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Nagoya Mansion Hotel & Residence

Photo gallery for Nagoya Mansion Hotel & Residence

Property entrance
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Nagoya Mansion Hotel & Residence

Nagoya Mansion Hotel & Residence

4.0 star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444

Explore the area

  • Popular LocationNagoya Hill Mall6 min walk
  • Popular LocationGrand Batam Mall17 min walk
  • Popular LocationBCS Mall6 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)19 min drive

Room options

About this area


In the city centre, Nagoya Mansion Hotel & Residence is in a walkable area with good shopping. Nagoya Hill Mall and BCS Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Drak Bike Park and Nongsa Beach.

What's nearby

  • Nagoya Hill Mall - 6 min walk
  • Grand Batam Mall - 17 min walk
  • BCS Mall - 6 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 11 min drive
  • Harbour Bay Ferry Terminal - 17 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive


  • Sop Ikan Tiam Huat - 7 min walk
  • Windsor Food Court - 7 min walk
  • Sederhana Padangnese Restaurant - 5 min walk
  • Myo Myo - 7 min walk
  • Vegas Cafe & Steak - 6 min walk

About this property

Nagoya Mansion Hotel & Residence

4-star family-friendly hotel in the city centre
At Nagoya Mansion Hotel & Residence, you can look forward to a corner/local shop, a terrace and a cafe. Treat yourself to a detox wrap, a sports massage or a body treatment at Puncak Alam SPA, the on-site spa. Enjoy Indonesian cuisine and al fresco dining at the two on-site restaurants. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A local area shuttle, luggage storage and a billiards/pool table
  • A lift, barbecues and a 24-hour front desk
  • Guest reviews say good things about the proximity to shopping
Room features
All 200 rooms have comforts such as fireplaces and premium bedding, in addition to thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping, desks and desk chairs


Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Bamba Restaurant
  • La Brisa Foodpark
  • Parlente Bar
  • La Brisa Juice Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli


  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Terrace


  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)


  • Fireplace in reception
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Hairdryer (on request)
  • Shower
  • Towels


  • 32-inch LCD TV
  • Premium channels

Food and drink

  • Minibar


  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board (on request)
  • Safe

Similar properties



Check-in from 3:00 PM - anytime


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Mar,2023, prices found for a 1-night stay for 2 adults at on 23 Apr,2023 start from S$42.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nagoya Mansion Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nagoya Mansion Hotel & Residence?

Self-parking is free at this property.

What time is check-in at Nagoya Mansion Hotel & Residence?

Check-in is from 3:00 PM - anytime.

What time is check-out at Nagoya Mansion Hotel & Residence?

Checkout is at noon.

Where is Nagoya Mansion Hotel & Residence located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Nagoya Hill Mall, Grand Batam Mall and BCS Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).

Can I cancel my reservation for free at Nagoya Mansion Hotel & Residence and receive a full refund?

Yes, Nagoya Mansion Hotel & Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Nagoya Mansion Hotel & Residence cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 32 out of 176 reviews" "
" "10 - Excellent 18%
Rating 8 - Good. 67 out of 176 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 44 out of 176 reviews" "
" "6 - Okay 25%
Rating 4 - Poor. 19 out of 176 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 14 out of 176 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




6/10 Okay


Stayed 2 nights in Dec 2022

6/10 Okay


Business traveller
air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

6/10 Okay


Business traveller
Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor


Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohd Jasman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor facilities
Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Ok just average. Could be better
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Good Location
Stayed 1 night in Oct 2020

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020

4/10 Poor

LiewKM, batam, Indonesia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019