1 bedroom, in-room safe, desk, blackout drapes

Reviews of Ramada Addis, Addis Ababa

4 out of 5
Ramada Addis, Addis Ababa
Block No 14 Bole Road, Africa Avenue, Addis Ababa

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 239 reviews" "
Rating 8 - Good. 86 out of 239 reviews" "
Rating 6 - Okay. 16 out of 239 reviews" "
Rating 4 - Poor. 8 out of 239 reviews" "
Rating 2 - Terrible. 7 out of 239 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tigist

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

ADRIAN, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast shuttle from airport, friendly staff, super clean, good restaurant on 10 floor rodizio style. stayed one night
Stayed 1 night in Apr 2024
Response from . on 9 Apr,2024
Dear Adrian,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada AddisRegards,Reservation ManagerBeki Geremew

6/10 Okay

ADRIAN, MIAMI

Stayed 1 night in Mar 2024

8/10 Good

TRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is OK
Stayed 2 nights in Mar 2024
Response from Beki on 22 Mar,2024
Dear TriThank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. With regards Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to Ramada Addis.Regards,Beki Geremew Reservations Manager

4/10 Poor

Rolf

Business traveller
Disliked: Amenities
I am very much disappointed about Ramada Hotel. I had a problem with the online booking and the date of reservation was changed without my knowledge. Wen I want to check in in the Hotel they told me that they are fully booked and no room was avayable. On top they told me that I will loose the whole prepaid amount. This can not be the case and I ask Ramada to be correct and return me amount my be with a little reduction, since I could not use the room. Rolf Gautschi
Stayed 1 night in Mar 2024
Response from Beki on 9 Mar,2024
Dear our valued GuestThank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please allow me to explain the situation occur, your booking was made through Expedia and prepaid we have been expecting your original booking is from March3 to March 4 we expect you to check on March 3, your feedback is very important to us, and I would really appreciate feedback and any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Reservations Managerinfo@ramadaaddis.com Beki, Geremew @ramadaaddis.com

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Feb 2024
Response from Beki on 19 Feb,2024
Dear Willard, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Beki GeremewReservation Manager

10/10 Excellent

Abel

Stayed 1 night in Feb 2024
Response from Beki on 22 Mar,2024
Dear Abel Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. With regards Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to Ramada Addis.Regards,Beki Geremew Reservations Manager

10/10 Excellent

Messai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hospitality displayed by the staff. Very warm and welcoming property that is central, walkable and safe.
Stayed 8 nights in Jan 2024
Response from , on 19 Feb,2024
Dear Messai, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Regards ,Beki GeremewReservation Manager

8/10 Good

Ciaran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Easy and nice
Comfortable stay in a not much to see city
Stayed 2 nights in Jan 2024
Response from , on 24 Feb,2024
Dear Claran,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 Excellent

Ameir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great staff
It's located close to the airport. Great room. The best thing was the genuine friendliness of the staff. They are efficient and capable and are genuinely friendly and helpful. When you come here be ready to be welcomed and feel welcome
Stayed 4 nights in Jan 2024
Response from , on 19 Feb,2024
Dear Ameir, thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.Regards Beki GeremewReservation Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
the room was nice and the staff were very helpful!
Stayed 1 night in Jan 2024
Response from , on 19 Feb,2024
Dear Anthony, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.RegardsBeki GeremewReservation Manager

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from , on 24 Feb,2024
Dear Willard ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 Excellent

Roberto

Stayed 2 nights in Dec 2023
Response from , on 24 Feb,2024
Dear Roberto ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. We are sincerely grateful for your kind words and thrilled to hear about your positive experience at our property. It brings us joy to know that you found our facilities well maintained and inviting. Moreover, we're delighted that you enjoyed the culinary offerings and found our staff to be friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Beki GeremewReservation Manager info@ramadaaddis.com Beki, Geremew @ramadaaddis.com +251966216854

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is excellent. Clean! Good restaurants and shopping options nearby. Can't beat the free airport shuttle. Thanks for a great stay.
Stayed 4 nights in Dec 2023
Response from , on 19 Feb,2024
Dear Francis, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had an almost perfect stay with us and much appreciate your comment regarding our hospitality and your culinary experience. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back at Ramada Addis.RegardsBeki GeremewReservation Manager

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and good security.
Stayed 3 nights in Dec 2023

8/10 Good

John

Stayed 2 nights in Dec 2023

10/10 Excellent

Cameo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Pleasant stay, great service, secure .. any concerns I had were addressed immediately. HOT water always availablen!
Stayed 3 nights in Nov 2023

10/10 Excellent

Sefanit

Stayed 1 night in Nov 2023

8/10 Good

Bradley, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Bemenet Tawake on 4 Nov,2023
Dear Bradley,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring and comment, I am pleased to notice that you had a pleasant stay with us Here at Ramada, we continuously strive to exceed your expectationsThank you again for sharing your experience, and we look forward to welcoming you back soon.Sincerely, Bemenet TawakeFront Office Manager

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 2 nights in Aug 2023
Response from Bemenet Tawake on 17 Oct,2023
Dear Walid,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I would really appreciate receiving more information so that we can take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel team was perfect, the only thing, front desk gave out personal information that wasn't suppose to be communicated with a person that wasn't a guest on my room.
Stayed 15 nights in Apr 2023
Response from Joe Abdel Massih / General Manager on 6 May,2023
Dear Cory,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. However, with reference to your comment, I have tried to investigate about the disseminated information, but no one seemed to know about it.Therefore, I would highly appreciate if you could give me more details in order to take the necessary action and preventing for this to happen again. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and as our regular guest, we always look forward to being of service to you.

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
Amazing hotel near the airport, the costumer service is second to none . One of the best staffs in the African continent. I would highly recommended to anyone that wants to stay in Addis Ababa .
Stayed 3 nights in Apr 2023
Response from Joe Abdel Massih / General Manager on 29 Apr,2023
Dear Jonathan,Thank you for taking the time in reviewing the Ramada by Wyndham Addis. Based on your scoring and comments, I am delighted to notice that you had an excellent stay with us. I particularly appreciate your praises towards our outstanding staff and services. Here at Ramada Addis we strive to exceed your expectations. Thank you once again and we look forward to being of service to you again during your next trip to Addis. Sincerely,

10/10 Excellent

Jote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Joe Abdel Massih / General Manager on 6 May,2023
Dear Jote,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us.Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Wintay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Ramada. The property is center, close to most stores including grocery store taxis are always available. The rooms are clean and spacious. Very friendly staff food is great including the traditional coffee at the entrance. Would not be disappointed, US stander service.
Stayed 4 nights in Mar 2023
Response from Joe Abdel Massih / General Manager on 22 Mar,2023
Dear Wintay,Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to notice that you had a perfect stay with us and I really appreciate your comments about our friendly staff, the food and coffee as well as the cleanliness and comfort of your room and central location. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you again in the future.

6/10 Okay

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed there before but this time, the shower door was missing, the shower head attachment was missing and there was only one coffee cup. We went back because we were so happy the first time. Expected more, got so much less.
Stayed 1 night in Feb 2023
Response from Joe Abdel Massih / General Manager on 22 Mar,2023
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.I am so sorry that your experience did not meet your expectations during your last stay; please allow me to express my sincerest apologies.After investigating the matter, I came to know that your room was the only remaining Twin available and to be completely honest it is the one we use for the physically challenged which explains the missing shower door and shower head. We appreciate your comments, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might stay again
Customer service was great
Stayed 14 nights in Feb 2023
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us and appreciated our customer service.Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to being of service to you again. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and I’ll definitely stay at Ramada again.
Stayed 2 nights in Feb 2023
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back to the Ramada Addis. Sincerely,

8/10 Good

Ankur

Stayed 2 nights in Jan 2023
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Dear Ankur,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am glad to notice that you hada pleasant stay with us. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this place was a wonderful experience. The food at the breakfast buffet was more than delicious; they have a wide variety of really tasty and healthy selections for vegans. The staff was very courteous and really made a great impression, one staff member even went out of his way to ensure that we had a satisfying stay and it was refreshing to experience. It is in an awesome location next to shopping malls, pharmacies, banks, etc. This was a great experience overall and this will be my go-to location every time I’m in Addis!! This hotel really solidified my wonderful vacation experience in Ethiopia!!
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Dear Tiffany,Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to read that your overall stay with us was wonderful and I am particularly pleased that you have enjoyed the extensive breakfast, appreciated our staff's courtesy as well as our central location.Exceeding our guests' expectation and creating a memorable experience is our priority, so I am happy to read that you were able to experience this during your recent visit. We hope to see you again soon. Sincerely,

8/10 Good

Abdi

8/10 Good

timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very good staff
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a very pleasant stay with us and much appreciate your praises towards our staff.Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Anteneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The service is second to none. The people is what makes this hotel special.
Stayed 1 night in Dec 2022
Response from Joe Abdel Massih / General Manager on 17 Feb,2023
Dear Anteneh, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa.It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us and much appreciated your praises towards our staff. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Anteneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Joe Abdel Massih / General Manager on 20 Dec,2022
Dear Anteneh,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the shower was amazing and everything worked. The staff were very courteous. A little disappointed by the 'gym'. It is really just three workout machines in what used to be a suite. Fortunately no-one was there when I needed to go but I think it either needs to be expanded or dispensed with. That said, you will not be disappointed staying at the Ramada.
Stayed 2 nights in Nov 2022
Response from Joe Abdel Massih / General Manager on 23 Nov,2022
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am pleased to notice that you had a pleasant stay with us and particularly appreciated your room's size and our staff courtesy.With regards to the gym, it is in fact a temporary space as we are currently expanding the first floor which will comprise a spacious gym and a Spa. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you again in the future.

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel with outstanding service
Great spacious room with all amenities. Amazing service....breakfast is also very good with super fresh juices.
Stayed 5 nights in Sep 2022
Response from Joe Abdel Massih / General Manager on 21 Sept,2022
Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. It is a delight to read that you enjoyed your overall stay with us and that you were particularly pleased with the comfort of your room, the quality of service and the extensive buffet breakfast. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Joe Abdel Massih / General Manager on 21 Sept,2022
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Zinat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notinhg special
Stayed 2 nights in Sep 2022

10/10 Excellent

Seife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff is very hospitable, kind, and accomodating.
Stayed 15 nights in Aug 2022
Response from Joe Abdel Massih / General Manager on 31 Aug,2022
Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to read that your overall stay with us was wonderful and I am particularly pleased with your praises regarding our staff.Exceeding our guests' expectation and creating a memorable experience is our priority, so I am happy to read that you were able to experience this during your recent visit. We hope to see you again soon.

6/10 Okay

Menelik

Liked: Cleanliness, staff & service
The location and the rooms were great
Stayed 9 nights in Aug 2022
Response from Hotel Management on 17 Aug,2022
Dear Menelik, Thank you for taking the time to review the Ramada by Wyndham Addis Ababa. I am delighted to read that your overall stay with us was wonderful, and I am particularly pleased that you found our hotel to be clean. Exceeding our guests' expectation and creating a memorable experience is our priority, so I am happy to read that you were able to experience this during your recent visit. We hope to see you again soon. Kindest regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Hotel Management on 19 Aug,2022
Dear Anonymos, Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. I am delighted that you enjoyed your stay with us and that you were particularly pleased with our convenient central location. We hope to see you again on your next trip to Addis. Best wishes,

8/10 Good

Girmay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I was exceptionally pleased with the Receptionist (Selam) at check in and the Bell Boys. The staff were very pleasant, helpful and courteous and I appreciated that very much. I was also pleasantly impressed by the COVID sample collector and the efficiency of their services.
Stayed 1 night in Aug 2022
Response from Joe Abdel Massih / General Manager on 8 Aug,2022
Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. It is a delight to read that you enjoyed your overall stay with us and that you were particularly pleased with the efficiency of the check-in and appreciate your praises about our team and your good impression regarding the COVID sample collector. Thank you once again and we look forward to welcoming you back to Ramada Addis Ababa.

8/10 Good

Meaza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend for others to book at this Hotel which is the closest to the Airport.
Stayed 5 nights in Jul 2022
Response from Joe Abdel Massih / General Manager on 16 Jul,2022
Dear Meaza, Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. It is a delight to read that you enjoyed your overall stay with us and that you were particularly pleased with the our central location which is as well close to the airport. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Evan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Over priced, staff poorly trained.
The Hotel is overpriced for what you receive. The staff are not capable of making logical decisions on their own. Simple tasks turn into complicated ones at the front desk. The ATM's were not working during the entire stay. Breakfast was 15 EU (850 Birr) and absolutely not worth it. The food was just not good, bread and pastries were stale, etc. The rooms were spacious and alright, but gettign dated. Won't stay again
Stayed 5 nights in May 2022
Response from Joe Abdel Massih / General Manager on 20 Jun,2022
Dear Evan, Thank you for taking the time to review the Ramada by Wyndham Addis, Addis Ababa. I am very surprised to read your comments regarding your last experience. Nevertheless, I took good note of all your remarks and already shared and discussed with the department heads concerned in order to take the necessary actions. At Ramada Addis Ababa we are striving to provide our guests with high quality of services to exceed their expectations... I regret we were unable to meet yours. Sincerely,

10/10 Excellent

Selam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 10 nights in May 2022
Response from Joe Abdel Massih / General Manager on 20 Jun,2022
Dear Selam, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Frehiywot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

getnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2022

10/10 Excellent

Selam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed this property
Stayed 7 nights in May 2022
Response from Joe Abdel Massih / General Manager on 20 Jun,2022
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Addis Ababa. It is always a pleasure to receive positive feedback. Based on your scoring, I am particularly pleased to notice that you had a perfect stay with us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The location is within choice areas and that's a good thing, since you dont have to walk far or take a taxi to get stuffs done
Stayed 7 nights in Mar 2022

6/10 Okay

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent place I will recommend this property. The ONLY issue I HAVE was the lack of respect the manager had to accommodate my free upgrade that came with my purchase. I'd requested my room upgrade when my standard room book air condition was broken. The manager wanted to charge me an extra $70.00 a night for a suite that was equal to a upgrade. Instead I was relocated to the same standard suit on a different floor. That issue was handle very poorly. Also I requested the hotel/MANAGER to call expedia to fix this problem and i was deny that option, all after showing my free upgrade per my reservation details.
Stayed 9 nights in Feb 2022