Flyzoo Hotel - Alibaba

Photo gallery for Flyzoo Hotel - Alibaba

Primary image
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121

Explore the area

  • Popular LocationHangzhou Opera7 min walk
  • Popular LocationWulinmen Wharf7 min walk
  • Popular LocationZhejiang Museum of Natural History13 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)41 min drive

Choose dates to view prices

About this area


Located in Hangzhou, Flyzoo Hotel - Alibaba is connected to a shopping centre. Wulin Square is a notable landmark, and the area's natural beauty can be seen at West Lake and Xixi Wetland Park. Looking to enjoy an event or a game while in town? See what's happening at Yellow Dragon Sports Center or Huanglong Stadium.

What's nearby

  • Hangzhou Opera - 7 min walk
  • Wulinmen Wharf - 7 min walk
  • Zhejiang Museum of Natural History - 13 min walk
  • Wulin Square - 14 min walk
  • Baochu Pagoda - 12 min drive

Getting around

  • Wulin Square Station - 7 min walk
  • Hangzhou East Railway Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

About this property

Flyzoo Hotel - Alibaba

Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants
3 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning.
Flyzoo Hotel - Alibaba offers 289 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: CNY 138 for adults and CNY 138 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Children's toys
  • Laundry facilities


  • Ballroom
  • Banquet hall
  • Lift
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Meeting rooms - 2


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels


  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Iron/ironing board (on request)
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18


Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 138 for adults and CNY 138 for children (approximately)
  • Self-parking fee: CNY 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 12 out of 19 reviews
5 - Excellent 63%
Rating 4 - Good. 6 out of 19 reviews
4 - Good 32%
Rating 3 - Okay. 1 out of 19 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 19 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 19 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design, cleanliness, and location
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Stayed 1 night in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, itโ€™s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, itโ€™s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Stayed 1 night in Aug 2019