Impiana Hotel Ipoh

4.0 star property
Hotel in Ipoh with 2 outdoor pools and free valet parking

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Photo gallery for Impiana Hotel Ipoh

Front of property – evening/night
2 outdoor pools
Daily buffet breakfast (MYR 41 per person)
Business centre
Lobby
Located in the heart of the business district, Impiana Hotel Ipoh offers a tranquil oasis with 2 outdoor pools, a children's pool, and serene gardens. Unwind at The Bistro for dinner or relax at the coffee shop/cafe while staying connected with free WiFi in public areas.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Pillow-top bed
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Pillow-top bed
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Room

  • Sleeps 3

Premier Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2
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About the area

Map
18, Jalan Sultan Nazrin Shah, Ipoh, Perak, 30250

What's nearby

  • Ipoh Parade - 14 min walk - 1.2 km
  • Dataran Ipoh - 14 min walk - 1.2 km
  • Hospital Raja Permaisuri Bainun - 4 min drive - 1.9 km
  • Concubine Lane - 4 min drive - 2.3 km
  • Perak Stadium - 4 min drive - 3.1 km

Getting around

  • Ipoh Railway Station - 7 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 7 min drive

Restaurants

  • ‪長江白咖啡 (Kedai Kopi Chang Jiang) - ‬3 min walk
  • ‪Shake & Bake Cafe - ‬3 min walk
  • ‪STG Tea House Cafe - ‬4 min walk
  • ‪Ogsang Korean Stew Pot - ‬11 min walk
  • ‪The Deli - ‬1 min walk

About this property

Impiana Hotel Ipoh

Upscale hotel near Aeon Station 18
Take advantage of a terrace, a coffee shop/cafe and a garden at Impiana Hotel Ipoh. The on-site Fusion cuisine bistro, The Bistro, offers dinner and light fare. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Free valet parking, plus self-parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and motorhome/coach/lorry parking
  • A ballroom, a 24-hour front desk and barbecues
Room features
All 168 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free valet parking on site
  • Parking on site (MYR 4 per day)
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 41 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro
  • The Club Lounge
  • The Coffee House
  • The Deli
  • The Lobby Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 95.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 41 for adults and from MYR 25 for children
  • Self-parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Pool access available from 7 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Impiana
Hotel Ipoh
Impiana Hotel
Impiana Hotel Ipoh
Impiana Ipoh
Impiana Casuarina Ipoh
Impiana Hotel Ipoh Ipoh
Impiana Hotel Ipoh Hotel
Impiana Hotel Ipoh Hotel Ipoh

Frequently asked questions

Does Impiana Hotel Ipoh have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.

Is Impiana Hotel Ipoh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Impiana Hotel Ipoh?

Valet parking is free at this property.

What time is check-in at Impiana Hotel Ipoh?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Impiana Hotel Ipoh?

Checkout is at noon.

Where is Impiana Hotel Ipoh located?

Located in the heart of Ipoh, this hotel is within 1 mile (2 km) of Ipoh Parade, Dataran Ipoh and Khizanat. Memory Lane Market and Ipoh Mural are also within 2 miles (3 km).

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Impiana Hotel Ipoh Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 209 reviews
Rating 8 - Good. 65 out of 209 reviews
Rating 6 - Okay. 60 out of 209 reviews
Rating 4 - Poor. 38 out of 209 reviews
Rating 2 - Terrible. 20 out of 209 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

T.H.

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for visiting eateries and malls
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is good
Stayed 2 nights in May 2025

10/10 Excellent

Binti Ismail Saidatul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024

6/10 Okay

Kar Ching

Customer service is excellent
Stayed 1 night in Oct 2024

8/10 Good

Hoo Leyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
environment cozy.
Stayed 1 night in May 2024

8/10 Good

zulkifli

Very nice

Good hotel with polife front desk
Stayed 1 night in May 2024

4/10 Poor

Adah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very helpful and welcoming staff. However, the property has aged! Too many scratches and scoffs on the walls and fittings. It is in need of serious revamp. There is no lift to the free car park. It can be inconvenient/awkward to get to. There is a missed opportunity here to invest in the property and add value, especially considering its prime location in Ipoh.
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not properly maintained. First room the staff checked me in had ants running along the toilet sink and what looked like bloodstain on the bedsheet. Staff were friendly and nice and changed a room for me the next day. But no matter which room I changed to, the rooms were still run down and horribly maintained. Sound proofing of the rooms were not good either. Not worth my money staying here.
Stayed 3 nights in Dec 2023

4/10 Poor

CHUN WEI

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With the rate i paid, for this old property, no lift from basement parking to lobby, no breakfast included during Ramadan, poor amenities in room, old and disgusting water closet and rain shower, make uncomfortable feeling. even dare not boil the water from the water tap for tea or coffee.
Stayed 1 night in Apr 2023

4/10 Poor

KANGSUB

Disliked: Property conditions & facilities
조명이 너무 어덥다.E/V가 불편하다
Stayed 5 nights in Jun 2025

10/10 Excellent

Binti Ismail Saidatul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably good stay
Stayed 1 night in Apr 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful staff, hotel building is slightly aged but is being renovated and is recovering from recent downturn in business from COVID. Standard of Hotel is acceptable, it's 10 mins walking distance from large shopping centre and various outlets, plus local restaurant and tea houses close by within 5 minutes walk. Staff are genrally very friendly and welcoming, and keen to address any issues when brought to their attention. Hotel is also used for conferences and meetings. Reasonable rates and value.
Stayed 26 nights in Jun 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very old property, room is very dark, it should be refurbished.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at front office was helpful and attentive.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
The cleanliness of the room especially the toilet need to be improved. I got shoe footsteps in the bathtub which obviously was not clean properly before we check-in. Indeed the room requires to refurbish, and the pool needs proper maintenance too. However, the breakfast is superb. Husband and I really love the food served.
Stayed 1 night in Feb 2020

4/10 Poor

Chin Wei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please clean up and fix your furniture. Needs a big overhaul of the property
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Old hotel not worth price paid

Overall I think this hotel does not deserve a 4-star rating, maybe 3, or even 2 Firstly, the first room I checked in smelled of stale air and wet carpets, I requested to change rooms and was allowed another room on another floor. This room although did not smell bad, but smelled really old instead. The toilets were dirty, with mold everywhere, especially the bath curtain, really disgusting. Furniture in the room also already broken and not fixed. Overall, not worth the price charged, although the breakfast was good.
Stayed 1 night in Jan 2020

4/10 Poor

Saiful, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in poor condition. Most of the items in the rooms are out dated and in beat up condition.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down needing considerable investment to bring it up to its apparent 4 star standard. Typical of a state owned hotel probably. Apart from the front desk a general lack of customer focus. Breakfasts just about ok for local clientele but not really appealing to international guests.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Ithas not upgraded the room. Looked old and jaded. Only new item - a flat TV set.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
improve quality customers serviced
Stayed 1 night in Sep 2019

6/10 Okay

Anne

Liked: Cleanliness, staff & service
The rooms along the road are quite noisy. If you get a room in the back you are fine. The surrounding of the hotel is not very nice, but you are not too far from the center of the town.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Parking limited, only 2 tv channel working compare to the tv listing provided. Still using actual key to access the room.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel swimming pool water dirty (water not clear).
Stayed 1 night in Aug 2019