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Overview of Vanilla Hotel

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Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Vanilla Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

    Popular LocationGrand Batam Mall6 min walk
    Popular LocationBCS Mall (Batam City Square)12 min walk
    Popular LocationNagoya Hill Mall18 min walk
    AirportBatam Batu Besar (BTH-Hang Nadim)19 min drive

Choose dates to view prices

Deluxe Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room ( Family Deluxe)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Single Room, 1 Bedroom

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Room ( Grand Deluxe)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

About this area

Batam

Vanilla Hotel is located in Batam. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square).
Visit our Batam travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Grand Batam Mall - 6 min walk
  • BCS Mall (Batam City Square) - 12 min walk
  • Nagoya Hill Mall - 18 min walk
  • Maha Vihara Duta Maitreya Buddhist Temple - 6 min drive
  • Harbor Bay Ferry Terminal - 12 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • Where to eat
  • Sky Light Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Vanilla Hotel

3.5-star hotel near Nagoya Hill Mall
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room and concierge services are on-site. All 94 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find minibars, free bottled water and safes.
Vanilla Hotel offers 94 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 75000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • 1 meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 75000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Vanilla Hotel Batam
Vanilla Batam
Vanilla Hotel Hotel
Vanilla Hotel Batam
Vanilla Hotel Hotel Batam

Frequently asked questions

Can I cancel my reservation for free at Vanilla Hotel and receive a full refund?
Yes, Vanilla Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Vanilla Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Vanilla Hotel?
As of 21 Apr,2021, prices found for a 1-night stay for 2 adults at Vanilla Hotel on 22 Apr,2021 start from SG$33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Vanilla Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Vanilla Hotel?
Self-parking is free at this property.
What time is check-in at Vanilla Hotel?
Check-in begins at 2 PM.
What time is check-out at Vanilla Hotel?
Checkout is at noon.
Does Vanilla Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Vanilla Hotel located?
Situated in Batam, this hotel is within a 15-minute walk of Grand Batam Mall and BCS Mall (Batam City Square). Nagoya Hill Mall and Harbor Bay Ferry Terminal are also within 3 miles (5 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 6 out of 32 reviews
5 - Excellent 19%
Rating 4 - Good. 14 out of 32 reviews
4 - Good 44%
Rating 3 - Okay. 10 out of 32 reviews
3 - Okay 31%
Rating 2 - Poor. 1 out of 32 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 32 reviews
1 - Terrible 3%

3.7/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
t water please
The room was a little bit dirty about the table etc. There was no hot water at all.
Stayed 1 night in Mar 2020

4/5 Good

Stayed 3 nights in Nov 2019

4/5 Good

Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I am deeply impressed by how pleasant my smoking room was. There was not a hint of the usual stale cigarette smell, and even more commendable with how quickly my own cigarette smell dissipated (in sufficient time). The bed, showers, bedside table, work desk, were free of any burn marks, appearing as new as they could be. Walking distance to Rasa Station, my recommended, roadside seafood stall, and the awesome satay stall that was priced very reasonably. BCS Mall is a stone throw away, especially convenient if there are signs of rain. Their rooftop bar, Skylight, was a joy to sit at and listen to, with very enthusiastic live bands. Highly recommended for travellers who want to shop in a more 'heartland' kind of mall, and eat local food that isn't priced for tourists. Great service at the front desk, polite and professional. Ride-hail works fine on location, just have to be understanding about the drop-off points that the drivers sometimes can't stop at.
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a non smoking hotel
I’ve difficulty in sleeping at night as I can smell cigarettes smoke in my non smoking room, I guess the smell is from the corridor outside my room. I’ve difficulty in breathing and throat sore issue.
Stayed 2 nights in Nov 2019

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