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"Breakfast variety good and healthy. Room was spacious and comfortable. Shuttle service was always on time."

"Very convenient and clean location to Narita Airport. There is shuttle service to and from the airport. There is also a Lawson in the lobby of the hotel."

"First things first, the shuttle was very easy to use (check their website for the pick-up locations), very quick and the driver was a cheerful older gentleman. I got nervous at the counter but it was all done through a kiosk which was super simple and went smoothly. You actually use the same kiosk to checkout. The room was exactly what I was expecting. In my case small. It was just me, and I don’t need a lot of space 😁. Everything was spotless and in place. I loved the bathroom, and the shower controlled by the sink tap was a new thing for me, but it makes complete sense and I loved it. Great rain shower in my suite too. One note I will make is that my bed was shockingly hard, as was the pillow. Hard enough that I legitimately laughed out loud to myself 😂. This wasn’t actually a problem for me as I could sleep comfortably on nearly any firmness, but it’s also a preference thing. So keep it in mind. All in all, a very quick and pleasant stay!"

"Staff was awesome they helped with my check in when I lost my room key and when I twisted my ankle coming out of the restroom "

"Lobby has only one chair, elevator takes awhile, just bread and coffee fo breakfast and it takes them awhile to serve it-not worth paying for breakfast. Rooms are very small. Location is great. "

"This is the perfect location for Tokyo experts. The room was very neat and clean, the breakfast was delicious. Zero complaints. After checking out, I left my bags at the front desk, and when I came back to pick them up, they staff had attached a plastic bag with a t-shirt I had left behind at the room. "

"You can make breakfast better "

"The room was a decent size, clean and it was cleaned everyday. Some toiletries (like razors) are paid for extras. There is no service to your room (for example if you need an iron, extra pillows or blankets etc you need to head down to the front desk to pick it up) which is a bit weird for a hotel."

"Breakfast options are good. Howeversuggest adding a couple of vegan:vegetarian ( no fish, no eggs) would cater to a larger audience. Also some dinner options( paid) at the hotel.us suggested. "