Hotels with Swimming Pools in Birchwood

"Our room was very clean and comfortable!! Highly recommend!"

"Super easy parking and close to all shops and restaurants. Very clean and super comfortable bed which was important as we were there for a week. "

"We had a very disappointing experience during our stay. When we arrived in our room, the dishes were visibly dirty—some looked like they had been used and simply put back without being cleaned. Several glasses even had lipstick residue on them. When we brought this to staff’s attention, we were told to just run everything through the dishwasher ourselves, which was unacceptable. The pool was another major issue. It was not heated as advertised and was extremely dirty—so much so that you couldn’t see clearly even while wearing goggles. After swimming, my kids—who normally love the water—left the pool itching, which was very concerning. We asked about moving to the sister property next door due to these conditions, but were told that wasn’t an option unless we were willing to forfeit any refund. Overall, this experience did not meet even basic cleanliness standards, and we left very disappointed."

"Quick and easy check in rooms are spacious and clean. The hotel is on a busy intersection but traffic noise wasn’t too bad. Guests are offered a discount at the onsite restaurant. "

"Just okay"

"Nice area. Clean room. Dog friendly."

"The room I booked (deluxe suite with double queen beds in a separate bedroom and sofa sleeper in rhe living room) wasn't available although the desk attendant said the computer said the room should be available, but he couldn't figure out exactly which room number it was, so they put us in a different room. That room was dirty. I pulled out the sofa sleeper and the mattress cover was yellow and dirty and the sofa sleeper mattress had urine stains on the underside. And there was a ziploc bag with a used bar of soap under the cushions. We requested a new room. This room was a little cleaner, but still dirty (sofa sleeper in the same condition as the previous room) and even smaller than the previous room. At this point, we tried one more time to get a new room that was at least as big as the 1st one we had, but cleaner. They let us take a look at another room, but that sofa sleeper had some kind of clear crystal (looked like glass at first) under the mattress cover. After this we requested a refund and spent hours trying to book a room at another nearby hotel. The cleaning staff needs to be trained to clean ALL the linen and places even the sofa sleeper whether or not they believe it was used or not."

"Menu was fine but staff had trouble keeping up with demand for breakfast "

"Breakfast was high quality. Mattress super comfy!"