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Pension Suzanne

3.0 star property
Pension Suzanne provides a welcoming retreat in Vienna's cultural center, where friendly staff help travelers create memorable experiences near iconic landmarks

Choose dates to view prices

Steps from Vienna State Opera, this pension offers comfy rooms with WiFi and attentive service. Guests can store luggage, grab free newspapers, and get personalized tour advice before exploring Hofburg Imperial Palace and the Spanish Riding School nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is S$200
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Pension Suzanne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pension Suzanne?

As of 23 May, 2026, prices found for a 1-night stay for 2 adults at Pension Suzanne on 25 May, 2026 start from S$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pension Suzanne?

This property doesn't offer parking.

What time is check-in at Pension Suzanne?

Check-in start time: 2 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Pension Suzanne?

Checkout is at 11:00 AM.

Does Pension Suzanne provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40 per vehicle applies.

Where is Pension Suzanne located?

Located in Innere Stadt, this pension is steps away from Kärntner Straße and Vienna State Opera. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Oper-Karlsplatz Tram Stop and Bösendorferstraße, Karlsplatz Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 191 out of 348 reviews
Rating 8 - Good. 125 out of 348 reviews
Rating 6 - Okay. 25 out of 348 reviews
Rating 4 - Poor. 4 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

Reviews

Verified

10/10 Excellent

Shirani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when it was rather cold outside. The temperature in the room was perfect. The location of this boutique hotel was absolutely perfect since we were attending an opera. What we found most extraordinary was the absolute quiet of our room. I don’t think we’ve ever stayed in a quieter place and we slept amazingly well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and staff courteous and receptive at all times. Location is fantastic!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

YOUNG GI

Liked: Cleanliness, staff & service, amenities
Very nice and comfort! Location is nice. All the staffs are very kind and helpful!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint, comfortable place to stay right in the cultural centre of Vienna. The room was clean and tidy, with great bathroom facilities and warm.The staff were very friendly and helpful. My only ''complaint' was the noise from other residents which was loud and woke us up a few times. The floorboards above our room creaked and we could hear everything going on in the room next door.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities
Staff was fantastic. Quick and easy check in. Was able to communicate to the staff and they had the room available earlier for us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking to most places in Vienna.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Arda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Avarage rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip with family, convenient location to City Center attractions.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything within walking distance. Staff is very friendly. Rooms are very clean. The only reason I'm giving ok review is because the room had a strong smell of cigarettes and sweat which. Also.the people statujg above us kept making noise after 11pm they were running around . Other than everything is great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this apartment. Great location and great crowd and vibrant crowd in this area.would definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Large room
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Amandine

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, nice staff. The room is quite big, quite and clean
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Stayed 2 nights in May 2025
Verified

8/10 Good

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect if you are looking for quick and easy access to all the sights in the historic part of city. The room was spacious and had a separate kitchen which was helpful. Overall the hotel was very nice and comfortable. I would recommend it and would stay there again should I come back.
Stayed 4 nights in Sep 2024