Beach

Reviews of Maison de Rose

4 out of 5
Maison de Rose
18 Kitewaho Road, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 64 reviews" "
Rating 8 - Good. 11 out of 64 reviews" "
Rating 6 - Okay. 7 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jax

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable and ideal for little families. Home away from home.
Stayed 1 night in Apr 2024
Response from Robert on 26 Apr,2024
Thank you for your encouraging feedback. It was a pleasure hosting you.

2/10 Terrible

Manatu jamie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Robert on 4 Feb,2024
We do not recognise the name of this person who reviewed our property and wonder if you have mixed us up with another property you recently stayed at.

10/10 Excellent

Kohi

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, warm, clean, affordable, and a very pleasant owner
Stayed 1 night in Aug 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing. Will definitely be back.
Stayed 1 night in Aug 2023
Response from Robert on 27 Aug,2023
Thank you for your feedback. We look forward to hosting you again in the future.Warm RegardsRobert

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Alexx

Business traveller
Liked: Cleanliness
Disliked: Staff & service
When arriving at the property the owner immediately came out with a set of rules, hardly one foot in the door. Very intrusive.
Response from Robert on 23 Jul,2023
Thank you for your feedback. We are rather baffled by your comment. It would help if you could have been more specific. We always advise guests to refer to the information book provided in the apartment regarding housekeeping guidelines and information etc.

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful prime 2-bedroom well-furnished, clean, secure, roomy and comfortable apartment with great amenities. Great value. Away from the crowd. Private. The on-site owner/caretaker Robert excelled in providing for our needs and privacy. Located away from Auckland city and its congestion, but with easy free-way access. As a first time "left side of road" driver from S. California, I was more comfortable getting around in our rental car during our outings. Plenty of food resources within short km/mi. Thank you, Robert! Your guests from CA, Rick and sons.
Stayed 6 nights in Jun 2023
Response from Robert on 14 Jul,2023
Thank you for your positive and encouraging feedback. It was indeed a pleasure hosting you all.Best RegardsRobert

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot. Cheers Robert
Stayed 2 nights in May 2023

6/10 Okay

Vicki

Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this accommodation. We needed a place for one night and I could've stayed more. The bed was comfortable and it had everything there for a home away from home. The pull out bed isn't the most comfortable bed but those things never are. Would stay there again.
Response from Robert on 18 Apr,2023
Thank you for positive feedback. We are pleased you enjoyed your stay.Warm RegardsRobert

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert was wonderful! We were there during the monster rains and he took such good care of us!
Stayed 4 nights in Jan 2023

10/10 Excellent

Francis

Stayed 1 night in Jan 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and it was very clean and tidy with a spacious kitchen and lounge with great sized bedrooms and an awesome view over the bush. Great friendly host the was very helpful.
Stayed 2 nights in Oct 2022
Response from Robert on 3 Dec,2022
Thank you for your positive feedback regarding your stay at 'Maison de Rose'. It was a pleasure hosting you. Sorry for the late response as we have just returned from overseas.Warm RegardsRobert'Maison de Rose'

6/10 Okay

ALICIA

Stayed 2 nights in Sep 2022

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious place. You guys thought of everything. Only suggestion would be to change to door on the spare room as it is transparent glass.
Stayed 1 night in Sep 2022
Response from Robert on 26 Sept,2022
Thank you for choosing to stay at Maison de Rose. It was a pleasure hosting you and thank you for your positive review.

4/10 Poor

Matthew, Auckland

Stayed 1 night in Aug 2022

10/10 Excellent

Lewin

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay-especially with two children. The unit was clean and tidy with an amazing VIEW!! The unit had a heat pump which was great as it was winter time when we stayed. There were plenty of blankets and pillows as well which was great. Robert was an amazing host!! He was very kind and friendly. He checked in on us during our stay to make sure we were okay and left us to it. He also took care of our left over food from our stay which was great as we were flying out and had no idea what to do with it. So not having to worry about that was one less stress for us. Thank you Robert for making our stay such an enjoyable experience!! We are definitely coming back to stay in the future. We would definitely recommend this place to stay to others!!
Stayed 6 nights in Jul 2021
Response from Robert on 28 Jul,2021
Thank you for your very encouraging and positive review. It was indeed a pleasure to host you all and we look forward to seeing you all again one day. Warm Regards from Robert.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely quiet accomodation with the host being really friendly and helpful. If you want peace and amazing views this is the place. Certainly be back.
Stayed 2 nights in Apr 2021
Response from Robert on 12 Apr,2021
It was a pleasure hosting you and thank you again for your positive feedback! Warm Regards Robert

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Neil, Coromandel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bush views, nice and quiet,very calming and relaxing,pity we stayed only 1 night
Stayed 1 night in Nov 2020
Response from Robert on 25 Nov,2020
Thank you for your positive review. It was a pleasure hosting you.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Sandra, Hastings

Travelled with family
Liked: Cleanliness, amenities
Loved the location and scenery. Wished we could have stayed longer.
Stayed 1 night in Jul 2020
Response from Robert on 8 Jul,2020
Thank you for your positive feedback. Hope to see you again one day. Warm Regards Robert

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy, relaxing and a wonderful surprise as to where it is located.
Stayed 3 nights in Sep 2019
Response from Robert on 18 Sept,2019
Thank you for choosing to stay at 'Maison de Rose' and for your encouraging feedback. It was a pleasure to host you and hopefully will see you again in the not-to-distant future. Warm Regards Robert

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the calm surroundings, and beautiful nature views. The unit was very spacious. We felt welcome. We didn't like that the toilet wasn't private/ separate from the rest of bathroom and laundry, but we managed being family. We also found the drinking glasses not sparkling clean (it needed a wash in the dishwasher) and the cupboard where the crockery and glasses are kept was a little dusty
Stayed 3 nights in Sep 2019
Response from Robert on 18 Sept,2019
Thank you for your positive feedback and apologies for the issue with the glasses etc - an oversight, so sorry! Obviously the previous guests had not put them through the dishwasher as advised so it will pay us to always check this. So pleased you enjoyed your time in Auckland. Warm Regards Robert

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, full kitchen, comfortable bed. Very happy with the accommodation and the hosts communication and availability.
Stayed 4 nights in Aug 2019
Response from Robert on 31 Aug,2019
Thank you for your positive review. It was a pleasure hosting you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room beautiful view friendly and accomodating host
Stayed 1 night in Jun 2019
Response from Robert on 15 Jul,2019
Thank you for your positive feedback. Hope we can be of service to you again in the future. Regards Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Equestrian was superb. Robert, the owner, was kindness himself and the location, high up in the hills, is fantastic. .
Stayed 3 nights in Mar 2019
Response from Robert on 29 Mar,2019
Thank you. It was a pleasure hosting you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Robert on 2 May,2019
Thank you for your positive and encouraging review. Warm Regards Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed. Loved the pool!
Stayed 1 night in Feb 2019
Response from Robert on 1 Mar,2019
Thank you for your positive feedback. So pleased you enjoyed your stay and made use of the pool. Best Regards Robert

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many hotels over the years and this tops it all. Facility was wonderful. Clean, Luxurious, Comfortable, Well stocked with amenities. Staff was friendly, kind and helpful, I would return to New Zealand just to stay here again.
Stayed 1 night in Feb 2019
Response from Robert on 20 Feb,2019
Thank you for your positive feedback. It's great to know that we are appreciated for the effort we put in to our product. We hope to see you again soon. Warm Regards Robert

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Unfortunately disappointing for the money spent. Looked reasonable upon arrival, however after spending some time in the room discovered it wasn’t very clean, hairs on bedside tables and sheets, very dirty under the couch (discovered when I accidentally dropped my phone in the pull out bed) and dead ants all around the bedroom floor.
Stayed 1 night in Feb 2019
Response from Robert on 14 Feb,2019
Thank you for your feedback. We did acknowledge the lint and hair on the pullout bed bottom sheet which we explained was probably due to being dried in a commercial dryer, thereby collecting lint etc from other fabrics. Thank you again for bringing this to our attention. We expressed our sincere apologies and we were somewhat embarrassed to say the least. As already advised, we have contacted the company which services our linen. Please rest assured that the sheets were fresh and clean! We would never reuse soiled sheets!! We recently had a problem with ants owing to the hot dry weather of late and advise that the apartment has been sprayed regularly to address the issue. We apologize for the ants ostensibly dying during your stay. We discovered several dead ants near the bedroom window ledge after you checked out. The bottle of wine we gave to you was a token expressing our apologies for any inconvenience caused and we so wish that you had brought the other issues you have chosen to raise(be they somewhat exaggerated!} to our attention while you were here. The apartment was professionally cleaned a week ago as well as in between guests arriving since then. With all due respect, it would be difficult to detect the presence of ants on the dark grey carpet throughout the apartment. Nonetheless, the carpet is vacuumed on a daily basis. Admittedly, the apartment was a tight squeeze for 4 of you. It is usually for a maximum of three guests. We regret that your stay was not to your satisfaction. We did our best and felt that we had addressed your concerns while you were here. Warm Regards Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and peaceful oasis in the hills, with all the necessary amenities for a relaxing getaway. The unit is well set up for a couple, and the bed extremely comfortable.
Stayed 1 night in Feb 2019
Response from Robert on 5 Feb,2019
Thank you for your positive feedback. So delighted that you found your stay comfortable and enjoyable.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so romantic and really cool. Can go to nearby bush walk and beaches
Stayed 1 night in Jan 2019
Response from Robert on 27 Jan,2019
Thank you for staying at 'Maison de Rose'. We are delighted you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location if staying out west, off Swanson end of Scenic Drive, quiet, private, the two bedroom apartment is massive. good outside patio,nice outlook, and a cool pool. nice touches with the prints and art work on the walls.
Stayed 2 nights in Jan 2019
Response from Robert on 22 Jan,2019
Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Outstanding presentation . Impressed with the hospitality from the owner.
Stayed 1 night in Jan 2019
Response from Robert on 22 Jan,2019
Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the quiet stays with hospitality. Very good spacious rooms with washing machine.
Stayed 2 nights in Jan 2019
Response from Robert on 22 Jan,2019
Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

8/10 Good

Ana, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, perfect for a quiet getaway. The room was very spacious and had a beautiful view of the forest.
Stayed 1 night in Nov 2018
Response from Robert on 15 Nov,2018
We are pleased you enjoyed staying in the apartment . Thank you once again for your positive feedback. Warm Regards Robert

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great One night stay, could of stayed longer!
Great place to stay, well located to bethalls beach and piha beach. All the facilities you could need for self catering. Clean and comfortable. Robert the host is welcoming and has lots of knowledge and advice to explore the area.
Stayed 1 night in Nov 2018
Response from Robert on 10 Nov,2018
Thank you for your encouraging feedback. It was a pleasure to host you. Enjoy the rest of your time in New Zealand.

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Robert is the perfect host. Well laid out apartment wth an excellent kitchen but it could do with a door between the bedroom and lounge. Also needs a good spring clean.
Stayed 5 nights in May 2018
Response from Robert on 11 Jun,2018
Thank you for your feedback. We have noted your comments about 'spring clean' and advise that the apartment is constantly cleaned to a high standard but thank you for drawing our attention to the dust inside the pantry. Regretfully, this has been an oversight. We are pleased you enjoyed your stay and look forward to hosting you again later in the year. Thank you for making yet another reservation. Warm Regards Robert

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great nights stay. Was as advertised.
Stayed 1 night in Mar 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing place in a very quiet area and lovely views from the Patio. Host Robert was really friendly and helpful. The pool was an added bonus
Stayed 3 nights in Jan 2018
Response from Robert on 19 Feb,2018
Thanks for your positive feedback. It was indeed a pleasure hosting you and my family are looking forward to meeting you on your return to the UK. Warmest Regards Robert

10/10 Excellent

Lizette, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable stay
Stunning location, friendly & helpful host & comfortable and roomy space. Only 25mins from Karakare beach - a must see!! 30mins to Auckland city.
Stayed 2 nights in Dec 2017
Response from Robert on 19 Feb,2018
Thanks for your p;ositive feedback. It was a pleasure hosting you. Warm Regards Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
We stayed at Mason De Rose on our first night in New Zealand and we had the best experience. The room was comfy and clean and even had a washing machine! The view was amazing and Robert (property owner) gave us great advice to visit the Ganet Colony at Muriwai Beach which was just breath taking. We highly recommend this property and will definitely visit again.
Stayed 1 night in Dec 2017
Response from Robert on 13 Jan,2018
Thank you for your positive feedback. No name is mentioned so I am uncertain who has written the review but thank you anyway and I am pleased you enjoyed visiting the Gannet Colony. Warm Regards Robert

10/10 Excellent

Katrina , new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little place. Loved how quiet and pleasant it was. Was nice and close to Bethalls beach for us and handy to plenty of places to eat and shop.
Stayed 1 night in Dec 2017
Response from Robert on 12 Dec,2017
Thanks for staying with us and your positive feedback. Warm Regards Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and a great host!
Lovely accommodation nor far from Auckland but feels like a lofty escape. The host was very helpful; he listened to our interests and gave us great advise. We are into hiking and nature walks and his suggested walks, which we had not heard of on our own, were wonderful!
Stayed 2 nights in Nov 2017
Response from Robert on 12 Dec,2017
Thanks for staying with us and your positive feedback. Warm Regards Robert

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Only down side was no sky!! In this modern age a two bedroom unit could have done with one ensuite
Stayed 2 nights in Oct 2017

6/10 Okay

Angelene

Liked: Staff & service, room comfort
Disliked: Cleanliness
Waitakeris is a véry special place to visit.
We had a nice stay except there was a smell the whole time we were there..been damp musty. It was not very clean especially mold around the windows. The views were nice a bit over grown.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet well appointed break away location
Was a great place to stay - easy to find and out of the rush of Auckland traffic

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for individuals or families
The owner was fantastic and very helpful, pointing out local places of interest and restaurants in the area.