APA Hotels, Ami hotels

"The room was adequate space for our small family for a 1-night stay before a flight. For some reason, the air conditioning did not function well enough, causing the room to be uncomfortably warm all night. We slept poorly. The outdoor temperature was barely 10 deg Celcius with rain so it is unclear why the hotel was so warm. All staff we encountered were very friendly and helpful. The restaurant a la carte and buffet food were good but prices are high. Having a convenience store right in the hotel was great. We made good use of the free shuttles, even taking the one to AEON mall to kill a few hours while we waited for our delayed flight time. We also used the pool and jacuzzi, which were okay but the space could use some updating and it would be nice to have a few toys for kids. "

"Older but clean and maintained. Good for short stays such as layovers or before going to actual destinations. "

"Breakfast variety good and healthy. Room was spacious and comfortable. Shuttle service was always on time."

"Very convenient and clean location to Narita Airport. There is shuttle service to and from the airport. There is also a Lawson in the lobby of the hotel."

"First things first, the shuttle was very easy to use (check their website for the pick-up locations), very quick and the driver was a cheerful older gentleman. I got nervous at the counter but it was all done through a kiosk which was super simple and went smoothly. You actually use the same kiosk to checkout. The room was exactly what I was expecting. In my case small. It was just me, and I don’t need a lot of space 😁. Everything was spotless and in place. I loved the bathroom, and the shower controlled by the sink tap was a new thing for me, but it makes complete sense and I loved it. Great rain shower in my suite too. One note I will make is that my bed was shockingly hard, as was the pillow. Hard enough that I legitimately laughed out loud to myself 😂. This wasn’t actually a problem for me as I could sleep comfortably on nearly any firmness, but it’s also a preference thing. So keep it in mind. All in all, a very quick and pleasant stay!"

"Transportation to and from airport was managed very well. Location was great. Rooms were excellent. Dinner was very good. And the breakfast was excellent. Great choices. Highly recommend this hotel."

"Ok small room. Ok for short stay before flight but not longer."

"Fantastic breakfast with interesting and beautifully presented options. Lovely welcoming staff. Rooms could use an update but did the job. Would recommend!"

"The room too small not enough to open the luggage, staff super friendly, clean is clean and convenient to take the train "