Children’s play area – outdoor
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Reviews of Hokitika Holiday Park

2 out of 5
Hokitika Holiday Park
11 Providence Drive, Road 2, Arahura Valley

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 54 reviews" "
Rating 8 - Good. 25 out of 54 reviews" "
Rating 6 - Okay. 4 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great park, really nice amenities and lots of them
Stayed 2 nights in Jun 2023

10/10 Excellent

Alex, Bribie Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couple of kg out of town. Well off the highway, no noise at night
Stayed 1 night in Feb 2023

10/10 Excellent

Georgia

Stayed 2 nights in Feb 2023

4/10 Poor

maddy

Stayed 2 nights in Jan 2023

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Cherith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pretty good place to stay, great playground for kids. So good except there aren’t enough toilets and showers and the toilet and shower doors don’t lock. Not enough crockery in the kitchen.
Stayed 1 night in Jan 2023

10/10 Excellent

Destany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, room was nice and tidy. Didn’t have great WiFi but we came for the beaches and scenery. Definitely will be staying here again!

10/10 Excellent

Farzeen Faiz

Stayed 2 nights in Dec 2022

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Location out of Hokitika. Stayed in a cabin which adjoined to another. Walls are very thin you can hear all noises of snoring, coughing and talking etc. ZENBU wifi didnt work at all and the area is 3G on mobile phones. Sally was great and so was the cabin until I got neighbours who snored all night. Rate was very cheap so 3/5.
Stayed 1 night in Sep 2022

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

BERT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly,comfortable lovely cabins just not enough showers when they are busy
Stayed 2 nights in Jan 2022

10/10 Excellent

BERT

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms very clean and comfortable .friendly staff but not enough showers and toilets when they are busy
Stayed 1 night in Jan 2022

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A friendly environment with big playground for the kids.
Stayed 1 night in Jan 2022

10/10 Excellent

kirsty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect combo of play area for the child and en suite for the husband.
Stayed 2 nights in Nov 2021
Response from Arneta on 21 Nov,2021
Hi Kirsty, So glad you enjoyed your stay, thanks for the feedback. Please come again soon :)

4/10 Poor

Sue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was asked at checkin to pay again, or prove we had already paid through Wotif. We stayed 2 nights, was most expensive place we had booked, we were woke before 6 am with another cabin who had a dog with them barking . And second night was woke before 7 by same cabin singing loudly outside our door that they had a good nights sleep.
Stayed 2 nights in Oct 2021
Response from Arn on 26 Oct,2021
Hi Sue, I'm sorry to hear your experience staying with us was "poor". The staff member on reception is fairly new and had not encountered a virtual Expedia card before so I will re-train regarding these. The price is fairly standard for a Studio Motel unit on a public holiday weekend. As to other guests feel free next time to come to the office and mention the first disturbance so we can talk with other guests about the quiet time hours. I do hope this experience won't put you off trying our Holiday Park again as everyone's experience is different and every stay is different. All the best. Arneta

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for a family get away.... kids playground was awesome!! Very tidy and clean. If i had to make one complaint it would be the limited Wifi but wouldnt stop us staying there again.
Stayed 2 nights in Jul 2021
Response from Arneta on 21 Jul,2021
Hi, thanks for the positive review, we are pleased you enjoyed your stay. Yes, we are aware of the Wifi "lack of reach" in some spots of the Park and are working to strengthen this. I'm sorry for this and assure you next time you stay it will be sorted :)

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, easy to find, clearly communicated what would be provided and what I would need to bring for myself.
Stayed 3 nights in Mar 2021
Response from Arn on 26 Oct,2021
Thanks for your review, and pleased to know your were communicated with clearly. I hope you come to the West Coast again soon. Arneta

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had everything we needed but Zenbu Wifi connection was a waste of time and I paid another $15 to no avail
Stayed 2 nights in Feb 2021
Response from Hokitika Holiday Park on 25 Feb,2021
Hi, I'm sorry that the Wifi was not performing to the required standards. The Spark Network was having issues over two days of your stay I'm just wondering if that had anything to do with it. I'll consult our tech guy and see if that could have been the case. If you send me your name I'll look up your booking and if we have a credit card on file I'll refund your $15 as I would be frustrated by that also!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Hokitika Holiday Park on 26 Feb,2021
Thanks for your feedback. We hope you can come again sometime and that the wifi is much improved!

8/10 Good

Angela, New Zealand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful location. Really enjoyed the night sky and the sound of the beach. The bed was super comfy.
Stayed 1 night in Jan 2021
Response from Hokitika Holiday Park on 5 Jan,2021
Hi Angela, we are glad you enjoyed your stay and appreciate you offering your feedback. We hope you are able to visit us again on your next holiday to the West Coast :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic ,property very clean and staff extremely helpful.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flying fox and pirate ship playground was a unique addition to the Holiday park
Stayed 1 night in Jan 2020

10/10 Excellent

Salome, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just off from highway and not to far from food places in town. Easy to find. The colour scheme of units looks natural with environment. Grest playground and kitchen facilities. Quiet and safe.
Stayed 1 night in Jan 2020
Response from Helene on 5 Jan,2020
Glad you enjoyed your stay with us. Please come again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding was quiet n room is clean. Couple of mins drive to city center.
Stayed 1 night in Nov 2019
Response from Helene on 24 Nov,2019
Glad you enjoyed your stay with us. Please come again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a great little find and will definitely stay again. Only thing is the access to toilets/dining block from the cabin area we were in (cabin 3) was through puddles. I am sure this is on the to do list but just hasn't been done yet. Thankls
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was good for kids to play got very hot at night next time will go for a family room
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice accomodation ,clean an comfortable ,good sevice
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but a good place to stay. Kids had a ball on the flying fox. Would be improved if some of the blocks were maybe designated family and if there were some board games in the main area. Thumbs up.
Stayed 2 nights in Jan 2019

8/10 Good

Gerards, Queenstown, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near new property 4K away from cbd. Kids found flying fox on arrival so were very happy.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great my brother lived next door Hokitika is my home town it was nice and clean showers were great 😃🌲
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Lucky Indeed
When we arrived my friend was not feeling well and would have had to walk from the cabin to the toilets. So I asked about an upgrade. There was one available and it was brand new. Because I had decided to leave early the upgrade was cheaper than staying in the cabins. Plus plus plus. I really appreciated being able to bring my pets into the Park and because of that our stay was very enjoyable. Thank you Hokitika Holiday Park.
Stayed 5 nights in Sep 2018

8/10 Good

Vincent

Liked: Cleanliness, room comfort
The roads in and around the park are in need of repair; we were dodging potholes full of rainwater everywhere. Kitchen facility is adequate however as the park filled with guests the kitchen was overwhelmed with folks using a single cooktop and oven. Same goes for the bathroom and shower area. Not the parks problem, but with paper thin walls between units we had extremely noisy and rambunctious young kids next door.
Response from Helene on 7 May,2018
Hello Vincent, We are sorry your stay was not as pleasant as it could have been. There is only one oven, but there are three sets of cook tops in the north kitchen. All facilities throughout the park are available to all guests. We hope you will try us again.

8/10 Good

eng thong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AJ, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful cabin
Clean cabin with enough space ans well arrange d arrival
Stayed 1 night in Feb 2018

10/10 Excellent

Sonya, Rangiora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and great amentities.
Great place to stay. Everything was really clean and tidy. There wasn't anything you needed that wasn't provided. Great location , really client.
Stayed 1 night in Feb 2018
Response from Helene on 15 Feb,2018
Hello Sonya, Thank you for your positive comments. We enjoyed having you to stay. Please come again.

8/10 Good

Elizabeth M

Liked: Cleanliness, staff & service, property conditions & facilities
A nice family holiday park
Nice Park, ten minutes from all local amenities. Good sized cabins with all you need except linens. Beds not very comfortable.
Stayed 1 night in Jan 2018
Response from Helene on 23 Jan,2018
Thank you for letting us know that you didn't find our beds comfortable. We will be looking to improve this in the future and hope you will come again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great service, reasonable price, but..
Poor location - park is in the middle of nowhere. Poor lay-out - cabins are far from amenities, and too hot in summer. But very friendly and helpful service, the whole place is a marvel of well thought out creativity with plywood, and very reasonable price.
Stayed 1 night in Jan 2018
Response from Helene on 23 Jan,2018
We are located 3 kilometres north of Hokitika and in a rural setting. We are also experiencing an unusually hot summer. Plans are underway to build a second amenities block for the standard cabins. Thank you for your comments, we appreciate both positive and negative comments as feedback from our guests is important to us.

10/10 Excellent

jose, nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and family friendly kids loved the flying fox
Stayed 2 nights in Dec 2017
Response from Helene on 10 Jan,2018
So glad your children had fun while staying here. Please come again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Comfortable
Stayed 2 nights in a motel room. Quiet location, friendly staff and pet friendly. New complex which will benifit from maturing of plantings. Would stay there again.
Stayed 2 nights in Dec 2017
Response from Helene on 10 Jan,2018
Glad you enjoyed your stay with us. We have done several plantings over our camping ground to enrich the sites for the future. Please come and see them when they have grown.

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Service makes this 3.5 a 4 star place
This holiday park is still new and from communication after our stay they are still improving the place and taking feedback. My husband and I stayed here for 2 nights in a cabin. Positives - great park, quiet, great outside space to sit, room is spacious and clean with kettle, fridge, toaster, crockery, cutlery and utensils all provided. General amenities good. Great zip line for kids. Close to glow worm dell and a 5 min drive into town. Negatives - bed soft, only one pillow and gravel walk to shower/toilets makes shower areas a bit dirty as no separate shower units. Having said that I fed back to the park and they confirmed happy to take back feedback and still working on Park so on this basis would recommend a stay here.
Stayed 2 nights in Dec 2017
Hello Darren, We are very glad to receive feedback from our guests. Positives are always appreciated, but also ways to improve. We are commited to improving our services and take all suggestions seriously. Thanks you for staying with us and for recommending us to others. Regards Helene Manager

8/10 Good

Sian , Mackay, Qld

Liked: Cleanliness, staff & service, property conditions & facilities
Best playground for children
Fresh clean room, not too far from amenities block. great playground and play area that the children loved. Easy drive into town of 5 minutes
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great kids playground! Lovely clean warm room and super comfy lounge/well set up kitchen area - nice to have crockery there to use.

6/10 Okay

Grant, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Paper thin walls.
This is obviously a new developement as the roads aren't adequately formed yet and there was a rough piece of ground to traverse to get to my room. The room was nice but the whole stay was spoiled by the lack of soundproofing between individual units. I was able to clearly hear conversations and snoring from both sides of me. With no nearby facilities, it was a mission to go to the shops and if you wanted to go to town for a meal and a few drinks you are faced with a 3km walk home or a taxi ride.

10/10 Excellent

Carl, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly, handy location.
A great experience. We were just passing through and so it was the perfect overnight stop.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Clean and had everything we needed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New property (March 2017), rooms and toilets are quite clean. Highlight was definitely the zip line, fun for all ages! Both my mom (67 years young) and I had a go.
The zip line is a lot fun and we have just as many adults as children use it. Glad you enjoyed your stay with us. Thanks for your nice comments.

10/10 Excellent

the Dutchies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new Holiday Park, only just started.
Everything is brand new in this park. Maybe therefore some minor things were missing, but after asking for it, the staff was very kind and helpfull to 'fix the problem'.
Response from Helene on 26 Mar,2017
Hello, thank ou for your review. We are still in the process of working to make the holiday park the best it can be. Thank you for staying with us.

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
W sam raz dla rodzin na krótki camping
Niedrogie miejsce, w sam raz do krótkiego pobytu na trasie wiodącej przez południową wyspę. Czyste pokoje z lodówką, zlewem, naczyniami, tosterem i czajnikiem. Plac zabaw dla dzieci. W pobliskim miasteczku jest supermarket (dookoła tylko pola).
Stayed 1 night in Dec 2018