COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

The Hills Batam

Photo gallery for The Hills Batam

Featured image
Indoor spa bath
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Overview of The Hills Batam

The Hills Batam

3 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432

Explore the area

  • Popular LocationNagoya Hill Mall1 min walk
  • Popular LocationBCS Mall (Batam City Square)6 min drive
  • Popular LocationGrand Batam Mall6 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)20 min drive

Choose dates to view prices

About this area

Batam

Located in Batam, The Hills Batam is connected to a shopping centre. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).

What's nearby

  • Nagoya Hill Mall - 1 min walk
  • BCS Mall (Batam City Square) - 6 min drive
  • Grand Batam Mall - 6 min drive
  • Harbor Bay Ferry Terminal - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 9 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

About this property

The Hills Batam

Central hotel connected to a shopping centre in Batam with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and a business centre. All 144 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water and safes.
The Hills Batam offers 144 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping
  • Hot tub

Family friendly

  • Free babysitting/childcare
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 4

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 6 out of 46 reviews
5 - Excellent 13%
Rating 4 - Good. 7 out of 46 reviews
4 - Good 15%
Rating 3 - Okay. 18 out of 46 reviews
3 - Okay 39%
Rating 2 - Poor. 13 out of 46 reviews
2 - Poor 28%
Rating 1 - Terrible. 2 out of 46 reviews
1 - Terrible 4%

3.1/5

Cleanliness

3.6/5

Staff & service

2.2/5

Amenities

2.8/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed room to stays
Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommend
Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019

2/5 Poor

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019

4/5 Good

Liked: Staff & service, property conditions & facilities
Great location
Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019