- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetty was right next to bintan lagoon resort so you could practically walk up, unless you had lots of baggage then the shuttle service would drive you up to the reception area. Lots of people checked in around 10am and we were lucky to get our hotel room at 11am when check in time was 3pm. Room was clean. However food was really expensive besides the free breakfast for 2 adults. Each meal for 4 of us costed about S$70. Best food was the pizza at about S$28. Check-out was smooth. However, the ferry returning to Singapore was so packed that some people did not get seats. Overall, we enjoyed the trip!