Hyatt Hotels, Bay Area hotels

Conveniently located in CBD, staff is friendly and vicinity to a lot of cafes

Chris at the front desk delivered truly outstanding service. I arrived on a rainy Christmas Eve after a long 7-hour drive and was greeted with the warmest smile, a complimentary upgrade, late checkout, a welcome bag, and personal escort to the elevator — all offered proactively and with genuine care. I’ve stayed in many hotels, including 5-star chains worldwide, but Chris’s “customer-first” attitude genuinely stood out. This was my first stay at Luma, and his exceptional service left a lasting...

Great rooms and facilities

The room was comfortable in size. One of the better hotel compared to some better known chain hotel. Complimentary coffee/tea, cookies and fruit available 24 hours is very much appreciated.

Excellent value for money near Union Square. Very cool vibe!

Great experience checking to check out

Great location, very clean room and friendly staff. Spacious Room with a separate sitting room.

Comfortable and cosy environment. Staff is very polite. All enquiries and requests are promptly answered. The home-like breakfast is an excellent start to a day! The hotel's convenient location to food and sightseeing is highly recommendable to first timers to San Francisco, and at a reasonable cost too.

Near airport