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Vanilla Hotel

3.5 star property
Comfortable hotel with 24-hour business centre and 24-hour front desk

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May 2024

Vanilla Hotel

Photo gallery for Vanilla Hotel

32-inch LCD TV with cable channels, TV
Exterior
Minibar, in-room safe, free WiFi, bed sheets
Breakfast, lunch, dinner served; international cuisine
Reception

Overview of Vanilla Hotel

7.2

Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Jl. Pembangunan Blok VI Penuin, Batam, Batam Island , 29432
  • Popular LocationGrand Batam Mall5 min walk
  • Popular LocationBCS Mall8 min walk
  • Popular LocationNagoya Hill Mall12 min walk
  • AirportBatam Batu Besar (BTH-Hang Nadim)19 min drive
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Room options

Deluxe Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room ( Family Deluxe)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Grand Room ( Grand Deluxe)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Bedroom

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Batam

Vanilla Hotel is located in Batam. BCS Mall and Grand Batam Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Panbil Nature Reserve and Drak Bike Park.

What's nearby

  • Grand Batam Mall - 5 min walk
  • BCS Mall - 8 min walk
  • Nagoya Hill Mall - 12 min walk
  • Harbour Bay Ferry Terminal - 5 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • Kimukatsu - 6 min walk
  • Liang Sandwich Bar - 6 min walk
  • Marugame Udon Grand Mall - 6 min walk
  • Coffee Town - 6 min walk
  • Steak Holycow - 6 min walk

About this property

Vanilla Hotel

Property highlights
Take advantage of dry cleaning/laundry services, a bar and a 24-hour business centre at Vanilla Hotel. The on-site restaurant, Sky Light Restaurant, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and luggage storage
  • A lift, a front desk safe and tour/ticket information
Room features
All 94 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: IDR 75,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Light Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 75000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Vanilla Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Vanilla Hotel?

As of 19 Mar,2024, prices found for a 1-night stay for 2 adults at Vanilla Hotel on 20 Mar,2024 start from S$44.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Vanilla Hotel?

Self-parking is free at this property.

What time is check-in at Vanilla Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Vanilla Hotel?

Checkout is at noon.

Where is Vanilla Hotel located?

Situated in Batam, this hotel is within a 10-minute walk of Grand Batam Mall and BCS Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

Vanilla Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 10 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Zuming

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room door lock spoil,air con spoil,water boiler spoil,noisy at midnight!
Stayed 2 nights in Nov 2023

4/10 Poor

Bret

Travelled with partner
Disliked: Cleanliness
The room 314, shower gel and shampoo not provided when we check in. Total blow dirty, and the heater when bathing from hot water change to cool when bathing half way. The room dont have fridge.
Stayed 2 nights in Jun 2023

8/10 Good

Stephan

Stayed 1 night in Jan 2023

4/10 Poor

ABDUL RAHIM

Travelled with family
Disliked: Property conditions & facilities, room comfort
Need to improve alot.
No fridge as promised. Aircon feeling warm n need repair. Told the front desk not to do room service but it’s done when we returned to hotel. Breakfast too little choices.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kamsani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy trip
Good all my friends are happy
Stayed 1 night in Jul 2022

6/10 Okay

Warren

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
t water please
The room was a little bit dirty about the table etc. There was no hot water at all.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

alex

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I am deeply impressed by how pleasant my smoking room was. There was not a hint of the usual stale cigarette smell, and even more commendable with how quickly my own cigarette smell dissipated (in sufficient time). The bed, showers, bedside table, work desk, were free of any burn marks, appearing as new as they could be. Walking distance to Rasa Station, my recommended, roadside seafood stall, and the awesome satay stall that was priced very reasonably. BCS Mall is a stone throw away, especially convenient if there are signs of rain. Their rooftop bar, Skylight, was a joy to sit at and listen to, with very enthusiastic live bands. Highly recommended for travellers who want to shop in a more 'heartland' kind of mall, and eat local food that isn't priced for tourists. Great service at the front desk, polite and professional. Ride-hail works fine on location, just have to be understanding about the drop-off points that the drivers sometimes can't stop at.
Stayed 1 night in Nov 2019

6/10 Okay

Tok

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a non smoking hotel
I’ve difficulty in sleeping at night as I can smell cigarettes smoke in my non smoking room, I guess the smell is from the corridor outside my room. I’ve difficulty in breathing and throat sore issue.
Stayed 2 nights in Nov 2019