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Reviews of Bilderberg Garden Hotel

5 out of 5
Bilderberg Garden Hotel
Dijsselhofplantsoen 7, Amsterdam

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1003 reviews" "
Rating 8 - Good. 334 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet at night, staff very friendly, Lovely breakfast. Balconies never cleaned, but dont want to complain.
Stayed 3 nights in May 2024

10/10 Excellent

Joseph, Buffalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay however, I hated the breakfast that I paid for
Stayed 5 nights in May 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall I would not recommend anyone stay here. When I arrived I was told I still need to pay for the booking, even though I already paid. After some the staff was able to find the payment and then charge me additional check in fees. When we booked I understood there was additional fees to pay at the hotel and was given the estimate of about $40 CAD. When I checked in I was billed over $200 CAD for fees and taxes. I don’t get why Expedia isn’t more upfront about these additional costs. When checking out, the staff again told me I had to pay for my whole booking. Again, I had to prove I already paid. The showers leaked, rooms were small and there’s some sort of backyard nightclub next door that blasts music until 2 am. They charge €30 for a breakfast buffet which is insane. Local transports is about a 10 min walk away then about a 20 min train to the city. Look elsewhere for your stay in Amsterdam

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly staff, clean room, good sized room, comfortable bed. Would recommend.
Stayed 1 night in May 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Amenities
Excellent location. Not exactly in the center of town, but in an exquisite neighborhood. The area is worth the distance from noise and confusion of city center. Short walk the trams to get anywhere in the city. Park nearby is a lovely means to cut through to museums and such. Property is maintained wonderful. Our room was spacious, bathroom on the small side. Bed was very comfortable. Breakfast was pleasant enough with many options.
Stayed 4 nights in May 2024

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Close-in, good breakfast, quiet rooms.
Stayed 1 night in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff all made us feel welcome and were really helpful will definitely be staying there again
Stayed 2 nights in Apr 2024

10/10 Excellent

Hugh Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to walk into town. Comfortable accommodation
Stayed 2 nights in Mar 2024

2/10 Terrible

Nehal

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property advertised themselves as 5 star luxury spa on expedia. There is NO pool or spa in the hotel. The entrance is at the backside and its not central, 1 hour from the city on foot. The staff started making fun of us when we inquired about the spa. Very unprofessional
Stayed 2 nights in Apr 2024

10/10 Excellent

Mekala Kumari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks great saty
Stayed 4 nights in Mar 2024

10/10 Excellent

Vartkes Awanes

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked most was the staff! The breakfast buffet was excellent. We could have used a bit more drawer space.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

KRETRAIL, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Nice quiet area and the staff went over and beyond to help with anything that was requested of them!
Stayed 4 nights in Apr 2024

8/10 Good

Eric, Delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in a great neighborhood with nice local shops and restaurants nearby! I stayed in this same hotel back in the 80’s. Our room was the same back then perhaps now a little dated! The common areas and hallways are fresh and updated. Bottom line nice hotel would stay again !
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
All great. Easily accessible to all activities. Quiet in the evening -everything to like. I would recommend the breakfast excellent selection.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very nice area. Tram to Centre of town very close
Stayed 3 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing , enormous, lovely views, very clean and modern Great location Fabulous helpful staff I left my cards in a drawer in the room and he drove to the airport to hand them to me Just amazing taking that extra step Will definitely be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo, samborondon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and nice room. Good breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Kwai Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Alan

Travelled with family
Liked: Amenities
Arrived after paying Expedia for the hotel with taxes included then got hit with a 63 euro tax bill at reception!! No mention of this anywhere before hand so make sure you check this out before booking, on a better note hotel a lovely & would strongly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet area of Amsterdam. 10 min walk from lovely local restaurants. Another 10 min and your on nice shopping streets and the busy older part.
Stayed 2 nights in Mar 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa advertised on the website doesn't actually exist so thats false advertising, I wouldn't have booked this 5* hotel if it didn't have a spa in it. They charged us €120 in "tourist tax" when the rate for the area is €18 The rooms were never cleaned, just rearranged with the same bedsheets being relayed. The thermostat could be changed by 2-3 degrees and the fan sounds like a jet engine The rooms also come with a loud humming sound like you're next to a power generator which makes sleeping nearly impossible and this is in a deluxe room! A sign in the bathroom saying they don't want to replace your towels for "eco reasons" so you had to request fresh towels! Never received the slippers or bathrobes like the advert suggested. Had to refill our own coffee EVERY MORNING because the cleaners just didn't refil it. This is not a deluxe 5* hotel as advertised. This is a budget hotel that lies about amenities, with a lot of hidden charges from random taxes and fees that aren't fully explained. Save time, money, disappointment and frustration and get a better hotel. This is awful.
Stayed 5 nights in Mar 2024

6/10 Okay

Belinda

Stayed 3 nights in Feb 2024

10/10 Excellent

Mauricio

Stayed 7 nights in Feb 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, clean and convenient to Amsterdam.
Stayed 3 nights in Feb 2024
Response from janke on 17 Mar,2024
Thank you Nick for your gentle review. Always welcome again!Regards, Janke (Frontoffice)

10/10 Excellent

Anahi

Stayed 3 nights in Feb 2024

6/10 Okay

Richard John Derlien

Stayed 4 nights in Feb 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not every executive room has a bath tub, this is what I learned. The room is a little bit smaller than what it looks like in the photo. Breakfast is awesome!
Stayed 3 nights in Feb 2024

8/10 Good

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, comfy bed and spacious, clean room. Had everything you’d expect from a room of this price and rating. Good location as long as you are willing to use the great transport system. Nothing really special or exceptional, but no big complaints either. Other people complaining about it are just very picky.
Stayed 2 nights in Feb 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Osvaldo, Vancouver

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I liked that it was very central and close to the tram. The were nice restaurants and shops a few minutes north. This hotel is not at 5 star hotel, the bathroom was very rough around the edges, the tub/shower is very small and inconvenient. My pillow coversvhad crusty stains and had to ask twice to get them replaced. The staff was great though, very nice and friendly. The staff was the best part of the hotel.
Stayed 2 nights in Feb 2024
Response from janke on 17 Mar,2024
Dear Osvaldo,Thank you for your comments, we will absolutely have a good look at it. I am happy you had nice experiences with our staff!Kind regards, Janke (Frontoffice)

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

gareth james

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

adeyemi

Liked: Cleanliness
Nice property . Clean . However Call Room service no one picks up . The 2 lifts were not working I had to carry 2 suitcases myself down 2 steps no concierge or hotel staff to do it
Stayed 2 nights in Feb 2024
Response from janke on 17 Mar,2024
Dear Sir, We are very sorry about your problem with the suitcases and the room service. If we have time we assist guests with their luggage. There is no doorman anymore in the hotel unfortunately. Referring to the roomservice, we will pass the message through. I am very sorry for this inconvenience.Kind regards, Janke (Frontoffice)

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very kind and helpful. The room was surprisingly updated, given the dated exterior. The shower pressure was strong.
Stayed 1 night in Jan 2024

4/10 Poor

Akram

Travelled with group
Disliked: Staff & service
I didn’t like the fact that I requested and paid for the bigger executive rooms but instead got a standard room and the excuse was there was no rooms left. Not sure what the pre booking was for then.
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, but it was the helpful staff that made our stay truly exceptional. We were so lucky to have selected it from it's online information only- it is better in person, and we will stay there again when we return to Amsterdam.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quicker to the airport via Amsterdam Zuid. Lots of local bars & breakfast places. Easy trams nearby into the centre.Very comfortable spacious room. Friendly staff, nice bar, great stay!
Stayed 5 nights in Jan 2024

10/10 Excellent

Sian

Travelled with family
Excellent location. Close to tram stops for airport & city centre. Very spacious & comfortable bedroom. Clean bathroom with very clear shower controls. Staff very friendly & helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and absolutely quiet; the breakfast offered a great choice and plenty. I found the area around the property a little dirty, maybe for the new years eve celebration
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend

10/10 Excellent

Sohini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and beautiful clean property.
Stayed 3 nights in Dec 2023

8/10 Good

Chris

Stayed 3 nights in Dec 2023

6/10 Okay

Kathryn

Disliked: Room comfort
Good location, nice hotel, antisocial music
Quiet residential location, close to Beethovenstraat shops/cafes, 10 min walk to Museumplein. Executive room was spacious with king bed, small shower room (good shower). Coffee machine should be replaced (espresso function made very long americano). Main problem was very loud music played in hotel corridors - woke me before 7am on Christmas Day and at 4am on 27 December, terrible.
Stayed 5 nights in Dec 2023

6/10 Okay

Abigail

I stayed here for 4 nights on Boxing Day. When booking it said I paid £95 fees and taxes and I had £23 to pay at the property. When I arrived at the property it said I had €116 to pay and when asking what this pay was for I got printed out a sheet in Dutch full of different charges that I did not understand. When asking for help with the charges I got told to contact Expedia for help, when contacting Expedia they told me to speak to the hotel about it. I went back on 3 occasions to sort it out and they didn't help, the students who didn’t have access to the system tried to help more!
Stayed 4 nights in Dec 2023

4/10 Poor

Erica

Liked: Cleanliness
Disliked: Staff & service, room comfort
Freezing room had to sleep in jumper
I have stayed at this hotel numerous times for over a decade. I won’t want to again The room was freezing and when we called down on two Separate nights no one even answered the phone despite multiple calls I slept in a jumper and socks !! The temperature had a override and was at a low threshold We were freezing all the time in the room V unpleasant experience
Stayed 2 nights in Dec 2023