izakaya for dinner, there are plenty of nice places but many were fully reserved even in a quiet season for tourism) "

"Staff were the best. Absolutely treated the guests like royalty. The suite was fantastic with the open air onsen and wooden bath. The toilet was worth mentioning... Fully automatic. The dinner was above and beyond and so much food we could barely eat it all. So fantastic! Breakfast was the best there is. Only bad thing is we couldn't eat the 2nd morning because we had to catch a train and the breakfast is not until 7am. All else was superior. Nice store across the street with great deals 500 yen for big pack of face masks. The gift shop was fully stocked with all the souvenirs and gifts you could want. I absolutely will return to this town and this hotel. Side note don quijote is still being built so double check before you make the walk. "

"Good breakfast too. Wonderful hotel"

"Extremely high quality property given the price. Very convient location with lots of food and shopping options within walking distance. On-site onsen with the option to reserve a private bath is great"

"It was such a good experience, I was afraid it is a bit expensive but in the end we had great room, awesome service and clean private onsen to book."

"We have enjoyed very much our stay. The room is huge. There is a two in one washer and dryer in the room, very convenient. The complimentary drinks in the fridge are refillable every day with beer, coke, green tea, and sake. There is free access to hot spring at another hotel 10 mins walk away. "

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"

"Easy check in and everything looked well taken care of."

"The staff at this hotel were excellent - very friendly and helpful. The hotel is close to the train station and central shopping area."