Australia - New Zealand and the South Pacific Holidays

Location is prefect, I was only staying there for 1 night. Price is reasonable as it is during Easter holiday. Staff is very friendly, especially Pear and Argelie. I would recommend this hotel.

Please provide a way to make coffee in the room. Not instant coffee

Wonderful position close to trains and shopping.

Wonderful staff and great location right next to the train station (when exiting airlink train, head towards York then exit Clarence). The rooftop was great with Nespresso coffee and sparkling/still water. I appreciated the 24 hours gym especially being jet lagged and up at 3 am. They allowed us to check in early and gave excellent tips for what to do for the day! Our luggage was already in the room by the time we entered. The place was just as pictured!

The experience was very average. The only thing that bothered me was that they charged a $200 AUD security deposit to my card without notifying me in advance. It's okay to do this, but they should consult first. Also, they came to my room for inspections on two consecutive days to check the bed and bathroom. If they are going to do this, they could accomplish it in one visit. Since I was with my partner, they would knock on the door and open it immediately, not even giving us time to open it ourselves, so our privacy was not respected. I understand the need for these inspections, but please wait for the door to be opened as we could have been in an embarrassing situation. Additionally, I must say the quality of the mattresses is terrible; I could feel every spring and did not have a good rest. On the positive side, the location and cleanliness were good.