In-room safe, desk, iron/ironing board, rollaway beds
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Reviews of O Hotel

3 out of 5
O Hotel
No. 52 San Sebastian Street, Bacolod, Negros Occidental

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Salvacion

Stayed 1 night in Mar 2024

6/10 Okay

George

Stayed 3 nights in Jan 2024

8/10 Good

April Louise

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

ROSEMARIE

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
with cockroach, blankets with hole, dirty white colored towels, moving bed
Stayed 1 night in Nov 2023

2/10 Terrible

Millie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here July 10/23. Prior to booking, I checked accessibility as my mom has limited mobility and requires a walker. Upon arrival, elevator was not in service and had not been for a while. This info should’ve been changed on the site. They did change our room from 3rd floor to 2nd, which still posed difficulty for my mom, but I did appreciate it. The rooms are old, bathroom has mold, A/C was noisy, and Wi-Fi was nonexistent (apparently, that was down as well), dirty floors, some garbage left by previous occupants, curtains were filthy, windows were smeared, walls are dirty & thin. I don’t expect much, just a clean simple room. The price was above average for this city. Although the staff was good, I would not recommend staying here if any of the above is a concern for you when staying in a hotel.
Stayed 1 night in Jul 2023

8/10 Good

Sheila

Travelled with family
Limited toiletries
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 👍
Stayed 4 nights in Apr 2023

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in downtown part of the city. Not far from shopping malls and the Ceres Bus Terminal. The restaurant’s food was good. Staff are excellent. Room is okay, nothing posh but it’s clean. It’s right for the price we paid per night.
Stayed 1 night in Mar 2023

10/10 Excellent

VinSai

Stayed 2 nights in Jan 2023

8/10 Good

Maria Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great in-house dining options, very near Virgie's and downtown, great staff. Would definitely stay again.

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2022

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shops
Stayed 2 nights in Dec 2022

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nov 2022 vacation
People friendly atmosphere, awesome hotel staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jodico

Stayed 1 night in Oct 2022

4/10 Poor

Scott J

Travelled with family
Liked: Cleanliness, room comfort
Can't recommend
Wifi didn't work in the first room we were in so they moved us to another room where the wifi also didn't work. The TV wasn't working either. They put us on the third floor and the elevator wasn't working. Onsite parking was nice and the room was old but ok. Good location close to shopping and restaurants.
Stayed 1 night in Jan 2021

10/10 Excellent

Hutcheon, Manila

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and amenities. Customer Service has been exceptional, and easily matches the many 5 star hotels I have stayed in.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, but there is a difference in the level of customer service and friendliness between the day and afternoon/evening staff
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Hazel Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Ohotel.bcd on 18 Jul,2019
Hello Mam Hazel! Thank you for leaving a review! Thank you for staying with us. We hope to see you again soon :)

8/10 Good

Tin, Quezon City

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious. Staff is attentive.
Stayed 1 night in May 2019

10/10 Excellent

Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Front desk people were very accommodating. Room service may need to improve their cleanliness standards as they seem to rush making a room.
Stayed 23 nights in Dec 2018

8/10 Good

Verified traveller

satisfiedcustomer
The staff were friendly and accommodating, the room is clean and smells fresh. the location is great as it is near commercial establishments and very accessible. It will be a more satisfying stay next time if they can have a bidet in the toilet.
Stayed 2 nights in Aug 2018

8/10 Good

TISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating. They allowed my husband to do early check-in. They also let us leave our luggage even if we already checked-out. Accesible to public transpo.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

HyungSuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이 동네에선 가성비 좋은 호텔이에요 1층 식당도 괜찮더라구요
Stayed 1 night in Sep 2023

8/10 Good

Ole Ingvald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service and good food. The rooms are ok.
Stayed 2 nights in Jan 2020