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Reviews of Zoku Amsterdam

4 out of 5
Zoku Amsterdam
Weesperstraat 105, Amsterdam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 490 reviews" "
Rating 8 - Good. 79 out of 490 reviews" "
Rating 6 - Okay. 16 out of 490 reviews" "
Rating 4 - Poor. 9 out of 490 reviews" "
Rating 2 - Terrible. 4 out of 490 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for what it is. Staff is unhelpful.
Stayed 6 nights in Apr 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Nkiruka Henrietta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Zoku, the thought process and space management is quite impressive. Believe me when I say they thought everything through. It’s a unique one and I will definitely be back whenever I am in Amsterdam. My only downside is that you had to pull your luggage and go all the way to the 6th floor to check in and out, that was quite an inconvenience. Apart from that, loved it.
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Amenities
Our stay was quite nice except for the plumbing repairs which left us with no water for a day. They tried their best to accommodate us but still an inconvenience nonetheless.
Stayed 3 nights in Apr 2024

10/10 Excellent

Philippa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Marcia on 29 Oct,2023
Thank you so much for the 5 stars Philippa, we really appreciate it! Cheers,Marcia

10/10 Excellent

JEREMY

Stayed 6 nights in Oct 2023
Response from Marcia on 29 Oct,2023
Thank you for the 10 out of 10 Jeremy, our staff really appreciates it.Cheers,Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Elisa on 9 Oct,2023
Hi,Thank you for taking the time to leave this review. Its great to know that you enjoyed your time at Zoku! You are always welcomed back for more delicious food, drinks or another amazing stay. Cheers,Elisa

10/10 Excellent

Adelle

Stayed 4 nights in Sep 2023
Response from Cova on 24 Sept,2023
Hi Adelle,Thank you so much for your lovely review. We are very happy to see that you enjoyed your time at Zoku.We look forward to welcoming you back anytime!Cheers,Cova

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and Chill
Stayed 4 nights in Sep 2023
Response from Marcia on 25 Sept,2023
Those are nice words to describe us with Didier, thank you so much :-)Cheers,Marcia

6/10 Okay

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but for the size it's not worth the expense
The room was not big enough to warrant a high price. The bed was hard to get out of for the one sleeping by the wall (I have not rated down for this aspect, just saying). The cover for the duvet did not have domes so it hung loose after one sleep - the bed was comfortable. The couch was uncomfortable. No dish cloth to wipe the table or bench - just 2 tea towels. The shower door squeaked badly every time it was closed. The water came out on to the floor after each shower. The shower had good pressure. Plenty of places to store luggage in the room and the table was a bonus. The complimentary drink and outdoor seating is nice to be able to enjoy this drink. The staff we dealt with were friendly and helpful. The photos make the room look bigger than it is - we booked the Grand Loft. I wasn't impressed that they didn't take my money when I booked the room - that was stated on the hotels.com confirmation email - that they were supposed to take my money - not hotels.com. We could have avoided the many discussions which wasted my time on 2 days. Hotels.com told me that they should have taken the money when I booked. Because they didn't do that, I argued that it had been paid (as per my email stating this), wasted a few hours over this. Plus they accidentally took money from the wrong Visa - even though they refunded it straight away, I lost money on the exchange rate for that incorrect transaction. it was an experience I don't wish to repeat.
Stayed 2 nights in Sep 2023
Response from Marcia on 18 Sept,2023
Hi Liz, First of all we would like to thank you for leaving a review and the extensive feedback. This really helps with improving our services to make our experiences even better. Thank you for the compliments about the storage, complimentary drinks, terrace and staff. Especially our staff will be very happy to hear this. I am sorry to hear however about some of the other experiences during your stay. We will get into contact with the departments involved to see what we can improve. Again thank you for your feedback. We hope to have you back again to turn your 3 stars in the 5 stars. Cheers,Marcia

10/10 Excellent

Toon, Singapore

Stayed 4 nights in Aug 2023
Response from Marcia on 20 Sept,2023
Amazing that you regard your stay with 5 stars Toon, that makes us very happy to hear :-)

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scandi stylish and perfect touches
Stayed 1 night in Aug 2023
Response from Zoku on 10 Aug,2023
Hi Sarah,Thank you for taking the time to leave this review. Its great to know that you enjoyed your time at Zoku! You are always welcomed back for more delicious food, drinks or another amazing stay. Cheers,Ylva

8/10 Good

Sigal

Stayed 3 nights in Aug 2023
Response from Marcia on 16 Aug,2023
8 out of 10, thank you so much Sigal! If you still have some feedback for us we would love to hear it. Cheers,Marcia

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Marcia on 2 Aug,2023
Thank you so much for the 10 Emily, it really helps us :-)

10/10 Excellent

Sandra, Menlo Park

Travelled with partner
Liked: Cleanliness, staff & service
Very cool loft rooms! Friendly staff, very welcoming! Nice common spaces including a roof garden and deck outside the restaurant and bar. Super easy for public transit, outside of the super busy and touristy downtown but certainly within walking distance.
Stayed 1 night in Jul 2023
Response from Errico on 22 Jul,2023
Hi Sandra,Thanks so much for these lovely words. We are happy to hear you enjoyed Zoku as much a we enjoyed hosting you.We look forward to your next stay, whether this will be in Amsterdam, Paris, Copenhagen or Vienna.Cheers,Errico

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and concept ! Really cool and well managed. Team super nice and attentive. Well done and keep it up
Stayed 5 nights in Jul 2023
Response from Errico on 22 Jul,2023
Hi Frederick,Thanks so much for these lovely words. We are happy to hear you enjoyed Zoku as much a we enjoyed hosting you.We look forward to your next stay, whether this will be in Amsterdam, Paris, Copenhagen or Vienna.Cheers,Errico

6/10 Okay

Meredith

Travelled with partner
Liked: Property conditions & facilities
Overall average experience and a bit pricey for what you actually get out of it as a vacationer. Cleaning crew only comes once every three days. Breakfast was 20 euros per person even though we only wanted a croissant and coffee. The rooms are nice and as advertised and the upstairs area is cute. In retrospect, I probably would have preferred this hotel if I was just working or traveling alone rather than vacationing.
Stayed 7 nights in Jul 2023
Response from Marcia on 18 Jul,2023
Hi Meredith, Thank you for taking the time to leave us a review. It makes us happy to hear that you liked the rooms and the upstairs area. We also really appreciate your feedback and will take it with us. Thank you for taking the time to leave us a review once again. Cheers, Marcia

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Loved it! I stayed in the regular loft and it was perfect. It had everything you could possibly need. The kitchen was perfect, the bed was super cozy, the lounge was great. I loved the whole concept of the place. The “lobby” was on the roof, and stepping out of the elevator you are met with plants and views of the city until you reach the inside work area. It’s open concept is super aesthetically pleasing to the eye. It doesn’t look like a lobby it looks like.. I don’t know but whatever it is, it’s nice and comforting. The staff are particularly helpful and cheery. Their attention to detail was incredible. When they found out that it was my birthday, they wrote me a card and gave me chocolates as a gift. That was a really nice gesture. Overall I loved it and would definitely return!
Stayed 3 nights in Jul 2023
Response from Marcia on 18 Jul,2023
Wow Michelle, what a nice review! It makes us really happy to hear that your stay was a success :-). The detailed review is something our team is very thankful for. Our staff hopes to see you back again somewhere in the future so we can make your stay even better! Cheers, Marcia

10/10 Excellent

Eloise

Stayed 3 nights in Jun 2023
Response from Marcia on 12 Jul,2023
Dear Eloise, What an amazing review, we will let our team know that you enjoyed your stay so much! Cheers, Marcia

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Right beside a restaurant & a convenience store/grocery store. Beautiful & clean. Everyone very friendly
Stayed 4 nights in May 2023
Response from Marcia on 18 Jul,2023
Great to hear about your positive experience Ashley. We are happy that you enjoyed your stay and will always have our doors open for you. Cheers,Marcia

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Nice hotel in a Quite area and close to Amsterdam attractions.
Stayed 3 nights in May 2023
Response from Jon Paul on 30 May,2023
Thank you Mohammad! It was a pleasure to host you and we hope to welcome you back soon.Cheers,

2/10 Terrible

Mehrdad

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained building. Elevator was out during our stay.
Stayed 3 nights in May 2023
Response from Jon Paul on 30 May,2023
Dear Mehrdad,Sorry about the elevator, it was unfortunate that it happened during your time with us. Luckily we have 2 elevators and only 2 floors so hopefully you were able to ride up quite quickly.Take care and see you another time!Cheers,

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had trouble finding accommodations in Amsterdam for six days, even for just our first night. It turned out it was the beginning of the King's Day celebrations, so we felt lucky when Expedia provided us with Zoku. The place is very hip, has a great rooftop garden/bar/restaurant, and features well-designed rooms with super-comfortable loft beds and kitchenettes. The downside was that the room was quite expensive; we paid about $400 a night with no breakfast (or parking) included. In addition, the AC/heating wasn't very efficient. Were the weather much warmer, it would have been uncomfortable, especially at night.
Stayed 6 nights in Apr 2023
Response from Jon Paul on 30 May,2023
Dear Daniel,Thank you for your review! We are glad that Expedia put you in touch with us during such a busy period. Hotels were fully booked around that time of the year, we know...We are grateful for the positive comments and the good review, thank you for spreading the love. On the other hand, we have noted your comments regarding the ventilation of the loft and we will be taking a look into it immediately.Hoping to welcome you back soon!Cheers,

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Jon Paul on 30 May,2023
Thank you for your amazing scores Jay! We hope to welcome you back soon for another amazing time. Cheers,

10/10 Excellent

fabiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool innovative hotel. The staff is very friendly.
Stayed 2 nights in May 2023
Response from Jon Paul on 30 May,2023
Thank you Fabiana! You are also very friendly and it was a pleasure to host you.Cheers,

10/10 Excellent

Pankaj Kumar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at zoku. It’s modern and quite a different experience. The studio concept with bed at top gives you plenty of space for eating/relaxing. There are also common utility area from where you can borrow stuff like iron, extra beddings/kitchen stuffs.
Stayed 2 nights in Apr 2023
Response from JP on 30 Apr,2023
Dear Pankaj,Thank you so much for your lovely review. We are super happy to see that you enjoyed your loft and its facilities. Come visit us again anytime!Cheers,Jon Paul

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia súper agradable. Tiene una vibra muy cool zoku.
Stayed 3 nights in Apr 2023
Response from Jon Paul on 30 Apr,2023
Hi Annette,Thanks so much for these lovely words. We are happy to hear you enjoyed Zoku as much a we enjoyed hosting you.We look forward to your next stay, whether this will be in Amsterdam, Paris, Copenhagen or Vienna.Cheers,Jon Paul

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible find….
What a find. So easy to get to from the airport via train and metro, great place to work, stay and conduct business. Loads of meeting rooms and ad hoc spaces , inside and outside, all situated in a vibrant area for bars and restaurants. Won’t be staying anywhere else when in the Dam.
Stayed 1 night in Apr 2023
Response from JP on 30 Apr,2023
Dear Neil,We are so happy to read that we made such an impression on you. Thank you for sharing the love!You can always call Zoku home - we look forward to hosting you again.Cheers,Jon Paul

10/10 Excellent

Ryoko, San Francisco

Stayed 2 nights in Mar 2023
Response from Jon Paul on 13 Apr,2023
Dear Ryoko,Thank you for the 5 star review, it means a lot to us. We hope to see you again soon!Cheers,

10/10 Excellent

Yong Woong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely eco friendly hotel!!! Amazing staff!!! Highly recommend!!! 👌❤️😊
Stayed 1 night in Mar 2023
Response from JP on 13 Mar,2023
Dear Yong,Thank you for the bubbly review. We are super happy that you appreciated our care for the environment. We hope to see you again soon!Cheers,Jon Paul

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like living an a display apartment at Ikea, which I mean as a compliment, because I LOVE Ikea. So many touches were just exemplary: closets that light up when you open them. SO MANY CLOSETS. Comfortable bed. SO MANY TOWELS. The rooftop common area is literally heavenly. Gigantic shower with limitless hot water. The vibe is welcoming and inclusive. The only caveat is for people who are short, or have limited mobility, some things were high up. For instance, the microwave was above my head, I could reach it but could not see inside. Lifting out hot dishes was tricky. I'm 5'5", and for someone shorter, that could be a problem. Climbing up and down the loft to bed was not a problem for me, but might be for someone with mobility issues. One weird thing; the lights were on a motion sensor, so if you get up in the middle of the night to go to the bathroom, all the lights go on automatically. Overall I'd rate this hotel 9.5 out of 10.
Stayed 5 nights in Feb 2023
Response from JP on 13 Mar,2023
Dear Shelly, Thank you so much for your elaborate and detailed review. We are stoked to read that you loved your stay to much. It makes our hard work very rewarding to see comments like yours :)We take note of the constructive criticism and hope to be better for you next time that you stay with us!Cheers,Jon Paul

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
N/A
Stayed 4 nights in Feb 2023
Response from JP on 13 Mar,2023
Thank you Grant!

10/10 Excellent

Kaela

Stayed 4 nights in Feb 2023
Response from JP on 13 Mar,2023
Thank you Kaela!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. The loft has a great design. The spacing is comfortable, bed is comfortable. The rooftop is a great atmosphere that is busy with a mix of working professionals and those enjoying drinks. Can't go wrong.
Stayed 3 nights in Jan 2023
Response from JP on 13 Mar,2023
Dear traveller,Thank you for your review. We would love to know if there is anything that we could have done to earn that juicy 10 out of 10! Your feedback makes us better, thanks for sharing it.Cheers,Jon Paul

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from JP on 13 Mar,2023
Thank you Leigh!

10/10 Excellent

Chloe

Stayed 6 nights in Oct 2022

8/10 Good

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping but away from the really busy and noisy part of the city. The room is more like a small apartment. Some of the chairs had stains and weren't clean, but the rest of the apartment was fine. The loft portion, which had the bed, was comfortable and large. I had a hard time trying to find lodging that had only twin or double beds and Zoku's beds were large. It's like a WeWork but for hotels. Has all of the extras you need for a comfortable stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Paula, Murfreesboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room - big enough for a week stay with kitchen and eating in options. Nice size dining table and comfy bed. Would stay here again!
Stayed 5 nights in Sep 2022

4/10 Poor

Ahmet

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Whatever is needed is extra in this hotel. No room service. Location is not convenient
Stayed 3 nights in Sep 2022

10/10 Excellent

Chynna

Stayed 4 nights in Aug 2022

8/10 Good

Ronda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort while waiting for room, lockers for suitcases, availability of food & drinks, uniqueness of property, very comfortable bed!
Stayed 1 night in Sep 2022
Response from Jon Paul on 11 Sept,2022
Hello Ronda,Thank you for your review and nice comments. We are a bunch of perfectionists here so we'd love to hear if there is anything we can do to earn a 5 star review next time :)We hope to see you again soon!Cheers,Jon Paul

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful comfortable and quiet
Very modern and well decorated. We checked in early and the available lockers were sufficient to store our stuff until the room was ready. We would stay again.
Stayed 1 night in Jul 2022
Response from JP on 3 Aug,2022
Hi Lynn, Thanks so much for taking our survey! We are happy to hear you still enjoyed your time at Zoku. Lockers are indeed a nice, convenient touch :) We look forward to your next stay, whether this will be in Amsterdam, Copenhagen or Vienna. Cheers, Jon Paul

8/10 Good

Jerry

Wonderful layout nicely located. Would definitely recommend to friends.
Stayed 2 nights in Jul 2022
Response from JP on 28 Jul,2022
Hello Jerry, Thank you so much for your review. We are happy to read that you had a pleasant stay so please do share the happiness with your circle! We hope to see you next time you're in Amsterdam. Best regards, Jon Paul

10/10 Excellent

Mike, Noord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fresh, friendly and fastest check in ever. Nice clean and happy hotel!
Stayed 2 nights in Jun 2022
Response from JP on 28 Jul,2022
Hey Mike, It has been a while since you stayed with us but we still wanted to say THANKS for your positive review! We love happy guests like you so we hope to see you again in the future. Cheers, Jon Paul

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, small but perfectly formed.
The hotel is really nice. Well connected to the rest of Amsterdam but far enough out of the Tourist areas if you want to avoid the crowds. The staff were friendly and helpful although they were a little short-staffed it felt. The room was small but perfectly formed, the "City View" turned out to be a carpark but we weren't there for the views. The roof Space is lovely with views across the whole of Amsterdam. We would def stay there again.
Stayed 1 night in Jun 2022
Response from JP on 28 Jul,2022
Hello Steve, Thank you for taking the time to leave us a review and thanks for your patience waiting for our response. We are glad to read that despite being a little short-staffed (Ooops, was that obvious?) we were still able to pull a smile and make you happy. We hope to welcome you back on your next trip to Amsterdam! Warm regards, Jon Paul

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a week stay. Easy to navigate the city and felt less like a tourist in a foreign city. The staff was extremely friendly but their local knowledge could use a bit of work when asked for suggestions.
Stayed 6 nights in Jun 2022
Response from JP on 28 Jul,2022
Hello Robert, Its been a while but we just wanted to thank you for leaving us a review. We will keep working on our staff's knowledge of the city, thanks for pointing that out. We hope to welcome you back in the future! Best regards, Jon Paul

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip vibe great for a business traveler.
Stayed 1 night in Jun 2022
Response from JP on 28 Jul,2022
Hey Angela, It's been a while but we wanted to thank you for you kind words. You are a hip business traveler yourself, thats why we loved hosting you! We hope to welcome you back in Amsterdam, Copenhagen or Vienna soon. Cheers, Jon Paul

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay. The hotel is very unique and beautiful and the staff were very attentive and helpful. Room was great and perfect location - close to centre but also more quiet. Would definitely recommend and would stay again!
Stayed 4 nights in May 2022

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute mini apartment style living with the loft. I was able to check in early which was really convenient. Not a lot of food and restaurant options in the immediate area.
Stayed 1 night in May 2022
Response from Florencia on 17 May,2022
Hi Jonah, Thank you for sharing your feedback with us, we are really sorry to hear that the restaurant options around our hotel were not that good, You can always ask our lovely Side-kicks for recommendations, they know all the tricks about Amsterdam and for sure they can help you find restaurants or other attractions. We really hope to see you back! Cheers

10/10 Excellent

Dimitrios

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Well designed lofts in great and convenient location. Good value for money.
Stayed 4 nights in Apr 2022
Response from Iris on 5 May,2022
Hi Dimitrios, thanks for your lovely words. We're happy to hear that you enjoyed your stay. Hopefully we'll see you again soon. Cheers, Iris