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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Eco-certified hotel with 24-hour front desk and indoor pool

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Terrace/patio
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
The current price is S$184
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Living area

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Terrace/patio

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Downtown Ottawa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,778 reviews
The price is S$211
includes taxes & fees
1 Sept - 2 Sept
ANDAZ OTTAWA BYWARD MARKET, BY HYATT
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About the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk - 0.0 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • Byward Market Square - 5 min walk - 0.5 km
  • Parliament Hill - 10 min walk - 0.9 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪Bridgehead - ‬4 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬4 min walk
  • ‪DAVIDsTEA - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Eco-certified hotel near University of Ottawa
A short walk from Byward Market Square and Parliament Hill, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner and children's meals. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), access to a nearby indoor pool and express check-out
  • Express check-in, meeting rooms and luggage storage
  • Smoke-free property, a banquet hall and multilingual staff
  • Guest reviews say great things about the central location and helpful staff
Room features
All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers and hairdryers
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Farsi, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,905 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The on-site car park is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of 16 Aug, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on 1 Sept, 2025 start from S$184.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Ottawa Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Ottawa Downtown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is steps away from Ottawa Art Gallery and University of Ottawa. Rogers Centre Ottawa and Rideau Canal are also within 5 minutes. Rideau Station is only a 3-minute walk and uOttawa Station is 11 minutes.

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DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1016 out of 1901 reviews
Rating 8 - Good. 520 out of 1901 reviews
Rating 6 - Okay. 189 out of 1901 reviews
Rating 4 - Poor. 89 out of 1901 reviews
Rating 2 - Terrible. 87 out of 1901 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Jul 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, quiet stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a visit to the ByWard Market!
Stayed 2 nights in Aug 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with the family. Room was super clean and comfortable, area was super close to restaurants and main attractions, and the cookies given at check in were delicious lol. We will definitely visit again!
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, very welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms, exceptional service and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient... clean, still.
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great price
Stayed 1 night in Jul 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Central location to downtown area. Perfect for our needs during our trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Shengsheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the experience here. Great location and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, welcome cookies were amazing, huge shower.
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Bartender Ray and team were excellent as well as front desk . Parking is a bit of hike but all in all great stay will be back!
Stayed 4 nights in Jun 2025

8/10 Good

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel but the parking is complicating.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.
Stayed 6 nights in Aug 2025

10/10 Excellent

Pietro

Liked: Cleanliness, amenities, property conditions & facilities
The young woman at the reception to check us in was phenomenal.
Stayed 1 night in Jun 2025

10/10 Excellent

Johanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly greeting, room was great
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Ottawa.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Close to every thing we needed during our stay. We were in tow for Ironman so was great location. Glad we didn’t need car as parking was very tight for an SUV.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Byward Market. Excellent place. Will return.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option
Stayed 1 night in Aug 2025

10/10 Excellent

NARLON CASSIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel.
Stayed 2 nights in May 2025