Garden Palace - LoftAffair Collection in Kraków City Centre offers refreshed, comfortable rooms. Guests enjoy cooked-to-order breakfast before exploring nearby landmarks. The concierge arranges tours and tickets, and the aparthotel's location is consistently praised by visitors.
Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for PLN 50.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of PLN 600 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately PLN 45 per person
Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 8)
Cleaning/housekeeping/linen fee: PLN 50 per day
Crib (infant bed) fee: PLN 50.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Frequently asked questions
Is The Garden Collection pet-friendly?
Yes, pets are allowed at this property.
How much does it cost to stay at The Garden Collection?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at The Garden Collection on 26 May, 2026 start from S$107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Garden Collection?
This property doesn't offer parking.
What time is check-in at The Garden Collection?
Check-in start time: 3:00 PM; check-in end time: 2:30 PM.
What time is check-out at The Garden Collection?
Checkout is at 11:00 AM.
Does The Garden Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 170 per vehicle applies.
Where is The Garden Collection located?
Located in Kraków City Centre, this aparthotel is within a 10-minute walk of Bagatela Theatre and Main Market Square. Planty Park and Jagiellonian University are also within 10 minutes. Kraków Główny Station is 26 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location cleanliness, style check in and communication was all perfect. We had a great time enjoying the ease of walking around old town. We could not have had a better place to stay.
“The only negative point is that no one nearby seems to recognize the name The Garden Collection, since the sign outside the hotel says The Garden Place, which makes it confusing to find
ALEXANDER
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Ellie Alicia
6 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy self check in, quick response via email regarding any questions. Clean and modern. Small room but ideal for a couple of nights. Spacious bathroom. Would return and recommend. First time staying at an apartment rather than traditional hotel check in, much easier than expected!
Ellie Alicia
Stayed 2 nights in Sep 2025
Verified
4/10 Poor
Verified traveller
24 Oct, 2024
Liked: Cleanliness
Disliked: Room comfort, communication
The window is on top of your face and the blind is not blocking any sunlight, that means your face will get burnt in the morning when you are still sleeping.
I called the property management about this issue, he said he will get back to me on this but never received any updates afterwards.
I can’t sleep well everyday, like a torturement
Verified traveller
Stayed 4 nights in Oct 2024
Verified
6/10 Okay
Linda Iren
10 Oct, 2025
Liked: Communication
Leiligheten var fin og moderne, nyoppusset! Medium rengjøring på bad - luktet surt.
Trappeoppgang var ekkel, skittent.
Beliggenhet perfekt for shopping og turer.
Smart og enkel selv sjekk inn!
Linda Iren
Stayed 3 nights in Oct 2025
Verified
6/10 Okay
Angie Gabrielle
19 Sept, 2025
Liked: Communication
´Appartement ne ressemblait pas à l’imagine sur Expedia , rideau de veluxe transparent compliqué pour dormir quand le jour est directement sur vous sans possibilité de volet
Angie Gabrielle
Stayed 6 nights in Sep 2025
Verified
8/10 Good
Morgane
12 Aug, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bonne literie, super localisation et climatisation nécessaire qui a été très appréciable. Petits moins : chambre au dernier étage sans ascenseur + velux donc lumière du jour dans la chambre dès le levé du soleil. Globalement nous avons passé un très bon séjour.
Morgane
Stayed 6 nights in Aug 2025
Verified
10/10 Excellent
Emilie
26 Apr, 2025
Liked: Cleanliness, room comfort, communication
Séjour exceptionnel, chambres magnifiques !
Superbes chambres et magnifique séjour en couple et entre amis ! Nous étions tous très heureux de la décoration, de l'emplacement, des équipements. L’emplacement dans la vieille ville est juste parfait !
Il y a vraiment tout ce dont vous pouvez avoir besoin dans les chambres ! Noter que les parties communes ne sont pas les plus jolies mais l’intérieur des chambres sont somptueuses. Noter aussi qu'il n'y a pas de vraie réception mais le personnel de la réception virtuelle est très facilement joignables par téléphone ou Whatsapp, très réactif et sympathique ! Nous recommandons vraiment à 100% ! Merci pour ces souvenirs inoubliables !
Emilie
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Emilie
11 Apr, 2025
Liked: Cleanliness, room comfort, communication
Superbes chambres et magnifique séjour ! Nous étions tous très heureux de la décoration, de l’emplacement,
Noter que les parties communes ne sont pas les plus jolies et qu’il n’y a pas de vraie réception. Mais le personnel de la réception virtuelle sont très facilement joignables par téléphone ou Whatsapp et très réactifs !
Emilie
Stayed 5 nights in Mar 2025
Verified
6/10 Okay
Christopher
11 Oct, 2024
Liked: Cleanliness, room comfort
Fint rom og fin beliggenhet.
Kom til en låst dør! Ingen informasjon på forhånd hvordan man kom seg inn i bygget eller hvilket/ rom/leilighet vi skulle bo på å hvordan man fikk tilgang til dette. Måtte selv ta kontakt med overnattingsstedet å be om hjelp, da ordnet det seg! Men dette kunne enkelt ha vært unngått om de bare hadde sendt all informasjon om koder til inngangsdør og leilighets nummer å tilgang til rommet på forhånd. Ellers bra plass
Christopher
Stayed 4 nights in Oct 2024
Verified
10/10 Excellent
Anthony
1 Nov, 2025
Anthony
Stayed 4 nights in Oct 2025
Verified
2/10 Terrible
James
1 Oct, 2025
Liked: Cleanliness
Disliked: Communication
James
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Branislav
21 Aug, 2025
Liked: Cleanliness, room comfort, communication
Branislav
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
Verified traveller
14 Aug, 2025
Liked: Cleanliness, room comfort, communication
Verified traveller
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
Verified traveller
31 Jul, 2025
Liked: Cleanliness, room comfort, communication
Verified traveller
Stayed 4 nights in Jul 2025
Verified
6/10 Okay
Bo
29 Jul, 2025
Disliked: Cleanliness, room comfort, communication