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Reviews of Riverside Residence by Gina Suite

2.5 out of 5
Riverside Residence by Gina Suite
Spg 5, Jalan Gadong, Lot No: 13318, Kg Pengkalan Gadong, Bandar Seri Begawan

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Noraini

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Need to upgrade the amenities.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Sabrinayong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the place that I want to go. Parking excellent n the room is good.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spacious apartment with carpark and pool. The only negative side is that the towel provided were dirty.
Stayed 4 nights in May 2018

8/10 Good

Sally, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Apartment and Welcoming Staff
I really enjoyed my stay at Riverside Residence. I felt that the apartment was good value for money as it had plenty of space and was well located. The staff were very helpful and friendly and I was able to organise car hire through them.
Stayed 8 nights in Oct 2017

6/10 Okay

Jay, Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok, with some disappointments
Booked 2x Twin Bed rooms. Upon arrival, was told only 2x Queen Bed rooms available. I insisted on having at least 1 room with Twin Beds, and the receptionist gave in reluctantly. I was lucky I bought a Tourist SIM from Progresif at the airport. The WIFI at the residence is useless. A famous breakfast place - Chop Jing Chew - is only a stone's throw away. The suite is spacious but furnishings are of low quality. Bring your own toothbrush and toothpaste.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the property itself. It was more of an apartment complex than a hotel. Unfortunately TV service had a total of 5 channels, only 1 English speaking channel and another subtitled in English. WiFi service was on and off, and not very fast. Rooftop pool was lovely, and it was so convenient to have a kitchenette and personal washer/dryer for our use. Overall a great place for a night or two but wouldn't recommend it for a family with small children. A good value for the money.

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service
Very disappointed in our stay
We were very disappointed in our stay. We actually checked out after 3 nights even though we paid to stay 7 nights. First of all, there was a frypan lid but no frypan, no cups or cutlery, no detergent, or scourer. When we asked for these things, we were given a blank look like we were asking for something unusual. On the website it says housekeeping daily which didn't happen, and also free bottled water which we asked about but were told that there wasn't any. It is called Riverside Residence, but the units are not looking out to the river, but instead to an industrial area. The shower looked impressive, but had no pressure. The only good thing I can think of is the internet worked alright. I would not recommend for overseas travellers as what is on the website and what you get are two different things.

10/10 Excellent

ian, Benalla Vic. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
We are happy to say we enjoyed our stay. The owner and staff were very helpful and friendly.The rooms were comfortable and with air conditioning in each bedroom{and Living Room} We have stayed here on 2 occasions ,one does not return if not happy with rooms. We also found a small supermarket and 2 good eateries within 2-3 mins walk from our suites.Prices were quiet affordable,again staff at these outlets were friendly and helpful.We managed to get a good taxi driver thru the apartment owners,he was very helpful and prompt. .Cost of taxi from airport to apartments about 30 Brunei Dollars.

8/10 Good

Hwee BU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family
- The 2-bedroom apartment is big enough for 5 of us. - Surrounded with good restaurants

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

phuong, melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Information desk could have maps and tour advice
Ok for new hotel ,could use bus for pickup,aircon works well ,nice pool for a swim ,food is around a 3 minute work ,quite location .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A value-for-money deal
Perfect for a family get-away

8/10 Good

sunny, KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALUABLE RESIDENCE

10/10 Excellent

Michal, Pruszków

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny hotel. Apartament duży i czysty, klima chłodzi momentalnie. Basen czysty. Spory parking. Jedyny minus to otoczenie, w najbliższej okolicy nie ma nic ciekawego, trzeba podjechać taksówką albo autobusem do atrakcji.

6/10 Okay

Jimmy, 東京

Liked: Cleanliness
車があれば手頃な値段の滞在型ホテル。
空港から近いが、移動には車が必要。 滞在には十分な設備で、値段も手頃。 ショッピングモールには、歩けなくはないが、車がベター。 新しく開業したらしく、タクシーも知らなかった。場所もわかりにくい。