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Reviews of Hostal La Casa de Melgar

2.5 out of 5
Hostal La Casa de Melgar
Calle Melgar Nro. 108 - Cercado, Arequipa, Arequipa

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel
Staff were very friendly and hotel is only a few minutes walk to main area. Many places to eat nearby and cash exchange places. Hotel is beautiful
Stayed 1 night in Oct 2023
Response from Lidia - Recepción on 10 Oct,2023
Estimado albert ,Gracias por tomarse un momento para compartir su experiencia con nosotros. Nos llena de orgullo ver que ha disfrutado la experiencia del servicio y la atencion. Esperamos poder volver a contar con usted en el futuro cercano. Saludos cordialesHostal la Casa de Melgar

10/10 Excellent

Ramsubramani

Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in the center of Arequipa, with the garden which is a little paradise, nice hosts and great service. The hotel is made of Sillar, a beautiful and thick rock, which makes the noise isolation great, the insulation too, but can limit the wifi speed in some rooms (if you go there for work, tell them, they will give you a room where the network is perfect).
Stayed 9 nights in Dec 2022

6/10 Okay

Alfonso

Business traveller
Liked: Amenities, property conditions & facilities
Internet was not working good and staff did not give me a reasonable solution
Stayed 3 nights in Apr 2022

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Casa de Melgar : Service with a big smile
La Casa de Melgar is in a beautiful old building. Breakfast, with a selection of fruit, juices, yoghurt, bread as well as ham, cheese and eggs is served in a boring area, although you can have it in the beautiful garden. The rooms have very high ceilings which can turn the room quite chilly in the evening (there is no heating, so make sure that the sun warms up the room during the day) The shower is good, but unfortunately too much water was spilled before it was warm/hotthe area is quite close to the Plaza de Armas and Santa Catalina monastery and next door is a great pizzeria and close by are a coffee house/Biergarten and very good laundrette. Staff was just amazing.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful property and convenient location. Noisy because of thin walls.
Stayed 1 night in Nov 2018

10/10 Excellent

Nicole, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the atmosphere at this unique hotel. The rooms were designed around the colonial stone architecture, and the community breakfast nook in the courtyard/garden was a beautiful, tranquil oasis with flowers and hummingbirds, and tasty eggs to order. The gentleman at the front desk was very helpful to arrange transportation.
Stayed 2 nights in Sep 2018
Response from Hostal la Casa de Melgar on 25 Oct,2018
Les agradecemos mucho por sus comentarios y los esperamos en cualquier otra oportunidad

10/10 Excellent

Jenifer, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this older hotel. One of the rooms did not have much light and the water pressure was low. Our other room didn’t have this problem.
Stayed 1 night in Jul 2018

10/10 Excellent

Alex, Taunton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room in beautiful building
This was an excellent room (expect tasteful bare stone walls and original furniture) with a large, clean bathroom. The property offers a fantastic range at breakfast, which is served within the beautiful grounds. Highly recommended.
Stayed 1 night in Jun 2018

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Charming but iffy on cleanliness
Check in was fine but it looked like the front desk guy checked the bathroom just then to see if it was OK. He thought it was but it wasn't. In addition to the old condition of the towels, gray and tattered, there was actually what looked like blood splattered on one. The sheets looked mostly clean, very small pillows, but on the cover there were many stains and hairs on the inner layers of covers. Yes we could have asked to switch rooms or have it fixed but it was the end of a long travel day and we were exhausted. Bring a pack towel and shower slippers and check your room thoroughly. We checked out a day early.
Stayed 2 nights in Sep 2017

10/10 Excellent

Jenn, Leduc, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
The hotel was in a great location being only a short walk to the plaza de armas, the monastery (must see!) and restaurants and shops. The hotel is very old, which we absolutely loved! The character was amazing and the grounds were beautiful with a garden to view during breakfast. The hotel staff were excellent! We loved that we chose to stay here and would definitely return if we ever have a chance to in the future :)
Response from Rosario Ballon on 11 May,2017
Dear Guest thank you for witting about us . we will be waiting for you in the future. Thank you again Rosario Ballon Hostal la Casa de Melgar

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite rustic environment but I loved it.Lovely garden you walk through to get to your room and breakfast area outside and covered.House is an old casona of the area.

4/10 Poor

globalfeminist, canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in Puno
They accommodated my 5 am arrival but with a lot of grumbling. I know that an early check in is not always expected, and I did appreciate it, however, arriving at 5 or6 am to Puno seemed to be the norm. The staff did not speak any English nor try to accommodate my limited Spanish. I didn't think they were very friendly - only friendly when they wanted to sell me an overpriced tour. The hot water was limiting- I let the shower run for 10 mins before I even got a little bit of heat in the water. My room was suppose to have city views and instead I had a view of the hotel stairway. The breakfast is super minimal- bread,cheese, hot beverage. They freaked out when a friend came up to my room to use the banos. The manager eyed me suspiciously each time I came to the hotel. It is not conveniently located to any of the limited sights in Puno.

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful, lovely, large comfortable room
Beatiful hotel - charming architecture, good basic breakfast with eggs, cereal, fresh fruit tea and coffee overlooking the garden. We loved our room 204- it was on top floor at one end with a sunny terrace. Loved the vaulted ceilings in the large room with its 3 foot thick walls and wooden interior shutters- quiet and dark. Lovely. Steps away from the old town with its noise and traffic congested roads yet you step inside the hotel and suddenly it's serene, quiet and the air feels fresh. The beds were also comfortable and the shower nice and hot.

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities, room comfort
Gem of a place
Great lication near main historic plaza. Service was average (only Peruvians I have met who didn't smile) but the room and hotel uniqueness and location more than made up for it!

8/10 Good

Matthew, New York

Liked: Staff & service
La Casa de Melgar Hostal is a good value. They have complimentary breakfast and free wi-fi. The buildings look original and the aesthetics make this hostel feel like it's part of the monastery. It's got a almost whimsical feel. The bathroom needs updating. We had to turn the sink faucet a couple times just to get a little water to come out. For the shower, it took about 10 minutes of running the water in order to get hot water to come out. And, the toilet flush button got jammed, which resulted in a constant sound of running water. The room itself was moderately sized. There weren't a lot of outlets in the room, so we had to unplug the TV and bedside lamp in order to charge our phones and camera batteries. As for the bed, it didn't look like it would be comfortable as the mattress was rather thin, but I was able to sleep fairly well. Beware, if you stay here, don't let the wool blanket touch your skin. Two of my friends I traveled with made that mistake and had bug bites in the morning. I don't think they were bed bugs, but possibly mite bites or something else. This hostel could be great if they improve the facility a little bit and clean their blankets better. Stayed May 2016, traveled with friends

8/10 Good

Woody, Epping, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place & next to a good Italian trattoria
This Hostel is a real gem. Staff speaks English and is manned 24 hrs a day. The hostel is like a home with internal courtyards and full of atmosphere. It is next to a fantastic Italian trattoria which happen to be a new business opened 2 weeks ago. It is run by brother and sister team. The brother bakes and makes fresh pasta daily and the sister cooks. Quite a team. Fornellino trattoria is a real winner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feel like royalty
This place was beautiful and artistic.You step bacon time with enormous ceilings and grand doors & windows. It is more of a boutique place, you will not feel like you are in the holiday inn! The staff was helpful and courteous, they even changed out our TV because the reception was poor on the channel we wanted! the place is located just a 3 min walk from the "hub" of entertainment-enjoy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, unique hotel with picturesque courtyards and walkways. Staff is friendly and helpful. Loved it. A little chilly at night in July.

10/10 Excellent

alba, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting
Enchanting hotel... Feels like a different time. Must stay.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immersi in un’altra epoca
Struttura bellissima ricavata in una antica abitazione, camere originali dove si respira l’autenticità di Arequipa. Il personale è gentilissimo sempre disponibile. Colazione più che buona.
Stayed 2 nights in Mar 2023

8/10 Good

monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo limpio. Muy buen desayuno.
Stayed 2 nights in Nov 2022
Response from Lidia - Recepción on 12 Nov,2022
Estimada Mónica, Muchas gracias por compartir con nosotros su experiencia en el Hostal la Casa de Melgar . Sus comentarios son muy importantes para nosotros ya que nos ayudan a mejorar en cada oportunidad. Será un placer volverla atender nuevamente .Atentamente,Hostal la Casa de Melgar

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait, rapport qualité/prix au top! Le lieu est vraiment plein de charme. Évitez de prendre une chambre côté rue car très bruyant avec les voitures. La chambre était pas toute neuve (carreau cassé et robinet de douche qui commence à vieillir) Mais nous le recommandons. De plus le personnel était vraiment adorable.
Stayed 2 nights in Jun 2022
Response from Lidia on 17 Jun,2022
Muchas gracias por su estadía y sus comentarios mejoraremos nuestras habitaciones

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Très belle hôtel à l'image d'Arequipa. Les chambres du fond sont magnifiques avec un très grands. Des fleurs et beaucoup de charme. Personnels au petits soin.
Stayed 2 nights in Apr 2022
Response from Lidia on 14 May,2022
Merci Beaucoup Pour Votre Visite

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

SHERIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jun 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Raffaele

Liked: Cleanliness, property conditions & facilities
Bien pero no aceptan tarjetas.
Hotel rústico, con un bonito jardín, quizás un poco caro por los servicios que ofrece. Hay un restaurante italiano muy correcto. Nota negativa: no aceptan pagos con tarjetas.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Rosa, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
In general very pleasant stay. Beds not always comfortable, room a bit cold at nights.
Stayed 4 nights in Nov 2018

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme à deux pas du centre historique
Hôtel très bien situé, à quelques minutes à pieds du centre historique. Nous sommes arrivés tôt le matin après un trajet de nuit et le personnel a été très accommodant, notre chambre était prête au moment où nous sommes arrivés (sans frais supplémentaire). Nous étions dans une chambre à l'étage avec vue sur un des volcans. La chambre était spacieuse et propre. L'eau était chaude et le lit était de bonne qualité. Il n'y a pas de chauffage la nuit, bien que les températures descendent assez bas, mais deux couvertures en laine et un gros duvet ont fait largement l'affaire (on a même eu trop chaud !). L'hôtel en lui-même a beaucoup de charme et ses jardins sont magnifiques. Aucun bruit ne filtrait des rues avoisinantes. Le petit déjeuner consiste en un buffet très complet. C'est probablement l'un des meilleurs que nous ayons eu au cours de nos vacances. Le personnel ne parle pas anglais.
Stayed 2 nights in Sep 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena!
Stayed 1 night in Jun 2018

8/10 Good

Michel, Bordeaux

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage de n'être rsté que deux nuits et un jour à
Hôtel de charme dans un maison ancienne très typée coloniale espagnole. Patios magnifiques et vieilles pierres.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio!
Excelente
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour a Arequipa
Ce fut merveilleux. Un havre de paix. Les chants des oiseaux, remplacent les claxons des voitures. Façon de communiquer à la péruvienne. Bon petit déjeuner, bien complet. Les alentours, dans le quartier ancien de la ville. Très proche du centre, très calme et avec toutes les commodités à proximité. Accueil tres àgrèable, convivial et serviable. Super bien
Stayed 1 night in Sep 2017
Les agradecemos mucho su preferencia y los esperamos en todo momento. Hostal la Casa de Melgar

10/10 Excellent

Bernard, Lyon France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hotel sympa!
Agréable petit hôtel pas très loin du centre. Jolie petite chambre et bel endroit pour le petit déjeuner.
Stayed 2 nights in Aug 2017

10/10 Excellent

CHRISTIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção em Arequipa
A localização é excelente, muito próximo do centro histórico! As acomodações são amplas e charmosas, nos sentimos em uma casa bem aconchegante. Os pontos não tão positivos: café da manhã poderia ter mais opções, e o quarto onde ficamos possuía uma especie de claraboia, deixando a luz entrar num horário bastante cedo... Mas existem outros quartos onde não há esse problema.
Stayed 1 night in Jul 2017

8/10 Good

Joel

Hôtel bien placé
Hôtel très bien situé. Très bon accueil du personnel. Peut-être plus une résidence de vacances que de l'hôtellerie pure...mais tout à proximité. ...prévoyez du cash car pas de paiement par CB.!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Zuriñe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto
Hotel precioso, con encanto. Merece la pena 100%recomendable. Los jugos del desayuno riquisimos. La atencion podria mejorar pero da igual porque en cuanto entras alli te sientes bien, es super agradable el lugar

8/10 Good

Tung Chuan

Liked: Staff & service, property conditions & facilities, room comfort
very nice view and environment
the hostel is very beautiful and full of flower. we had a romantic breakfast at the lovely garden.

10/10 Excellent

caroline, montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charme assuré
Cet hôtel est vraiment super bien et tout près des rues principales et points d'intérêts. Charme assuré par sa construction et décoration. Personnel tres attentif. Tres bin petit déjeuner, inclus. Seul petit problème à ete avec la chasse d'eau, rien de trop grave.

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enorme encanto
Una delicia estar en el hotel. Deberían mejorar el desayuno, muy pequeño para tanta gente y la gente q se ocupa parecía estar siempre agobiada. Por lo demás perfecto