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Best Western Urban Hotel

3.0 star property
A peaceful urban retreat in the heart of Vauban - Wazemmes where travelers can relax in a garden setting while enjoying modern amenities

Choose dates to view prices

Best Western Urban Hotel combines comfort with convenience in Vauban - Wazemmes. Guests can enjoy drinks at the bar, breakfast at the restaurant, or quiet moments in the garden. The helpful staff and free WiFi enhance the experience at this centrally located property.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Bar
The current price is S$111
includes taxes & fees
21 Jun - 22 Jun

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About this property

Best Western Urban Hotel

  • Hotel located in Lille-Moulins
  • Take advantage of a terrace, a garden and a bar at Best Western Urban Hotel . The on-site restaurant offers breakfast. Guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a banquet hall and a 24-hour front desk
    • A front desk safe, multilingual staff and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Best Western Urban Hotel feature comforts, such as air conditioning, as well as amenities, such as sound-insulated walls and espresso makers.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 80-cm HDTVs with premium channels
    • Travel cots, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

1 total (up to 20 kg per pet)

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Best Western Urban Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Urban Hotel ?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on 21 Jun, 2026 start from S$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Urban Hotel ?

Self-parking is free at this property.

What time is check-in at Best Western Urban Hotel ?

Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Urban Hotel ?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Where is Best Western Urban Hotel located?

Located in Lille-Moulins, this hotel is within a 10-minute walk of Jean-Baptiste Lebas Square and La Gare Saint Sauveur. Lille Natural History Museum and Porte de Paris are also within 15 minutes. Porte de Valenciennes Station is 5 minutes by foot and Lille Grand Palais Station is 11 minutes.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

6.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 207 out of 594 reviews
Rating 8 - Good. 247 out of 594 reviews
Rating 6 - Okay. 92 out of 594 reviews
Rating 4 - Poor. 36 out of 594 reviews
Rating 2 - Terrible. 12 out of 594 reviews

Reviews

Verified

10/10 Excellent

Ewan

Liked: Cleanliness, property conditions & facilities
Great location, quiet but central. Staff really friendly and great choice for brekki.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff location great and free parking
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, friendly
Stayed 1 night in Jul 2024
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice decorated and the personal was very friendly. The restaurant was also good. The breakfast was not very good, but for 12 Euro was ok.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

YuLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Staff are friendly, breakfast is good. Dinner is ok. Room is good but a little bit old.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ray

Liked: Cleanliness
Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away. Useful to have secure parking. Room was excellent, with a bath (although water could have been a little hotter). Beautiful decoration on the restaurant and in the hallway/stairs.
Stayed 1 night in May 2024
Verified

6/10 Okay

Tony

Liked: Cleanliness
Small room with all relevant facilities, bed was OK. Not very cozy nor neat experience, downstair dining room was exceptional. Squeaky corridor floor with miserable soundproof of the walls was irritating.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Marc

Liked: Staff & service
I liked the room. It has AC to keep It cool in summertimes and It the bed was suberb! But the shower was outdated. The showerdoorrailsystem was broken and you could often smell the sewage. Walking distance to the centra is a half hour. Also It is a quit hotel. Thus a good stay if you would make a city trip to Lille (and Kortrijk)!
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, room comfort

OK

Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Stayed 1 night in May 2024
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort

More cons than pros

As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place!

Great stay at an affordable price!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chokri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, great for the money ;)
Stayed 1 night in Dec 2019
Verified

8/10 Good

NADAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is very confortable and quiet
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious bedrooms,nice outdoor drinking area, restaurant, on site parking with coded entry, excellent staff.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Vicko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Hotel

Enjoyed my stay in Lille, this is my favourite hotel in the city.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building, friendly staff, big parking, standard rooms
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, very clean, helpful staff and close to the station which is 3 stops from Lille centre..
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fabulous food lovely atmosphere staffs
Stayed 1 night in Jun 2020
Verified

8/10 Good

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classic style hotel. If you skip room cleaning while your stay, they will give you a free drink with a snack.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good for city tour.

Free parking, good breakfast, walking distance to the city center, generally fine. Only the room was a little cozy and narrow.
Stayed 3 nights in May 2019