La Casona que Encanta

3.5 star property
Hotel with a seasonal outdoor pool, 6-minute walk to Plaza de Armas

Choose dates to view prices

Photo gallery for La Casona que Encanta

Hallway
Rooftop terrace
1 bedroom, premium bedding, in-room safe, laptop workspace
Reception
Terrace/patio
Discover the perfect blend of art and tranquility at The Andy Hotel, nestled close to Temple of San Agustin and Templo y Convento de la Santa Cruz. With a seasonal outdoor pool, sun loungers, an art gallery on site, free in-room WiFi and helpful multilingual staff praised by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is S$94
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite The Andy

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Próspero C. Vega 38, Colonia Centro, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 7 min walk - 0.6 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 19 min walk - 1.6 km
  • Galerías Querétaro Shopping Center - 10 min drive - 3.1 km
  • Corregidora Stadium - 11 min drive - 5.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪La Encrucijada Rock - ‬5 min walk
  • ‪Kokorito - ‬2 min walk
  • ‪Fonda Santa Maria - ‬4 min walk
  • ‪Terraza La Grupa - ‬4 min walk
  • ‪La Condesa Cantina - ‬5 min walk

About this property

La Casona que Encanta

Hotel near Alameda Hidalgo Park
Located close to Plaza de Armas and Temple of San Agustin, La Casona que Encanta provides a terrace and an art gallery on-site. Stay connected with free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool, along with sunloungers
  • Multilingual staff, smoke-free property and concierge services
  • Books, a 24-hour front desk and luggage storage
  • A front desk safe, a lift and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at La Casona que Encanta feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch Smart TVs with Netflix and premium channels
  • Heating, daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Art gallery
  • Books
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 01220140227

We should mention

The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Andy Hotel Queretaro
Andy Queretaro
Hotel The Andy Queretaro
Queretaro The Andy Hotel
The Andy Queretaro
Andy Hotel
Andy
Hotel The Andy

Frequently asked questions

Does La Casona que Encanta have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at La Casona que Encanta?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at La Casona que Encanta on 2 Nov, 2025 start from S$94.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Casona que Encanta pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Casona que Encanta?

La Casona que Encanta doesn't offer parking.

What time is check-in at La Casona que Encanta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Casona que Encanta?

Checkout is at noon.

Where is La Casona que Encanta located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Plaza de Armas, Templo y Convento de la Santa Cruz and Temple of San Agustin. Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are also within 1 mi (2 km).

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Reviews

La Casona que Encanta Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 252 reviews
Rating 8 - Good. 44 out of 252 reviews
Rating 6 - Okay. 15 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 2 out of 252 reviews

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay when in Querétaro.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Andy was great. Staff was very nice, always around, and helpful when needed. Will stay here again next time I’m in QRO!
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I planned a quick three day get away with my kids to queretaro. The hotel was just perfect, well located in old historic center and close to just about everthing. Good vibes very clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property we had a wonderful time.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Andy Hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Property conditions & facilities
This staff really makes you feel welcome
Stayed 1 night in Apr 2025

10/10 Excellent

Todd Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite place to stay in Qro. Clean and comfortable rooms. Excellent friendly staff. Great location for exploring Centro Historico. I'll make this my home base when I visit.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice beautiful hotel closed to everything in Queretaro.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Interesting Renovation

Wonderful and creative adaptation of a Spanish colonial Building. The bed was comfortable, and the room was quite clean. The shower was a high point of the room, with a very artistic glass, painting backlit into the bedroom. There was a choice of restaurants within a few blocks for breakfast and dinner, and it was a very easy walk to many places in the old City. The walls were covered with pop art and mostly Modern art pieces by local artists and aside from the fixed paintings were mostly for sale. I would stay here again.
Overlooking pool
Shower glass
Stayed 7 nights in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, room comfort

Great Option

This chic botique hotel in downtown Queretaro is great. It's on the edge of the downtown neighborhood. It's a great option if you need a nice place to stay for a quick trip. I've stayed here a few times in the past and the hotel rooms could use an update. A new coat of paint would go a long way.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located closed to the city centro. I was able to walk to events, restaurants, museums, banks, hospital, and everything.
Stayed 5 nights in Aug 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at The Andy was great. I stayed for my birthday. They provided me with top service and made me feel extremely welcome. The hotel was so nice and different. The top of the hotel has an open vibe to it where you can just open your door and feel the breeze from outside. Very very nice. Thank you!
Stayed 5 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to the loft suite which was very spacious with a couch, refrigerator, 1.5 bathrooms. It was nice to have a place to relax after long days of walking the city. We felt very safe since there's someone at the lobby 24 hours a day and the front door of the property is always locked evern during the day. The hotel decor is very unique and artsy. Nice rooftop deck for views of the area. Lobby staff was friendly and helped us arrange a tour to wine country.
Stayed 6 nights in Jan 2024

6/10 Okay

Joseph

Upon arriving a young girl greeted me and we started the conversation in Spanish but, I got some a word statement she made and asked her to repeat it. She said in English, “we speak Spanish here. You are in Mexico you should be speaking Spanish.” She lightened up after this and proceeded to speak to me in English even though I would explain things in Spanish during the stay. This just left a bad taste in my mouth. The rest of the staff seemed pretty friendly. With the exception of a confusing incident where a staff member asked me if I was going to use the pool after arriving at the hotel passed pool hours. He seems to have an attitude but, I don’t know why. The room I received was slightly different from the picture because it did not have a desk. Which I was looking forward to for work. Later in my stay my room had a toilet leaked and I was moved to a room with a desk. The cleanliness of the original room was ok. There were a few things here or there that I caught. The second room actually still had someone else hair in the bathroom. I don’t know if this is because they wanted to accommodate me and move me from the flooded room quickly or not. The amenities were ok. They had a small pool that nobody was using. The pool itself needed to basic maintenance like skimming and such. Some of the tiles that edged the pool were loose as well. The had a roof top lounge area with no shade. It is too hot in QRO right now it even consider that usable. Out of characters now sorry
Stayed 3 nights in May 2024

8/10 Good

Debarshi

Liked: Cleanliness, amenities, property conditions & facilities
The place was really great! The staff was friendly and the room was great. It had everything that one may need. Even 2 complimentary water bottles! The only issue was that the hot water pressure was a little low but that is true in all of Mexico. Just run the water a little before you actually go in the shower. The plus point is that being in the center it is close to so many things that one wants to access. I can recommend this place for sure. If I go back i would definitely try to book my stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The hotel is close to everything. The room was very spacious and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and customer service, hotel is in the middle of historic downtown.
Stayed 4 nights in Sep 2025

4/10 Poor

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
6hrs para hacer el servicio de limpieza no fueron suficientes para que el personal del hotel lo hiciera, no hay lugar para equipaje, y todo queda en el piso, no hay una mesa para poner un vaso, dentro de la regadera pasa lo mismo, tus cosas quedan en el piso. El personal del turno nocturno no sabe tratar al cliente, si llegas tarde pareciera lo levantas de su cama para abrirte y eso le ocasiona una evidente molestia; porque no hay nadie en recepción. Por otro lado es visualmente bonito y vale la pena conocerlo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raquel Tovar

Liked: Cleanliness, staff & service, property conditions & facilities
las personas en la recepsion son muy amables
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close place to the historic downtown
Stayed 2 nights in Aug 2025

10/10 Excellent

Sanjuan Muñoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Aug 2025

8/10 Good

Pedro Francisco

Liked: Cleanliness, staff & service, amenities
Muy céntrico. Los cuartos no tienen mucha luz ni ventanas. Limpio.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción
Stayed 1 night in May 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andy hotel has great customer service. The hotel is closed to everything.
Stayed 3 nights in Jul 2025