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GAIA Hotel Basel - the sustainable hotel

4.0 star property
Hotel in Basel with full-service spa and free breakfast

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Lobby
1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe
View from room
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, premium bedding, free minibar, in-room safe

Superior Twin Room, 2 Single Beds

Highlights

Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, 1 Single Bed

1 bedroom, premium bedding, free minibar, in-room safe

Economy Single Room, 1 Single Bed

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

1 bedroom, premium bedding, free minibar, in-room safe

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Twin Room, 1 Bedroom

1 bedroom, premium bedding, free minibar, in-room safe

Comfort Twin Room, 1 Bedroom

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Gorgeous king Room

  • Sleeps 2
  • 1 King Bed

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

One-Bedroom Apartment

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

Gorgeous twin Room

  • Sleeps 3
  • 2 Single Beds

Smart queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart Room

1 bedroom, premium bedding, free minibar, in-room safe

Smart Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Smart twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Centralbahnstrasse 13-15, Basel, 4002

What's nearby

  • Basel Zoo - 8 min walk - 0.7 km
  • Basel Art Museum - 12 min walk - 1.1 km
  • Basler Muenster - 14 min walk - 1.2 km
  • Marktplatz - 17 min walk - 1.4 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Kaffeemacher - ‬5 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

Upscale hotel located in Sankt Alban
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a bar at GAIA Hotel Basel - the sustainable hotel. Treat yourself to a massage or reflexology at the on-site spa. In addition to a business centre and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), meeting rooms and smoke-free property
  • Tour/ticket information, a lift and concierge services
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 86 rooms include comforts, such as premium bedding and pillow menus, as well as perks, such as free stocked minibars and bathrobes.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

Frequently asked questions

Is GAIA Hotel Basel - the sustainable hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much is parking at GAIA Hotel Basel - the sustainable hotel?

Self-parking is available for CHF 23 per day.

What time is check-in at GAIA Hotel Basel - the sustainable hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at GAIA Hotel Basel - the sustainable hotel?

Checkout is at noon.

Where is GAIA Hotel Basel - the sustainable hotel located?

Located in Sankt Alban, this spa hotel is steps away from Via Gottardo and BIS Tower. Offene Kirche Elisabethen and Basel University are also within 10 minutes. Basel SBB Station is only a 2-minute walk and Basel (ZDH-Basel SBB Train Station) is 2 minutes.

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GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 517 out of 625 reviews
Rating 8 - Good. 83 out of 625 reviews
Rating 6 - Okay. 12 out of 625 reviews
Rating 4 - Poor. 5 out of 625 reviews
Rating 2 - Terrible. 8 out of 625 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-night stay was perfect. The entire staff was lovely. Our room was perfectly clean and bright. We were offered one-time half price tickets to local venues which we took advantage of. Breakfast was superb in a most beautiful dining room.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful staff. Perfect location for train station and local transportation.
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location - handy for everything. Super clean and friendly staff, lovely breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Srinivasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Zoryana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from beginning to finish, friendly and professional. Excellent breakfast and location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and fantastic breakfast Very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice quiet room close to train station
Stayed 1 night in Oct 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect near train station

Very basic, but clean and friendly, close to the train station, breakfast included.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - across the street from the train station. Exceedingly friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel to stay while in Basel. The service, rooms and breakfast were excellent. Close to the train station and trams, so it was very easy to get around. Id stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian W

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location Friendly staff, clean, wonderful breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant at the corner Alte Post the people were wonderful and the food was amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly with our many questions about the area. The location was perfect for our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay.
Stayed 1 night in Jul 2024

6/10 Okay

Sachiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room convenent location
Stayed 1 night in Nov 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience and comfort

A delightful hotel right by the railway station. The hotel is nicely furnished, spotlessly clean and serves a splendid breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Firdos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 1 min walk to Basel train station and very nice rooms, with excellent breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely hospitable and welcoming. The location was perfect for using public transportation around the city. The room was cozy and clean, and the breakfast buffet was simply superb! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Erzsebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient being across the road from the train station and very good soundproofing because I couldn't hear anything inside the room.
Stayed 2 nights in Dec 2024