Shangri-La Hotels and Resorts, Air Itam hotels

"Comfortable room. Near to a mall and the bus station."

"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre. Lovely rooms and decor throughout and the pool was superb. The staff were super friendly and helpful, especially in the restaurant. "

"Great experience. "

"Amazing village tour with Sheik! It was highly informative regarding land use, nature, and nature’s medicine. Also met a few lovely villagers who were ever so kind in sharing their garden’s ubat, and introduced me to their friendly & beautiful kitties! And then there was Fauzi with his incredible knowledge of the tides, how to foretell a tsunami, and botany. Overall a great stay!"

"Charming mid-size hotel exuding colonial architectural character. The hotel feels like coming home with the calm ambience. The hotel was excellent all round and nicely located on BTU Ferrenghi. Small touches like balcony bathtub were nice surprise. I would say that some parts of my room need minor maintenance (better cleaning of limescale and one of the sink taps wasn’t working). I would definitely come back to this property for another relaxing stay. Thank you. "

"good stay overall"

"Great room with a view, good upkeep and decor, generous sized rooms, easy parking, great location. Convenient gym and pool. Easy access to small mall with good coffee shops and mini mart. "

"Staff were so kind and dedicated for all services. I could spend my special trip with a clean room."

"Good location, convenient "