Exterior
Check availability

Reviews of Evropa Hotel

4 out of 5
Evropa Hotel
Ibraimov Street 70, Bishkek

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitrii

Stayed 3 nights in Dec 2023

8/10 Good

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is undergoing renovations, so you actually enter the hotel through the doorway where one would ordinarily go to the restaurant. Rooms are clean and modern (as mentioned, hotel being renovated). Area around the hotel: like many parts of Bishkek, "sidewalks" are a bit rough around the edges, because the city is in the process of tearing them up and replacing them. Area around hotel has plenty of dining and shopping options.Friendly, helpful staff.
Stayed 2 nights in Sep 2023

6/10 Okay

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown hotel
The hotel is very centrally located but is currently undergoing renovations. It is not wheelchair accessible. Thankfully there is always a porter on the lookout to haul yr luggage up 3 flights. The air conditioning makes a lot of noise and disturbed my sleep. Some stains on the carpet. Room is big though. However I can get better accommodation for the same price.
Stayed 1 night in May 2023

10/10 Excellent

Gavkhar

Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ostalis' dovol'ny. Good hotel. Average prices. Very friendly staff. Clean, quiet and comfortable. Varied breakfast menu. Quite enough for a full breakfast. We were satisfied.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all around, very friendly and helpful staff.
Stayed 1 night in May 2021
Response from Evropa hotel on 29 May,2021
Thanks for your feedback))) We are waiting for you again!

2/10 Terrible

Theodore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not Again
I didn't like my stay there as one of the hotel staff was harassing me. He tried to tell me whom and when people can come to my room and kept finding reasons to come to my room and ask for 100 usd to take me around the city. Cab driver would offer the same service for 20 to 50 dollars. I didn't feel like I could relax. I finale gave him my whatsapp so he would leave me alone. He then asked personal questions after I left so I blocked him.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unhappy
Lied about free shuttle service
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff/service, breakfast are very good. Rooms are clean. Now the shower sink and bathroom sink were clogged. They fixed it upon request, but then bad smell started coming out of the sink on every use. I spent nights in two rooms and both had sink clogging, apparently plumbing is not maintained well. Also small refrigerator was not working in the room, so they replaced it upon request. TV was not turning off via tv remote, so had to pull it out of electrical socket, then configure the hdmi source on every restart. I wouldn’t recommend this hotel, since fixing the amenities is the last thing you wanna do on your leisure.
Stayed 2 nights in Jan 2021

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Bishkek!
What a warm welcome in Kyrgyzstan! Clean, comfortable & cozy rooms, excellent service and extremely friendly, accommodating as well as polite staff. - Great value for money in Bishkek!
Stayed 5 nights in Nov 2019
Response from Hotel Evropa Team on 28 Nov,2019
Dear Alexander! Thank you for taking your time for the review. We love to hear about our polite staff and services. We really appreciate it and hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Meryem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good vaue
Stayed 2 nights in May 2019
Response from Hotel "Evropa". on 5 Jul,2019
Thank you very much for feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this property a great place to stay.. So helpful and friendly.. The complimentary airport shuttle is a bonus too.. Hotel bit out of downtown area but easy walk. Wi Fi works great in rooms.. No complaints here.
Stayed 3 nights in May 2019
Response from Hotel "Evropa". on 5 Jul,2019
Thank you very much for feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

KS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Great Food and Staff
The staff are very friendly and are able to communicate in good English. The room service (food) was excellent, in particular, the lamp chop. They also offered a free transfer from the hotel to the airport.
Stayed 1 night in Sep 2018
Response from Hotel "Evropa". on 19 Sept,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
The staff was superb, from the moment I checked in and throughout my stay. And, the hotel had a plug adapter that I could borrow.
Stayed 3 nights in Aug 2017

10/10 Excellent

Victoria, Seattle, WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive service at this charming hotel
I was impressed by the front desk staff. I felt cared about and respected. The hospitality was great. I appreciated that a lot. The free airport pickup was quick and convenient. The breakfast could have had more variety. All in all, I would highly recommend this hotel. I'm glad I chose it.
Response from Asel Alybekova on 14 Apr,2017
Dear Victoria, Thank you very much for taking the time and your feedback. We are pleased that you liked your staying in our hotel. You highly appreciated our efforts, thereby giving us strength, confidence and energy for further development. We will be glad to see you again as our Guest! With respect and best regards, Reservation Department

10/10 Excellent

John, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small exquisite hotel
The staff went out of their way to serve; it was very clean and modern: buffet breakfast was great; very affordable price!
Response from Asel Alybekova on 12 Apr,2017
Dear John, Thank you for taking the time to share with us your impressions of your stay in our hotel. It's very important for us. We will do our best to make your next stay at the hotel to be more comfortable and pleasant. With best regards, Reservation Department

8/10 Good

SHOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Personnel was so great, kind and helpful! I will definitely choose this hotel again just because of them! The rooms were okay, the mattress was a bit laid out.
Stayed 2 nights in Jul 2023

10/10 Excellent

nuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehrin merkezi
Sehrin göbeğinde temiz bir otel kahvalti ortamı mükemmeldi kahvaltıda süper calisanlar ilgili yardimsever herrkeze tavsiye ederim
Stayed 2 nights in Mar 2023

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel und freundliches Personal. Alles in allem eine empfehlenswerte Adresse in Bischkek.
Stayed 17 nights in May 2022

6/10 Okay

SUKRIYE MELIS

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом все понравилось. Из незначительных минусов: не было мыла, воду поставили только в самом начале, немного шумновато за окном.
Stayed 1 night in Feb 2021

8/10 Good

Tetiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
il servizio di trasporto da e per l'aeroporto incluso nel prezzo è molto apprezzato. Il personale del ristorante dovrebbe migliorare l'inglese
Stayed 1 night in Sep 2019

10/10 Excellent

Kazu, 兵庫

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
百貨店も近く買いものに便利 スタッフは親切 ただしこの街は見る所がない。
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ全員、とても感じが良かった
Stayed 1 night in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragende Unterkunft mit tollem Service
Das Hotel Evropa kann ich nur empfehlen. Meine Zimmer war sehr angenehm. Die Mitarbeiterinnen der Reception waren aussergewöhnlich hilfsbereits und freundlich! Das Zentrum, Einkaufsmöglichkeiten und Restaurants sind in wenigen Minuten sehr gut zu Fuss erreichbar. Das Frühstücksbuffet war wohl das Beste auf meiner Reise durch 4 Länder Zentralasiens.
Stayed 3 nights in Jul 2019
Response from Hotel "Evropa". on 27 Jul,2019
Wir freuen uns sehr, dass es Ihnen gefallen hat! Vielen Dank für Ihr Feedback! Wir warten wieder auf Sie!

10/10 Excellent

EVGENIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Отдел бронирования on 3 Jul,2019
Благодарим Вас за ваш выбор. Благодарим за ваш отзыв.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable to stay in. Staff are quite helpful. Highly recommendable. I will definitely stay again when I come back.
Stayed 2 nights in Jun 2018
Response from Adylova Rahat on 4 Jul,2018
Dear Guest . Thank you very much for your review. Our staff always will be happy to see you in our hotel. Reservation department.

8/10 Good

Hedi, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good vicinity
For those who do not like the anonymity of the huge international hotel blocks.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
予約と同時にカードで支払いを済ませているにもかかわらず、チェックアウト時に宿泊代金を請求されました。フロントスタッフの予約番号打ち間違いが原因のようです。ホテル側、EXPEDIA側どちらかの書面(予約番号)が見にくいのでしょうか。