We did not get help with our luggage for the many stairs and levels that we had to go through to get to the elevator. Some of our group got help and some did not.
The beautiful new lobby that would be much more convenient for the guess is not in use in the guest have to drag their bags along distance over several levels and different kinds of flooring it was very inconvenient and difficult.
The shower curtain fell off of my shower, it should have been fixed. The beds were very hard and the mattresses were of low quality. Overall the condition of a Greek hotel 30 years ago that has not been updated or upgraded, even though we were put into the new section.
I chose the location because it was right near the archaeological site and we could walk.