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Banyan Tree Mayakoba

5.0 star property
Ocean views and Ayurvedic treatments create a peaceful escape at this coastal sanctuary, where guests can sail, practice archery, or lounge poolside

Choose dates to view prices

Banyan Tree Mayakoba provides a tranquil retreat near El Camaleón Mayakoba Golf Course. Travelers can savor international cuisine at Sands Beach Club restaurant while yoga classes and spa treatments like massages and body wraps offer perfect ways to unwind.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$837
includes taxes & fees
5 Jun - 6 Jun

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The price is S$706
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About this property

Banyan Tree Mayakoba

  • Luxury boutique hotel near El Camaleón Mayakoba Golf Course
  • Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sunloungers and sailing. Indulge in reflexology, Ayurvedic treatments and aromatherapy at Banyan Tree Mayakoba Spa, the on-site spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner and ocean views. Yoga classes are offered at the health club; other things to do include ecotours, boat tours and hiking/biking. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), free bike hire and 4 outdoor tennis courts
    • A local area shuttle, express check-out and express check-in
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 161 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Childcare services, free infant beds and free extra beds
    • Rainfall showers, free toiletries and hairdryers
    • 50-inch HDTVs with digital channels
    • Furnished balconies or patios, wardrobes/cupboards and recycling

Awards and affiliations

  • Eco-certified property
  • This property participates in Preferred by Nature – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per pet, per stay

Service animals are welcome, and are exempt from fees

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 5 Jun, 2026 start from S$837, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Banyan Tree Mayakoba?

Self-parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Checkout is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 852 out of 1000 reviews
Rating 8 - Good. 102 out of 1000 reviews
Rating 6 - Okay. 24 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan from sur Beach was amazing
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean scene was amazing. Clean beach , minimal seaweed
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very private and spacious. We loved the private heated pool!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with excellent customer service. We had a fantastic stay.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yair Kershenovich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel was great
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Yan

Liked: Amenities, property conditions & facilities
Very warm and professional staff. Recommend.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Johnny Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really private and safe.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property … incredible service…Safron Asian restaurant excellent
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Unji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kaitlin

Liked: Amenities, property conditions & facilities
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Marichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and just beautiful😍
Stayed 3 nights in Apr 2024