"It's a convenient location. It's an older hotel, tiny bathroom and basic amenities. You can't control the air from your room. The ratings it's been given seem higher than the actual guest experience. Overall, it's fine..."
"I asked the front desk to please place my family (4 rooms) on the same floor. We ended up being in separate towers! I resent the resort fees as I did not use any of the resort’s amenities. On Saturday morning I did not have any hot water to take a shower."
"First, it was tricky getting to the hotel with the GPS directions. Luckily, we found our way through, but if your GPS takes you to turn towards Ringmaster Dr, don't turn there, turn into Circus Circus Rd. Also, the hotel needs better signage so first time visitors know where to go for check in when ..."
"This hotel is very close to Times Square, restaurants and coffee shops. The to go breakfast is great! Only we had a couple of issues in our stay. We arrived at 2AM, while checking-in , the front desk informed us that they will move us to another room the next day due to some electrical work. I can't ..."
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
7.8/10 Good! (2,424 reviews)
"Beautiful grounds, the staff was excellent! Especially to Angel, Christina and Sergio. The unfortunate thing is there was only 1 lobby bar for the whole resort. Vip bar was for members only. I was there during spring break and what a mess at the lobby bar. Real adults couldn't sit and relax with ..."