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Travel Suites

3.5 star property

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Located close to Costanera Center, Travel Suites provides a rooftop terrace, a garden and an arcade/games room. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

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About this property

Travel Suites

  • Apartment near Costanera Center
  • At Travel Suites, you can look forward to a rooftop terrace, a garden and an arcade/games room. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
    • Meeting rooms, a lift and a billiards/pool table
    • Smoke-free property
  • Room features
  • All guest rooms at Travel Suites boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Select Comfort beds and sofa beds
    • Bathrooms with hydromassage showers and deep-soaking baths
    • Balconies, kitchens and full-sized fridge/freezers

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Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CLP 7 per day
  • Nearby parking fee: CLP 2 per hour

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Travel Suites have a pool?

Yes, this property has an outdoor pool.

How much is parking at Travel Suites?

Self-parking is available for CLP 7 per day.

What time is check-in at Travel Suites?

Check-in begins at 2:30 PM.

What time is check-out at Travel Suites?

Checkout is at noon.

Does Travel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Travel Suites located?

Located in Providencia, this apartment building is within 1 mi (2 km) of Municipal Market of Providencia and Costanera Center. Drugstore and Vivo Panorámico are also within 10 minutes. Pedro de Valdivia Station is only a 4-minute walk and Manuel Montt Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

9.0

Location

6.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

Reviews

Verified

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depto comodo

Todo bien aunque confusa la clave y servidor de wifi( me costo instalar)
Verified

2/10 Terrible

amanda

Disliked: Staff & service

If you want to be treated with contempt, stay here

Customer service in Santiago is non existent in general...I know this....I have lived here before, visited many times....and yet, every time I cop it, I'm annoyed. This hotel - treated me with contempt basically. As a paying customer, who stayed there on two separate occasions - I emailed them over several issues. For example; Access - when arriving at 1am. Luggage storage, for an afternoon, when leaving at 10pm. The TV in the room didn't work - they didn't ever fix it. The room had not been cleaned for 3 days - no toilet paper - they cleaned the room, and left it with no toilet paper. Nice one. Arranging an airport transfer - as advertised on their website. I received ZERO responses. Yet, when my home bank put a stop on my card, until I confirmed it was me using it - THEN, they responded. Their phone's and email addresses suddenly worked, they turned up at my door speaking English - BUT ONLY WHEN THEY WANTED MONEY. At no other time, did they even bother to reply to me, or address any of my questions. Beyond that - if this is your first time in Stgo - and/or you don't speak Chilean (different to Spanish) - then this may not be the place for you - no one in the building speaks English, and obviously, the manager's can't be bothered dealing with paying customers. Also - SECURITY CONCERNS - key coded door - who else has that code? balcony access and cleaners would leave the door open when I was out.
Verified

8/10 Good

amanda

Liked: Property conditions & facilities, room comfort

Convenient and comfortable

This is a great location, can walk to everything ftom here. Close to Metro's too. But, its not a hotel, its a serviced apartment. Staff on site do not speak English.... And three days later, im still waiting on a response to my enquiry about storing luggage. Guess thats a no....nice to have the full kitchen, convenience stores and starbucks right downstairs. Decor is a bit dated....
Verified

6/10 Okay

Marlon

Disliked: Staff & service

Ótima localização

Ótima localização em um bairro seguro e bonito.
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Muito boa, pena não ter serviço de quarto no hotel. Na verdade o mesmo e um flet mas na internet não tinha especificado isso claramente
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Verified

6/10 Okay

Carolina

Cobrança em desacordo.

Hotel bom próximo ao local de trabalho. O combinado foi pagamento faturado para nossa empresa no Chile, mas cobraram indevidamente no cartão de crédito informado apenas para garantia da reserva. Agora existe o problema burocrático para desfazer essa cobrança. Administrativamente falando, não achei dos melhores.
Verified

8/10 Good

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto. Bien ubicado. Buena disposición de la empresa para solucionar inconvenientes.
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buen servicio
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a hotel!!!

Be very careful.... this is not a hotel, not even a motel... it is a small apartment... You dont have your place cleaned, not your towels changed...
Verified

8/10 Good

diego

Liked: Property conditions & facilities, room comfort

Perfect Location, modern building, nice area.

No AC - Perfect Location, modern building, nice area.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

...

El departamento no estaba limpio cuando llegamos (piso sucio sin barrer, cosas en la heladera) y se limpió recién al otro día. No disponía de secador de cabellos ni caja de seguridad, se solicitó el secador, nos contestaron que lo enviarían y nunca lo enviaron. Tampoco cambiaron las toallas el primer día que estuvimos y el segundo día sólo cambiaron una. En ese edificio hay muchos departamentos de alquiler temporario, yo había estado un mes antes en otro departamento y en este caso confundí el prestador del servicio ya que el nombre era similar.
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

apartaestudio perfecto para ir de trabajo

Es un apartaestudio en un edificio residencial, donde una vez al día una persona arregla la habitación. El edificio tiene gimnasio y piscina y tiene una ubicación excelente. Es perfecto para ir de trabajo
Verified

8/10 Good

Snafkin

Liked: Property conditions & facilities, room comfort

街中にある，便利なアパート

ここホテルではなくアパートです。フロントはアパートのフロントのため，ホテルのフロントのような対応は出来ません。 が，皆総じて親切で，セキュリティーもしっかりとしていますし，周辺治安も悪くありません。 街中にあり，周りに食事が出来るところがたくさんあり，自炊が得意でないかたにもお勧めです。 自炊派には，大きなスーパーは，コスタネラセンターまで行かないとありませんが，周辺には小規模・中規模スーパーがあり，便利です。 洗濯機・乾燥機は２階にあります。専用コイン（トークン）式ではないので，小銭の用意が必要です。（各1100ペソ）
Verified

8/10 Good

Pablo

Liked: Cleanliness, room comfort

comodo y serca del centro de providencia

muy buena solamente estube de paso y no puede disfrutar de sus isntalaciones volveria
Verified

10/10 Excellent

Gypsy George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much more then another hotel room.

This is a one bedroom apartment with a living room and a kitchen complete with dishwasher. The most efficient use of space ever! We were so comfortable that we begged for 2 more days. The pool on the roof offers great views and a place to cool off. Karina, our staff, was most helpful for suggestions on restaurants, pedicure, grocery store, and all within a few blocks of safe streets. A very good choice for a tourist or business. The value is great. We had two wi fi routers in our room! George
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017
Verified

10/10 Excellent

Sagastume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

amador

Liked: Staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Miguel

Liked: Staff & service, room comfort
Disliked: Cleanliness
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort