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Reviews of The Papandayan

4.5 out of 5
The Papandayan
Jl. Jendral Gatot Subroto No.83, Malabar, Bandung, Jawa Barat

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Mar 2023

10/10 Excellent

Hambali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!!
Beautiful hotel, nice rooms and comfy clean beds. I love this hotel and would stay here again next time. My mom loved it too, she lost her phone and one of the maintenance guy found it👍. My stay included a very nice buffett breakfast, all the foods were delicious. One thing though, this hotel has no wheelchair access to the lobby/ stairs are the only way, either you have to carry it all up by 2 people or through an employee entrance lift. Overall I would stay here again, hotel is very clean and love the rooms. Staffs are very friendly and very helpful as well👍
Stayed 2 nights in May 2022

10/10 Excellent

Pande Ketut W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for staycation with family..
Stayed 2 nights in Oct 2020

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
bfast service
Overall it was a nice hotel and stay; since I stayed over the weekend it was extremely busy, especially during bfast time, the service was lacking, not attention to details
Stayed 2 nights in Feb 2020

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Danang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their place. The way they show respect..the breakfast was very nice also
Stayed 3 nights in Sep 2019

10/10 Excellent

Yanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel... all good.
Stayed 2 nights in Sep 2019

4/10 Poor

Marivic

Liked: Cleanliness
Disliked: Room comfort
Nothing 5 star about it
Noisy room and uncomfortable bed. Room is quite small and dark. Customer service is not up to international 5 star hotel. Food is ok with limited options.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helping Staff. Wifi can be better. Wifi got disconnected over and over again in the room.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay. Place is very convenient as it’s situated near to major shopping Malls.
Stayed 4 nights in Jun 2019

10/10 Excellent

Azri, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room services and staffs are excellent. One of the best I've experienced. The drainage system of the shower however could be better.
Stayed 5 nights in Mar 2019

8/10 Good

Bong, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean

10/10 Excellent

betty, chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, love the pool
The staff at hotel is friendly and the atmosphere is so relaxing, definitely I'll be back for my next trip. The gym needs more air conditioning, the rest is ok. The locations is not bad at all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thai Keong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good ! Staffs very polite - except my trip was interrupted with a short power breakdown almost 1 hour Long ! But staffs were very appologtic on this incident and keep appologsing for the happening ! But still I will retune on my next trip to same hotel

6/10 Okay

Fadilah

10/10 Excellent

Minli, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy beds
Travelled as a group of 4 adults and 1 baby. Hotel staff provided excellent service, helping us translate between our driver who could only speak Bahasa and us who spoke English. They also recommended places for us to dine at and we went to 2 of them and were well pleased. Hotel beds are nice and comfy.

10/10 Excellent

family man, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick escape from Jakarta
It's quite convenient to travel over weekend for some hopping and sightseeing. The hotel location is good and staff is very hospital it's been a while since I visited a hotel in Asia without seeing any insects in the room. The place is perfect and relaxing.

6/10 Okay

Ali, Toronto

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice.....
Wish someone would of told us on the site that pool was under reno, one of the main reasons we chose hotel. But beautiful hotel with great service and rooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and hidden gem..
Great honeymoon stay, was amazed with the many type of food avaliabe at breakfirst. A hidden garden below the main lobby take you to another world with birds singing their way. the rainbow cake was superb from their bakery. 5 star service with friendly staff.

10/10 Excellent

jane, bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

10/10 Excellent

ssusie, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
everything about this hotel was great, staff very friendly, really comfortable bed and plenty for breakfast. highly recommend to business and holiday travellers

4/10 Poor

Pik San, KL, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money!

8/10 Good

Denis M, London

Liked: Cleanliness, property conditions & facilities
Enjoyable hotel. Service downstairs was vert attentive though there were obviously some problems about keeping the full complement of towels available in the room.

8/10 Good

denny, jakarta

Liked: Cleanliness
comfy beds
the hotel was good

8/10 Good

devnull69, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
It was very friendly and accomodating. Good stay. very clean . Good Service, Free transfer, nice pool nice location to transtudio mall

6/10 Okay

winston, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for certain Rooms
This Hotel surely has a chop on the ambassador club. It serves you on the highest level. It's really nice one. Yet not every room can access this facility. Well... Not everyone can access this world's chateau....

10/10 Excellent

Farhana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff compliments
The hotel staff are approachable, polite and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dr. Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from Factory Outlets
Nice hotel, well maintained, and clean room; breakfast is good and well presented; location is bit out of the town centre and factory outlets; there is nothing much to see in the surroundings of the hotel. But the staff are courteous and helpful, e.g. the hotel sent the IT personal to our room to fit the wifi connection even it was late in the night.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel In Bandung
We moved here after an unsatisfactory night in another hotel and were blown away by how nice it was. The included breakfast was great, the staff was fantastic and everything at the hotel was very clean. We had a great week here. The only downside is that the Papandayan didn't seem to be very close to anything in Bandung that we wanted to see. It often took an hour to get over to the neighborhoods to see friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regrets trust me, I was there.
Really enjoyed our stay in The Papandayan. Everyone had a ready smile on their faces. The services were excellent. I would not hesitate to recommend this hotel.

10/10 Excellent

jinkyung

Travelled with family
Liked: Staff & service, amenities
조식이 먹을만 했어요 키즈프로그램이 다양했는데 키즈룸은 지저분 했어요 직원분들 친절합니다 다음에 와도 이용 할것 같아요
Stayed 3 nights in Apr 2023

10/10 Excellent

JUNHO

Stayed 1 night in Mar 2020

4/10 Poor

Noor

Disliked: Staff & service
Pesan tempat tidur tidur king size, ternyata ditempatkan pada kamar yg double bed yg dijadikan satu, jadi tidur tdk nyaman. Semua service dari vallet, room boy, makanan, semuanya lama sekali.
Stayed 1 night in Mar 2020

10/10 Excellent

Chunsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 시간을 보낼수 있는 좋은 호텔 조식도 넘 좋았습니다.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines Paradies mitten in der hektischen Großstadt Bandung
Stayed 11 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een ontzettend fijn verblijf, ook het huwelijksfeest van Napy en Tiara was geweldig verzorgd .
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna was good and food all great, the pool is also excelent
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
バスルームコンセントが壊れてた。
Stayed 1 night in Feb 2019

10/10 Excellent

in cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
차분한 아침식당분위기와 보편적인 식사.침구도 양호함
Stayed 1 night in Jan 2019

10/10 Excellent

HYEONG JIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 괜찮습니다. :-)
매우 만족했습니다. 와이파이 속도도 좋았고 침구 특히 베게가 편하고 좋았습니다. 룸서비스 음식이 조금 아쉬웠으나 커피도 맛나고 좋았습니다. 서비스도 좋았고 직원분들도 모두 친절하셨습니다. 스파도 매우 좋았습니다. 다음에 반둥을 가게 되면 다시 찾을 예정입니다. :-)
Response from Ivon T Heda on 10 Apr,2018
Thank you for your review . Your review is valuable for hotel and our associates . It is a pleasure to learn that you find our room satisfying. Looking forward to welcome you back to The Papandayan .

10/10 Excellent

canmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
ツインベッドが小さい
良いホテルでしたが、ツインルームのベッドが小さく、子供と二人で寝るのがつらかったです。
Stayed 2 nights in Dec 2017
Response from Ivon T Heda on 7 Feb,2018
Dear Mrs Masayuki , Thank you for your valuable review . Bedding set for twin share room is suitable for 2 adults traveler. We would encourage guest to inform hotel should guest traveling with children . Hotel will consider to provide room which accommodates guest stay comfortable with children in room .

8/10 Good

Devy, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Kamar nyaman, bersih, breakfast sdkit mengecewakn
Kamar bersih lokasi strategis dekat dengan trans studio juga atmosphere tapi saat breakfast crowded makanan habis tidak diisi ulang dan meminta sendok lama dilayani.. Pelayan tdk bisa mnghandle saat situasi crowded, kebetulan saya menginap saat imlek..

10/10 Excellent

عزوز, الموقع غير جيد ازعاج وزحمه

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز جدا وهادي

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族でのんびりするには不向きなホテル
ツインサイズのベット２台のタイプの部屋とあったので予約したのですが、実際はシングルベット２台で、小さい子供連れで宿泊するには狭く、部屋の変更をしました。 室内は、あまり掃除が行き届いていないようでした。 チェックインの際に、ポーターに荷物と一緒に預けた本が紛失してしまうトラブルがあったのですが、ホテル側からは何の連絡もなく、こちらから問合せを何度かしましたが、特に連絡は頂けませんでした。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感にあふれるロビー，部屋内
クラブルームに泊まり，ラウンジにて朝食やアフタヌーンティー，イブニングカクテルをいただいたが大変静かで落ち着いた環境で，満足度は高かった。ひとつ難点はもう少し食事のメニューが多いといいかなと感じた。市の中心部から少し離れているので，市内の観光にはタクシー他を使うなどしなければならないが，私は個人的に友達と会っただけなのでそれほど不自由は感じなかった。次にバンドゥンに行く際はまた滞在してみたい。