Indoor pool, pool umbrellas, pool loungers
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Reviews of Blue Star Hotel - All Inclusive

4 out of 5
Blue Star Hotel - All Inclusive
Saray Mah. Çevreyolu Cad Toromanlar Sok, Alanya, Antalya

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 73 reviews" "
Rating 8 - Good. 19 out of 73 reviews" "
Rating 6 - Okay. 15 out of 73 reviews" "
Rating 4 - Poor. 10 out of 73 reviews" "
Rating 2 - Terrible. 8 out of 73 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Zakria

Stayed 5 nights in Aug 2023

4/10 Poor

Sajjad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لايستحق السعر
تاخرت كثيرا في استلام الغرفة اعداد النزلاء كبير وعدد العاملين في الفندق قليل الفندق مزدحم جدا صبغ جدار الغرفة كان يتساقط بسبب الرطوبة والمطعم فقير لايوجد كراج خاص بالفندق
Stayed 1 night in Aug 2023

2/10 Terrible

Ulvi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Martin Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to commend Mehmet at the reception desk for helping to sort out the miscommunication between orbitz/Expedia and Blue Star as I was checking in.. He was a total life saver in putting in the extra effort to help find me accommodations and saving my trip that created memories that will last a life time. I’d also like to thank the staff at the Green Bar during the Animations. They were always upbeat and quick to keep your glasses filled.
Stayed 8 nights in Jul 2023

6/10 Okay

Elsevar

Disliked: Property conditions & facilities
Hotel doesn’t have parking
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

MAHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing, so good and polite staff, food was excellent, everything was wonderful
Stayed 7 nights in Sep 2021

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won’t be back
No cocktails included. Staff at reception were rude. Air con didn’t work in the room they wouldn’t fix it we slept on balcony it was that bad. No food options at meal times only 4/5 hot dishes. Pools really dirty and smelly.
Stayed 1 night in Aug 2021

8/10 Good

PETER

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Aug 2021

2/10 Terrible

Filip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
Cleanliness was disgusting, cleaners don't know how to clean a room. They didn't even replace toilet paper. Wifi in the room is terrible, very poor signal. Food is poor, drinks are bad.
Stayed 4 nights in Jul 2021

4/10 Poor

Veronika, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
3 stars maximum, old with bad organization
Absolutely didn't like the hotel!!! Main building is for buf families only so we lived in the one next to it which was very old, old tv old furniture, also room always had a horrible sound as if air condition system somewhere was broken so was hard to fall asleep BARS - Never had ice, guess they expect people at +40 to enjoy hot drinks. POOLS - Didn't manage to enjoy the 'main' pool even once as it was always busy and definitely had not enough of place. Another pool was always dirty with much of hair around so guess there is no cleaning through out a day. FOOD - The only nice thing that we enjoyed! Selection was quite good so you can always fibd smth to eat. WIFI - Horrible!!! No wifi in rooms and even at reception area almost doesn't work. Overall I enjoyed my stay only because my company was nice and the meeting was very much wanted. Would not recommend the hotel to anyone who likes seeing beautiful things around, and not feel like you are put to 90s with bad service.
Stayed 7 nights in Aug 2017

2/10 Terrible

dean, ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money
What a waste of money time and effort I book because of ratings what a wrong decision its probably worth £10 per night anything more is not worth it I checked out first thing in lthe morning to book a better hotel cheapness doesn't pay in this hotel am afraid
Stayed 1 night in Jul 2017

2/10 Terrible

Abel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass på
Stayed 6 nights in Jul 2023

4/10 Poor

Marthe Stine Mæhlumshagen

Travelled with family
Disliked: Cleanliness, staff & service
The hotellrooms did not looked like anything on the pictures on internett. When we arrived they tried to give us to familyrooms, instead of the three dubblerooms we had bookende. We traveled with our three grown kids so family rooms was not what we wanted. Because we said no to the familyrooms we had to wait another hour to Get our rooms. When we finally got our rooms, our first room looked like a monastery-cell, and with two single beds. Back in the reception, we had to wait another 30 mins to Get another room. The room we ended up with was ok, but not like anything like the pictures on the hotell website. The aircondition had only one temprature and was not adjustable. The hotelstaff is a story on it’s own. Almost everyone treated you like you where a pain in the a..the where rude and condescending. They where not helpful with anything you asked about. In the poolbar in daytime, they often stood 4 persons behind the bar, 3 of them smoked or looking at there phones while the fourth served the customers. And it was not at all service with a smile!! In the beachbar, the staff where almost unfriendly. My husband got yelled at because he did not know that wine was not included in the all-inclusive at the beachbar. The beach towels that where included nobody informeres us about, so we had to but our own. The food was the most positive about the hotel. Great variety and nice food. I will never visit this hotel again and will not recomend it to anyone i know.
Stayed 7 nights in Oct 2023

8/10 Good

Armi

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2023

8/10 Good

Arve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotel sentralt Alanya
Greit hotel, fint rom, fine basseng, god mat, kort vei til egen fin Strand sentralt på Kleopatra stranden. Vil sikkert vurdere å bo her igjen når reisen går tilbake til Alanya.
Stayed 11 nights in Sep 2023

8/10 Good

Bayram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute lage
Stayed 1 night in Sep 2023

8/10 Good

Cecilie Hannah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
great hotel, would go back
Stayed 7 nights in Sep 2023

4/10 Poor

alim

Travelled with family and small children
Disliked: Cleanliness, amenities
nix te bleven stad is dood na zons ondergang, eten kan beter, geen baklava en ayran,
Stayed 4 nights in Aug 2023

8/10 Good

Ebrahim

Stayed 21 nights in Apr 2023
Response from Blue Star Hotel on 7 May,2023
Thank you! :)

10/10 Excellent

Eva Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2023
Response from Blue Star Hotel on 7 May,2023
Thank you!

2/10 Terrible

Kazim

Stayed 1 night in Apr 2023

6/10 Okay

Ramazan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mertcan fra receptionen holder scoren oppe
Når det så er sagt er der ingen dyner på værelserne men et "sengetæppe" og et almindeligt tæppe og det på trods af at det ikke er sommer/ eller en varm periode vi er der nede i! Sengene er som beton med alt for hårde madrasser. Badeværelser afløb næsten tilstoppet så det nærmest oversvømmer ved almindelig badning, Aircondition units der larmer som russiske tankvogne! og en ret så kedelig morgenmadsbuffet. som vi spiste ved 1 gang. Vi spiste aldrig aftensmad der, der vi foretrak at spise ude. Men vi fik da spist natmad eller som det hedder der "natsuppe" som serveres mellem 23.00 - 00.00. Den eneste grund til at scoren går op er receptionisten Mertcan. Når Mertcan sidder i Receptionen er servicen fantastisk.
Stayed 5 nights in Apr 2023

6/10 Okay

Frank

Stayed 2 nights in Jul 2022

8/10 Good

Raune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huoneet ihan hyvät, vähän vanhanaikaiset. Hotelli tosi hieno, työntekijät ystävälliset ja avuliat. Huoneen siivouksessa petrattava ja siivooja on mahdollisesti virheellisesti luullut, että pöydällä lojuva raha oli jätetty hänelle, koska siivouksen jälkeen oli rahatkin hävinnyt. Ilmainen bussi vie rantaan suoraan hotellilta, jossa toki miinuksena se että rannalla joudut maksamaan aurinkgontuoleista ja varjoista. Parturi-kampaamo hotellissa on plussa, mutta hinnat aika korkeat, suosittelen tinkiä hinnassa aina. Kaupungin keskusta ei ole kaukana, vaan kävelymatkan päässä. Animation team henkilökunta ei puhuu melkein ollenkaan englantia, eikä varsinaisesti mitään muuta kieltä. Ainoastaan yksi tyttö puhui tosi hyvä englantia. Ruoka oli aina tosi hyvä ja runsas valikoima. Ravintola tosi kaunis ja siisti, mutta vieraita oli niin paljon, että kaikille ei aina vapaata paikka löytynyt. Liika venäläisiä hotellissa vieraina ja he ovat tosi törkeitä Aamuisin jo oli kaikki aurinkotuolit varattuja, eli pyyhkeet heitetty tuolien päälle vaikka ketään ei ollut sinne tulossa monta tuntia vielä. Tällaista ei saa tehdä, henkilökunta voisi kerätä kaikki pyyhkeet pois. Lapsille uima-altaita ja ohjelma päivällä ja iltaisin myös. Hotellin uima-altaalla saa välipalat suoraan baarista, valitettavasti joka päivä samat ruoat, kuiva burgeri, ranskalaiset ja salaatti. Mutta hyvä hinta ja laatusuhde, voin kyllä suosittella.
Stayed 7 nights in Jun 2022

10/10 Excellent

ORHAN

Stayed 10 nights in May 2022

10/10 Excellent

EJVIND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

Victoria

Liked: Staff & service
Stayed 7 nights in Apr 2022

10/10 Excellent

Lennart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
två veckors vistelse
tyvärr för hårda sängar och dåligt wifi. För övrigt mycket bra med väldigt rar och hjälpsam personal. Vi rekommenderar
Stayed 14 nights in Apr 2022

6/10 Okay

adam

Travelled with group
Stayed 7 nights in Oct 2021

10/10 Excellent

Marjaana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

2/10 Terrible

Aeman

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Sängen var inte bekväm och den gjorde irriterande ljud vid minsta rörelse på ett spänt sätt. Doften av matlagning från morgon till kväll i hela rummet (jag var på femte våningen). Många av lamporna i rummet fungerar inte.
Stayed 7 nights in Oct 2021

8/10 Good

Vladimir

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2021

8/10 Good

Sergei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Правда без прекрас
Хороший , чистый Отель, но если ваш номер с видом на бассейн у ресторана, то готовьтесь услышать звяканье посуды и тарелок , каждый день , с 7 утра . А если ваш номер с видом на бассейн в корпусе где ресепшн , то готовьтесь целыми днями слушать громкую однообразную веселую музыку в течении дня. Так же одинаковая Музыка во время обедов, завтраков ужинов. Без конца повторяющаяся анимация. Персонал отеля ничего не рассказал , где что находится, например, где тренажёрный зал. По английски говорят буквально несколько человек . Еды очень много( порядка 70 позиций) , но почти все не вкусное и однообразное. На пляже есть бар от отеля - это большой плюс, когда планируете провести время на море . Увы когда на море волны с детьми опасно находиться , на дне встречаются камни. Если не брать тур , то трансфер до аэропорта стоит неприлично много , как билет на самолёт.
Stayed 5 nights in Sep 2021

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2021

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredibly happy, would very much like to come back💞
Stayed 7 nights in Sep 2021

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Erdogan

Liked: Cleanliness
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

4/10 Poor

MEHMET

Stayed 6 nights in Aug 2021

10/10 Excellent

Osman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God pris god hotel
Meget for pengene . Udmærkedet god hotel til fint pris og centralt i Alanya.
Stayed 4 nights in Jul 2021

6/10 Okay

Faris

Liked: Cleanliness, staff & service
Disliked: Room comfort
Çift olarak gittik tek kişilik yatak verildi
Stayed 3 nights in Jul 2021

6/10 Okay

Mohammad

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Jul 2021

2/10 Terrible

Ömer

Stayed 12 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Müsteri kitlesi degisti ve otel agizina kadar dolu
Temizligi idare eder ama, en büyük sorun otelin asiri dolu olmasi, ve müsterilerin avrupali olmamasi, eskiden cogunlugu iskandinevli müsterilerdi ama simdi yanlizca ruslarin oldugu bir otel. Otel okadar doluydu ki dogru düzgün yemek yigemedik, her sirada en az 15 dakika bekliyorduk, yani düsünün, sicak yemek 15 dakika, salata 15 dakika, pasta 15 dakika, 6 gün boyunca yanlizca yemekle iki kere icecek ictik, cünkü asiri bir sira vardi icecek kurugunda. Yani otelde yemek saffi hic keyifli degildi, hatta stresliydi, hemen yiyip cikiyorduk. Yemek cesidi azdi ve lezzetsizdi. Cogu zaman oturacak yer bulamiyorduk. Burda sorun koordineydi, yani elemanlar yanlis yönetiliyordu. Bögle durumlarda sag amiri iyi koordine etmeliydi, masalarin hemen temizlenmesi lazimdiki, baskalari oturabilsin, bazi masalar bostu, ama temizlenmemisti bu yüzdende yer bulamiyorduk. Gündüz havuz basinda yer bulmak cok zordu. Aksam bile herkez oteldeydi, kimse otelden cikmiyordu, bar kuyrugu uzundu. Müsteriler sirada durdugunda hic coronayi düsünmeyerek Insanin agizina kadar giriyorlardi. Elemanlar efendiydi ve saygiliydi. Burda sorunun büyügünü yöneticiler tasiyordu, cünkü otel asiri doluydu. Bunlari yazmamin sebi, eskiden bluestar iskandinev müsterilerle doluydu ve yemek cesidi coktu. Yani otel yemegi yeni müsteri kitlesinee göre hazirlamisti diye düsünüyorum. Bu müsteri degisikligi otelin adini asiri sekilde degistirdigini düsünüyorum.
Stayed 6 nights in Jul 2021

6/10 Okay

Ahmad

Travelled with group
Stayed 8 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Celil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019