Hotels with Gyms in Bicester

"The young lady on reception has very poor customer service. She is condescending and rude, she was to me and other guests. The room was not vacuumed at all and filthy. Uncomfortable mattress. "

"A modern bland extension to a country house. Room was unremarkable. Bathroom was disappointingly shabby. Bar and restaurant were ok, but nowhere to sit at the bar, I could only sit at a dining table set for dinner when having a drink at the bar. It was not comfortable and gave the impression I was encroaching on dining space. Staff did not come and clear table either. Overall disappointing. Looked nice in the pictures but the experience did not match it. "

"Clean room, pleasant staff "

"The spa was dirty with bugs crawling around the pool edge. This made me question the entire cleanliness of the hotel."

"We stayed in order to attend an anniversary celebration. Our room was very well presented and quiet. The bed was extremely comfortable. Overall the hotel is a welcoming, pleasant place to stay. The party we attended was well organised and the food and drink was excellent. We used the swimming pool facility which was very well presented - clean and warm facilities and pool. "

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"Don’t come if you’re a family. Came last night and the restaurant doesn’t cater for children. Paid for a meal which my daughter couldn’t eat as it was over seasoned for adults then got asked for a tip. Then left our swimming stuff in the room by mistake came back to collect but as ‘after three’ apparently no one in the hotel can access the area or tell me if it’s been found. Poor communication and no attempt to assist from the staff. Be aware the pool and spa are extra with limited access time for children. Clearly focused on trying to be a ‘boutique’ Spa hotel and is in no way family focused. "