Three Star Hotels in Leander

"The luggage carts were way too small. They would only hold a couple of suitcases and were tilted forward so you had to be careful one suitcase didn’t fall off. We had to clean up trash in our room when we moved in. Our dirty bathroom was not cleaned for four days and bathroom trash not removed . Personnel providing breakfast were understaffed. Breakfast was good, but not great and often had to ask for something that was not refilled yet. Staff unaware of how to use waffle iron. Had a clear view of the room where staff were cooking. It was definitely unsightly. We had a broken ottoman in our room and asked for a replacement but had a very difficult time explaining that to the desk clerk. It seems we had a language barrier. She was going to make us move to another room rather than providing us with an unbroken ottoman. I don’t believe she understood what we were asking for. The desk clerk who first greeted us was super nice. I know I will spell this wrong, but his name was Najah. Very nice each time we saw him. All in all, we were quite disappointed with this hotel. I don’t believe we would ever book this hotel again."

"Everything was exactly as we needed it.The only recommendation will be a lock on the master Bedroom"