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Reviews of Hotel Sorella Luna

3 out of 5
Hotel Sorella Luna
Via Frate Elia 3/5, Assisi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 204 reviews" "
Rating 8 - Good. 46 out of 204 reviews" "
Rating 6 - Okay. 6 out of 204 reviews" "
Rating 4 - Poor. 3 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

antonio

Liked: Cleanliness, staff & service
Great staff, wonderful facility and amazing location. Still, my bed was a couch bed. I slept ok, but i expected to have a real bed
Stayed 1 night in Mar 2024

8/10 Good

Terence

Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Mar 2024

10/10 Excellent

Glennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The breakfast was fresh and generous . Great coffee too. We had a lovely view down the valley .
Stayed 3 nights in Mar 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. A few steps away from the church of St. Francis and close to shopping, food. My next stay will be here!
Stayed 1 night in Feb 2024

10/10 Excellent

Ali

Stayed 2 nights in Feb 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Kari

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Deanna

The architecture was so unique!
Stayed 2 nights in Oct 2023

10/10 Excellent

JAYNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
I loved this hotel! Great location and nice (but small) room. Breakfast was fantastic and they have a little terrace to relax on.
Stayed 5 nights in Oct 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
This was a lovely hotel. Nice spaceous room and breakfast was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful location. Great boutique hotel. When I return to Assisi this is where I am staying ! Don’t pass this one up !

10/10 Excellent

Debbie

Travelled with partner
Liked: Amenities
The property is beautiful, the staff very nice and helpful, breakfast was good.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Well Maintained.
Stayed 1 night in Sep 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it 😍
It’s was amazing , this is my second time staying in this hotel, was very good, location it’s perfect, breakfast, very clean, I really like it !
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary J

Stayed 3 nights in Sep 2023

10/10 Excellent

Ana

Stayed 1 night in Jul 2023

6/10 Okay

Earl

Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was excellent! They were amazing! Everything has just been renovated and the entire hotel is beautiful, breakfast is good, and the staff was so accommodating. It is so close to the church of St. Francis. I highly recommend!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and service. Highly recommended
Stayed 2 nights in Jun 2023

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fishing area at the canal. Plenty of restaurants.
Stayed 3 nights in Jun 2023

10/10 Excellent

Guillermo Alejandro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent staff property ambiance location all excellent !
Stayed 2 nights in Jun 2023

10/10 Excellent

Patricia, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Denisse at front desk was amazing! The hotel is so quiet and beautiful, spent a wonderful night there. it is also so close to the San Francis Basilica
Stayed 1 night in Jun 2023

10/10 Excellent

fabian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome. Cozy hotel Best location Frindly staff
Stayed 1 night in Jun 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service and location
Hotel Sorella Luna is a beautiful small hotel located a block away from St. Francis Basilica. Our room was small but lovely and the modern bathroom was comfortable. There is a very nice lobby with comfortable leather sofas and a front desk. Staff was friendly and helpful, reserved a taxi to the train station. Breakfast buffet was ample and the breakfast room is large with indoor and outdoor tables. We definitely recommend this hotel.
Stayed 1 night in May 2023

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Location is excellent just a block away from St Francis Basilica. Breakfast was very good! Clean and modern design of room and bathroom. We loved our stay here!
Stayed 1 night in Apr 2023

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi did not work. Clean and comfortable. Nice breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Stayed 3 nights in Mar 2023

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful. Breakfast buffet was excellent. we would have stayed another night but the hotel was fully booked
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked most everything about the property except one item. The towel rack heater was on constantly at a high temperature which heated up our room and the air conditioning did not work, so our room was a little too warm most of the time.
Stayed 3 nights in Nov 2022

8/10 Good

Ramon, Chino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good little hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just steps from the Basilica of St. Francis. Friendly and helpful staff. Breakfast was great. Would visit again.
Stayed 3 nights in Oct 2022
Response from Stefano on 9 Oct,2022
Good morning,we are happy to have met your expectations.We hope to welcome you again as our guestcordially Stefano

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness
Suite was not impressive. Breakfast was limited.
Stayed 1 night in Sep 2022
Response from Michele on 3 Oct,2022
Thanks for your comment

10/10 Excellent

Holli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room.was fantastic. Mynonly complaint was that to enter our room we needed tongonoutside go up a 2 sets of steps. My mom struggled with the room.
Stayed 1 night in Sep 2022
Response from Stefano on 24 Sept,2022
Thank you sorry for the stepsbest regardsStefano

8/10 Good

Viatcheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to Basilica and the bus stop. Some nice shops are nearby. You need to walk 10-15 min to find good restaurants. The area is very safe. The double room is not very spacious, bathroom is adequate, air conditioner was very weak but quiet. Staff is friendly and responsive.
Stayed 4 nights in Sep 2022
Response from Stefano on 24 Sept,2022
Thank you for your review,we hope to have satisfied your needsBest regardsStefano

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Parking was €15 but very easy. Highly recommended.
Stayed 1 night in Sep 2022
Response from Michele on 2 Oct,2022
thanks for you comment,sincerely

8/10 Good

Michele, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to the St Francis of Assisi Basilica. Like almost all of Assisi there is climbing involved. The bedroom was smug/tight. Breakfast was okay. Staff was very friendly.
Stayed 1 night in Jul 2022

8/10 Good

Michele, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Carolina

Stayed 1 night in Jun 2022

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, charming hotel
This hotel oozes charm. It is very convenient to the San Francisco Basilica. Be aware that there are lots of stairs in this hotel, up to the front desk, up to the rooms as well as to the breakfast area. I was traveling alone so booked a small single room. Although small, it was bright, clean, modern and quite comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Cristina

Stayed 1 night in May 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful very accommodating The entire stay was great JL
Stayed 2 nights in Jan 2022

10/10 Excellent

Giovanni, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is an amazing location just few steps from the Basilica
Stayed 2 nights in Dec 2021
Response from Michele on 10 Jan,2022
Thanks for your comment, yours sincerely

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Hotel Sorella Luna was a lovely stay. My room had all the necessary amenities, a tasty breakfast, and helpful staff. The hotel is very close to Basilica of Saint Francis, and, other than hills, close to everything else in the historical center. I would stay here again.
Stayed 1 night in Nov 2021
Response from Michele on 10 Dec,2021
Thanks for your comment , yours sincerely

10/10 Excellent

Ana, Santa Tecla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel just steps from the Basilica. I was here 5 years ago and liked it so much i came back. Comfortable room with nice views out the window.
Stayed 1 night in Oct 2021
Response from Michele on 10 Dec,2021
Thanks for your comment , yours sincerely

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the first day, I love the place, !! I was late because I lost a train, they call me asking if I’m ok, the hotel is very clean, breakfast very good and the staff are lovely, I recommend this hotel to everyone, you will love it.
Stayed 4 nights in Oct 2021
Response from Michele on 10 Dec,2021
Thanks for your comment , yours sincerely