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Flyzoo Hotel - Alibaba

Photo gallery for Flyzoo Hotel - Alibaba

Daily buffet breakfast (CNY 138 per person)
Exterior detail
Hollywood Deluxe with Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Luxury Suite | Bathroom | Free toiletries, hair dryer, slippers, towels

Overview of Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba

4.5 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121

Explore the area

  • Popular LocationZhejiang Museum of Natural History11 min walk
  • Popular LocationHangzhou Tower Shopping Mall11 min walk
  • Popular LocationWulin Square14 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)39 min drive

Room options

About this area


Located in Gongshu neighbourhood, Flyzoo Hotel - Alibaba is connected to a shopping centre. Wulin Square is a notable landmark, and the area's natural beauty can be seen at West Lake and Xixi Wetland Park. Zhejiang University and Alibaba Xixi Park are two other places to visit that come recommended.

What's nearby

  • Hangzhou Opera - 7 min walk
  • Zhejiang Museum of Natural History - 11 min walk
  • Hangzhou Tower Shopping Mall - 11 min walk
  • Wulin Square - 14 min walk
  • Westlake Culture Plaza - 17 min walk

Getting around

  • Wulin Square Station - 7 min walk
  • East Railway Station (East Square) Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive


  • 映山会馆 - 1 min walk
  • 绿茶 - 1 min walk
  • 杭州萧山机场友人咖啡厅 - 1 min walk
  • 杭州方辰纺织有限公司-业务部 - 1 min walk
  • 杭州采泰装饰监理有限公司 - 1 min walk

About this property

Flyzoo Hotel - Alibaba

4.5-star luxury hotel located in Gongshu
Located close to Wulin Square and West Lake, Flyzoo Hotel - Alibaba provides a terrace, a shopping centre on site and a cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, 2 meeting rooms and a 24-hour front desk
  • Multilingual staff, a ballroom and luggage storage
Room features
All 289 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Electric kettles and daily housekeeping


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 138 for adults and CNY 138 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Children's toys
  • Laundry facilities


  • Ballroom
  • Banquet hall
  • Lift
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Meeting rooms - 2


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels


  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Iron/ironing board (on request)
  • Slippers
  • Turndown service

Similar properties



Check-in from 2:00 PM - anytime
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children
  • Self-parking fee: CNY 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Is Flyzoo Hotel - Alibaba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Flyzoo Hotel - Alibaba?

As of 9 Jun,2023, prices found for a 1-night stay for 2 adults at Flyzoo Hotel - Alibaba on 11 Jun,2023 start from S$111.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Flyzoo Hotel - Alibaba?

Self-parking is available for CNY 60 per night.

What time is check-in at Flyzoo Hotel - Alibaba?

Check-in is from 2:00 PM - anytime.

What time is check-out at Flyzoo Hotel - Alibaba?

Checkout is at noon.

Where is Flyzoo Hotel - Alibaba located?

Located in Gongshu, this luxury hotel is within 1 mi (2 km) of Wulin Square and West Lake. Zhejiang University and Xixi Wetland Park are also within 6 mi (10 km). Wulin Square Station is 7 minutes by foot and Wulinmen Station is 9 minutes.




Rating 10 - Excellent. 16 out of 23 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 6 out of 23 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 1 out of 23 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 0 out of 23 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 23 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design, cleanliness, and location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Gan Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Stayed 1 night in Aug 2019

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robot for coffee and cocktail is cool.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
Stayed 1 night in Jun 2019