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Indoor spa bath
In-room safe, desk, blackout curtains, free cots/infant beds
In-room safe, desk, blackout curtains, free cots/infant beds
In-room safe, desk, blackout curtains, free cots/infant beds

Guest reviews

3.0/5
46 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationNagoya Hill Mall1 min walk
Popular LocationBCS Mall (Batam City Square)6 min drive
Popular LocationGrand Batam Mall6 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)20 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room

About this area

Batam

Located in Batam, The Hills Batam is connected to a shopping centre. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).

Visit our Batam travel guide
Map
Popular Location

What's nearby

  • Nagoya Hill Mall - 1 min walk
  • BCS Mall (Batam City Square) - 6 min drive
  • Grand Batam Mall - 6 min drive
  • Harbor Bay Ferry Terminal - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 9 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • Where to eat
  • Aopa – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner. Open 24 hours.

About this property

The Hills Batam

Central hotel connected to a shopping centre in Batam with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a conference centre and valet parking. All 144 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, free bottled water and safes.
The Hills Batam offers 144 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a spa tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa, KOKUO.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • Valet parking (surcharge)
  • Limited parking spaces
  • Return airport shuttle (surcharge) during limited hours

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free babysitting/childcare
  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Spa open daily

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available during limited hours
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Hills Batam and receive a full refund?
Yes, The Hills Batam offers free cancellation on select room rates, because flexibility matters! Please refer to The Hills Batam cancellation policy on our site for more details about any exclusions or requirements.
Is The Hills Batam pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Hills Batam?
Check-in begins at 2 PM.
What time is check-out at The Hills Batam?
Checkout is at noon.
Does The Hills Batam provide a shuttle to the airport?
Yes, there's an airport shuttle. A per person fee applies.
Where is this hotel located?
Located in the heart of Batam, this spa hotel is within 1 mile (2 km) of Grand Batam Mall and Nagoya Hill Mall. Harbor Bay Ferry Terminal and BCS Mall (Batam City Square) are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for The Hills Batam

3.0
Guest rating
5 - Excellent
6
4 - Good
7
3 - Okay
18
2 - Mediocre
13
1 - Poor
2
3.1
Cleanliness
3.6
Service and Staff
2.2
Amenities
2.7
Property condition

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed room to stays

Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more

Stayed 1 night in Sep 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommend

Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.

Stayed 1 night in Sep 2019

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Will not be staying again. Old hotel and cleaniness not to standard

Stayed 3 nights in Aug 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Many things to be improved. Property need to be revamped.

Stayed 2 nights in Aug 2019

4/5 Good

  • Liked: Staff & service, property conditions & facilities
Great location

Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.

Stayed 3 nights in Apr 2019