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Dated hotel which could still be a gem if renovated. Service was impecable. Breakfast had enormous choices of Indonesian breakfast. Location somewhat run down. But taking taxi in and out solved that issue.
Hotel was conveniently located. Easily accessible to nearby malls and street shops. Quite a facilities provided however hotel room cleanliness can still be improved.
Verified traveller
Stayed 3 nights in Dec 2018
8/10 Good
Amran
26 Dec,2018
Liked: Staff & service
A good but very affordable hotel.
Very helpful service staff, and efficient room cleaning staff. Good and delicious variety of dishes for breakfast. Hotel need to better improve its facilities such as the hotel wifi and room air-condition system.
Amran
Stayed 5 nights in Dec 2018
8/10 Good
tun kamaruddin
3 Dec,2018
Liked: Staff & service, room comfort
Good stay!
This is my third stay. The hotel was wonderful. Excellent staff, excellent breakfast, excellent surrounding. They immidiately responded to my complaint and even 'çompensate' me on it which is a very good move to ensure my 'come back'. Room and toilet cleanliness must be improved. Lighting is also a set back, pls make the room and toilet brighter. AC is not cool enough. WIFI not good during my stay. I was told they are having some problems in WIFI systems.
overall good hotel. just a few little things not p
hotel good. tiles in bathroom did not slope toward drain . meaning a little water could pool there. security guard escorts you to your room of an evening. just standard procedure. looks inside to see if you travelling alone. and if yes you get a call at 1am asking if you want a massage
Our room was upgraded from superior room 117 to grand deluxe room 518 as there was problem with wifi coverage. Room is very spacious and bed is very comfortable. Breakfast was good. Ten minutes to Pasar Baru Trade Centre and to Alun Alun Bandung. The only con is insufficient lighting in the room.
Rostinah
Stayed 5 nights in Oct 2017
8/10 Good
tan
5 Oct,2017
Liked: Cleanliness, staff & service
the room a bit rundown. lighting not bright enough. bathroom water does not drain off well.
Hotel is centrally located in the city (and may experience heavy traffic jam at certain hours). Hotel staff is friendly and helpful. Bed is comfortable. But shower area in the toilet is dirty - we found a small cockroach.
This my 5th in this lovely hotel in Bandung.All the staff is helpful and friendly. Ms Neny is always there if I need something.She Upgrade my room without any extra charge. Breakfast is a lot and Tasty.I will be back to this hotel again and again
Excellent & Awesone service rendered by this Hotel
1)Appreciation to Asst.Hotel Mgr:Mr
DEDEH who allowed us to check in early due to my unwell condition upon arrival.
2)Kuddos to Hotel staff: Ms ALLIN who has rendered a great extra mile svc with her friendliness & similing face towards us.Offered me a 'Hot Tea with lemon & honey to release my bad 'Cough'.Upon feedback abt 'Towels Bad smells'-immediate action taken for replacement.She also offered us for a 'Free Grab Car' ride at her own cost from Hotel to Airport! What an awesome svc & sincerity in her.
3)Another Kuddos to Hotel staff:Ms WIRANTI who has also rendered a great svc to ensure we are comfortable staying there.She can remember my name & room no.too.
4)ALL HOTEL STAFFS working there are very Super friendly with their constantly non-stop sincerity greetings towards Hotel Guest!
5)It's within 10mins walking to Pasar Baru Trade Ctr for great shopping.
Verified traveller
8/10 Good
Zaleta
11 Apr,2017
Liked: Staff & service
Rooms need refurbished.....
I booked this hotel bcos I've been twice here n that time it was very good. But now the hotel really need to renovate the rooms.
Service is super good....all staff are friendly. Foods are more to local delicacies....n delicious. Overall it's fine if u just need a place to sleep. BTW, wifi wasn't strong.
Good hotel on the whole, except:
Saturday evening was disturbed by a wedding where the noise is broadcasted directly into the rooms.
Sunday morning 7am I got woke up by church services held near my room.
Sunday night had another wedding, but I decided to stay out shopping instead.
The hotel places in the middle town area, so it's easy to anywhere from there.
The room properties is bad, like's a smoking hotel room. the glass is unclean, the wardrobe door is broken.
Carpet a little dirty, buffet breakfast was so so. English Language was an issue with staff. House keeping too a while to come. Good pts are central location, beds are clean, toilet was acceptable
We stay in #169, carpet condition was so bad, burnt everywhere.
Parking lot is too small and we have to pay for parking ( should be free for guest in house)
Room was noisy, could not sleep at night. Avoid to stay room facing Zodiak Hotel (terrible soundproof).
3 years in a row and never been to other hotels in Bandung. Helpful staff. The securities automatically helped you to get a cab when you walked out of the hotel. Some can even helped to bargain if the taxi don't use meter. Recommended to travel around by Angkutan Kota. Way much cheaper. The most ex I spent was Rp.5000. Taxi the cheapest I spent was Rp.50,000. Pasar Baru is 10 mins walk. 10mins drive to the aiport (if no traffic). The streets are quite safe now compared to the previous years.
My room was a mess. The dead bolt for the front door was missing, bathroom door handle broken, had no toilet paper, no hot water, broken electricity plug.
Other than that it was fine. The bed was comfy.
Will recommend this hotel to others and choose it again when go to Bandung...reasonable price with good services...worth it..easy check-in and check-out process..short walking time to Pasar Baru for shopping..
We booked 3 rooms and found the hotel is beyond our expectation.
Masjid is within walking distance. Its great.
Breakfast spread was fantastic.
Your front desk and porter service are very friendly people.
I will definitely return for longer stay.
(My only concerns was my room water is always brown in colour, perhaps only my room as my other 2 rooms the water was o)
Room light very dim Shld Haf used brighter light bulbs.
Nd improvements on the breakfast buffet such as International buffet instead of local Indonesian delights.
Housekeeping- efficient & satisfactory.
Tulip Spa- shld haf credit card payment facilities or linked to hotel bill payment. Massage rooms nd improvements in lighting wise & sound ambience. Also to have couple rooms for couples to be in one room instead of separate rooms.
No safe deposit box available.
The room is cozy, spacious and clean. The hotel staff, especially Pak Mahmud is friendly and helpful.
5-10 minutes walk to Pasar Baru. 5 minutes walk to money changer, mosque and shopping centre. 15 minutes to Bandung train terminal. I will definitely recommend the hotel to my friends.
Friendly and helpful staff..esp Room service name Deni lend me hp charger till check out and all e staff ..from Front office, nice breakfast,easy access near to e mosque,shopping area ,Pasar Baru Centre..also to city.. tran studio n many more..
Rahman
8/10 Good
C, Rotterdam
5 Jan,2015
Liked: Staff & service, room comfort
Good downtown hotel
The hotel is situated in a typical asian downtown area. Friendly helpfull staff, spacious rooms and a good restaurant.