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Reviews of Best Western Plus Rio Grande Inn

2.5 out of 5
Best Western Plus Rio Grande Inn
1015 Rio Grande Blvd Nw, Albuquerque, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western was very comfortable and pleasant. It is a short walk from old town and also convenient to the airport. The staff are super, the beds are comfy, and they even had Pikes Place Starbucks for the coffee machine. There is a bar and small restaurant if you are tuckered after a drive. A cooked breakfast was included too. Great base in Albuquerque.
Stayed 1 night in May 2024
Response from GM on 20 May,2024
Thank you for the kind words, Sheila. Safe Travels. Anthony, General Manager

10/10 Excellent

Gary, Williams Bay

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Regular stop to/from Phoenix. Familiar property that meets all our needs. I
Stayed 1 night in May 2024
Response from GM on 13 May,2024
Thank you for the kind review, Gary. Safe Travels. Anthony, General Manager

10/10 Excellent

Myra, Garland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having a restaurant on site. There wasn't anything I didn’t like.
Stayed 1 night in May 2024
Response from GM on 12 May,2024
Thank you for the kind words, Myra. Safe Travels. Anthony, General Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attached restaurant and bar is a rare find these days.
Stayed 1 night in May 2024
Response from GM on 9 May,2024
Thank you for the kind words, Donald. Safe Travels. Anthony, General Manager

8/10 Good

ireneo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 10 May,2024
Thank you for the kind review, ireneo. Safe Travels. Anthony, General Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on 7 May,2024
Thank you for the kind words, Mary. Safe Travels. Anthony, General Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant close. Easy walk to “old town”.
Stayed 1 night in May 2024
Response from GM on 6 May,2024
Thank you for the kind words, Pamela. Safe Travels. Anthony, General Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and close to old town . I enjoyed my stay.
Stayed 4 nights in Apr 2024
Response from GM on 6 May,2024
Thank you for the kind words, Christins. Safe Travels. Anthony, General Manager

4/10 Poor

Marsha

Liked: Staff & service
Disliked: Property conditions & facilities
Right next to freeway. Noisy. Very difficult to access properly, due to freeway on and off ramps being right next to it. A/C in room very noisy. TV channels are meager. Staff was very pleasant and helpful.
Stayed 2 nights in May 2024
Response from GM on 6 May,2024
Thank you for sharing your experience, Marsha. Safe Travels. Anthony, General Manager

8/10 Good

thomas

Business traveller
Liked: Amenities, property conditions & facilities
good parking no worries about load.
Stayed 1 night in Apr 2024
Response from GM on 6 May,2024
Thank you for the kind words, thomas. Safe Travels. Anthony, General Manager

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay again
Stayed 1 night in May 2024
Response from GM on 6 May,2024
Thank you for the kind words, Sherry. Safe Travels. Anthony, General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always polite. I don’t have to worry about my car staying here. We stay here every time we drive through.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr,2024
Thank you for the kind words, Christine. Safe Travels. Anthony, General Manager

6/10 Okay

Georgina

Travelled with family, Travelled with pets
Liked: Staff & service
Pros: nice restaurant and good food. Good wine and drinks. Pet treats upon arrival. Pet friendly room well equipped Cons: extremely small and limited shampoo/conditioner/body wash. Noisy on first floor, doors slamming which did not let us sleep well. Rooms/ hotel somewhat dated in appearance.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr,2024
Thank you for sharing your experience, Georgina. Safe Travels. Anthony, General Manager

10/10 Excellent

Bonnie, Peru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from GM on 26 Apr,2024
Thank you for the kind words, Bonnie. Safe Travels. Anthony, General Manager

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Apr 2024
Response from GM on 25 Apr,2024
Thank you for the kind words, Jan. Safe Travels. Anthony, General Manager

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr,2024
Thank you for the kind score, Teodoro. Safe Travels. Anthony, General Manager

10/10 Excellent

Tristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Apr 2024
Response from GM on 20 Apr,2024
Thank you for the kind words, Tristian. Safe Travels. Anthony, General Manager

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 18 Apr,2024
Thank you for the kind score, Karon. Safe Travels. Anthony, General Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 14 Apr,2024
Thank you for the kind score, Matthew. Safe Travels. Anthony, General Manager

10/10 Excellent

Betty, Portola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Clean and quiet with security. Close to old town - walkable. Staff were nice and professional, we felt welcome. Service in the lounge was great and had live relaxing music. We had the small plates which were yummy. We plan on returning when back in Albuquerque.
Stayed 1 night in Apr 2024
Response from Betty on 10 Apr,2024
Thank you for the kind words, Betty. Safe Travels. Anthony, General Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an awesome place to stay.
Stayed 1 night in Mar 2024
Response from GM on 1 Apr,2024
Thank you for the kind words, Scott. Safe Travels. Anthony, General Manager

10/10 Excellent

Salome G.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is not the best, but hotel feels safe.
Stayed 1 night in Mar 2024
Response from GM on 1 Apr,2024
Thank you for sharing your experience, Salome G.. Safe Travels. Anthony, General Manager

10/10 Excellent

Virginia, Sartell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and safe. Bar and restaurant options on site were fantastic. We would only offer that having the shuttle service more on demand and running more often would be a great amenity!
Stayed 3 nights in Mar 2024
Response from GM on 28 Mar,2024
Thank you for sharing your experience, Virginia. Safe Travels. Anthony, General Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, and the AC worked well. So I got a good night’s sleep. I would stay here again.
Stayed 2 nights in Mar 2024
Response from GM on 21 Mar,2024
Thank you for the kind words, Lisa. Safe Travels. Anthony, General Manager

8/10 Good

Wendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from GM on 21 Mar,2024
Thank you for the kind review, Wendolyn. Safe Travels. Anthony, General Manager

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from 40 nice space, clean and comfortable
Stayed 1 night in Mar 2024
Response from Al on 18 Mar,2024
Thank you for the kind words, Al. Safe Travels. Anthony, General Manager

8/10 Good

Jodi, Deforest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great area to see all sites
Stayed 3 nights in Mar 2024
Response from GM on 17 Mar,2024
Thank you for the kind words, Jodi. Safe Travels. Anthony, General Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good restaurant service.
Stayed 1 night in Feb 2024
Response from GM on 8 Mar,2024
Thank you for the kind words, James. Safe Travels. Anthony, General Manager

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and dated. My bathroom sink drained very slowly and needed cleaning out. The noise from the freeway and the refrigerator made it hard to sleep. It was overpriced for what you got. I will not be staying there again.
Stayed 3 nights in Feb 2024
Response from GM on 4 Mar,2024
Thank you for sharing your experience, John. Safe Travels. Anthony, General Manager

10/10 Excellent

Stuart Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 6 nights in Feb 2024
Response from GM on 26 Feb,2024
Thank you for the kind words, Stuart Mark. Safe Travels. Anthony, General Manager

10/10 Excellent

michael, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Well cared for.
Stayed 1 night in Feb 2024
Response from GM on 26 Feb,2024
Thank you for the kind words, michael. Safe Travels. Anthony, General Manager

8/10 Good

Jon, washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
replaced a non-functioning coffee maker with another non-functioning coffee-maker; but coffee was also available in lobby
Stayed 4 nights in Feb 2024
Response from GM on 18 Feb,2024
Thank you for sharing your experience, Jon. Safe Travels. Anthony, General Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay!
I stayed one night as I was passing through the area. Love that they are pet friendly, have a dog run, and even gave my dog cookies upon arrival. The room was comfortable and clean. Parking was plentiful and lot was well-lit. Would recommend!
Stayed 1 night in Feb 2024
Response from GM on 12 Feb,2024
Thank you for the kind words, Andrea. Safe Travels. Anthony, General Manager

10/10 Excellent

Bob

Stayed 1 night in Feb 2024
Response from GM on 21 Mar,2024
Thank you for the kind review, Bob. Safe Travels. Anthony, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 3 Feb,2024
Thank you for the kind review, Anonymous. Safe Travels. Anthony, General Manager

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 31 Jan,2024
Thank you for the kind review, Brent. Safe Travels. Anthony, General Manager

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint cute property, very new updated and clean. Your room will be very clean and modern. Staff is very nice. We were able to check in late when traveling from far away.
Stayed 1 night in Jan 2024
Response from GM on 29 Jan,2024
Thank you for the kind words, brenda. Safe Travels. Anthony, General Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice decor … friendly and helpful staff.
Stayed 1 night in Jan 2024
Response from GM on 29 Jan,2024
Thank you for the kind words, Thomas. Safe Travels. Anthony, General Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 22 Jan,2024
Thank you for the kind review, Gary. Safe Travels. Anthony, General Manager

6/10 Okay

Christy

Stayed 1 night in Jan 2024
Response from GM on 8 Feb,2024
Thank you for sharing your experience, Damian. Safe Travels. Anthony, General Manager

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The room was spacious and beautiful with a very nice bathroom. It had a Kuerig for coffee or tea as well and included a hair dryer. There’s a wonderful restaurant just off the lobby called Wild Avocado which was a great surprise and very delicious for dinner. We had breakfast at Starbucks across the street. All in all a great experience. We’ll be back!
Stayed 1 night in Jan 2024
Response from GM on 16 Jan,2024
Thank you for the kind words, Cindy. Safe Travels. Anthony, General Manager

10/10 Excellent

Michele

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy checkin. Wonderful Guest services rep. So happy it accommodates pets. Even gave treats!!!
Stayed 1 night in Jan 2024
Response from GM on 15 Jan,2024
Thank you for the kind words, Michele. Safe Travels. Anthony, General Manager

10/10 Excellent

Bernard

Stayed 1 night in Jan 2024
Response from GM on 24 Jan,2024
Thank you for the kind review, Bernard. Safe Travels. Anthony, General Manager

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 15 Jan,2024
Thank you for the kind review, Joe. Safe Travels. Anthony, General Manager

10/10 Excellent

Therese

Stayed 1 night in Jan 2024
Response from GM on 15 Jan,2024
Thank you for the kind review, Therese. Safe Travels. Anthony, General Manager

10/10 Excellent

Joy W., Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 1 Jan,2024
Thank you for the kind review, Joy W.. Safe Travels. Anthony, General Manager

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on 1 Jan,2024
Thank you for the kind review, Rhonda. Safe Travels. Anthony, General Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 1 Jan,2024
Thank you for the kind review, Juan. Safe Travels. Anthony, General Manager

10/10 Excellent

Sharyl, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. A little dated but still nice. Bathrooms are very small. Restaurant is great with very good food.
Stayed 1 night in Dec 2023
Response from GM on 22 Dec,2023
Thank you for the kind words, Sharyl. Safe Travels. Anthony, General Manager

8/10 Good

Barbara

Stayed 1 night in Dec 2023
Response from GM on 21 Dec,2023
Thank you for the kind review, Barbara. Safe Travels. Anthony, General Manager