6 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Riu Touareg - All Inclusive

5 out of 5
Hotel Riu Touareg - All Inclusive
Urb. Lacacão - Lote 13 - Praia Lacacão, Boa Vista

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 71 reviews" "
Rating 8 - Good. 27 out of 71 reviews" "
Rating 6 - Okay. 5 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of areas for management to improve. We have been sick for almost 2 weeks! Noticed birds eating out of the bread baskets yet staff turn away. Also, smoking is out of hand at this property. People do not follow rules, smoking everywhere including in their rooms and staff do not enforce following designated smoking spaces. It was our first and last time at Riu.
Stayed 10 nights in Dec 2023
Response from Riu Touareg Online Reputation Manager on 8 Jan,2024
Dear Michael David,Thank you very much for choosing us for your holiday.It is very disappointing to read about this, since it is never our wish to make any guest’s holiday less than perfect.Needless to say, we appreciate you took the time to bring it to our attention, so we can inform the management department, discuss it and apply the right measures.Hoping to host you again.Best Regards,Hotel Riu TouaregOnline Reputation Manager

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with lovely staff and gorgeous sea front. The rooms were very close to each other so you could hear everything so not so great for romantic holidays. Also, we would like restaurants with a La carte menu but there are buffet style. Overall amazing stay, with attentive staff and great atmosphere.
Stayed 6 nights in Mar 2023
Response from Online Reputation Manager on 27 Mar,2023
Dear Anna,Thank you for your words, they are very stimulating and show us that we are working in the right direction.We sincerely hope that you will visit us again soon at one of our facilities and that you will enjoy a stay that will be as good or better than the one you have just experienced.Yours faithfully,Hotel Riu TouaregOnline Reputation Manager

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not with the room. Next day they moved us to the room we liked. All ok.
Stayed 7 nights in Feb 2023

8/10 Good

gina, montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entertainment was good, salted pools great, friendlyless of staffs at dinner room Our room, front sea view was quite outdated and definitely needs some remodeling. Food was fine, not a great deal of variety.
Stayed 7 nights in Jan 2023

10/10 Excellent

Antonietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Dana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much people by the pools,
Stayed 7 nights in Oct 2022

2/10 Terrible

Nilce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good because they I left my gold ring 💍 on top the tv table and when I went back to the room number 6201 nothing was there and I asked and they told me is not there
Stayed 6 nights in Aug 2022

2/10 Terrible

Nariel

Stayed 2 nights in Aug 2022

10/10 Excellent

EZE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really beautiful and very neat too. The buffet service was really good but I wish we had the option of room service but it was okay. The staff were amazing!
Stayed 6 nights in May 2022

8/10 Good

Kundan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many mosquitoes in hotel and room. Got loads of bites, pillows not supported, lumpy and uneven
Stayed 7 nights in May 2022

6/10 Okay

Brigitta

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Marjan, Holland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Beautiful gardens. Nice beach places. Large room and bathroom and balcony. Some bars very nice koffie, soms bars bad koffie. Staf super friendly. Drinks very sweet en sometimes watery. music at the pool much to loud. Not many variations of salads and vegatables at dinner. Enough fish and meat and eggs and sweets
Stayed 9 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Rolf, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice place for vacations, very friendly and obliging Staff except the staff at reception desk, they are snotnosed, inattentive, not customer oriented and serviceable. Kitchen very good, room nice, the facility is well tendet.

8/10 Good

Anna , K

Liked: Staff & service, property conditions & facilities, room comfort
Food amazing, beautiful beach and lovely setting!
Only downside- slight plumbing smell in the bathroom, but understandable for a hot country. Staff were fabulous!

8/10 Good

INES

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

lounia, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of big hotels in Cape Verde for beach tour
Spend 4 wonderfull days after hiking in Santo Antao. If your vacation is childless take "adult only "option to enjoy some extra bonuses: bar with better cocktails, +1 restaurant, extended beach territory, free WiFi. All inclusive services (meals I mean) are OK.

8/10 Good

Ilaria

Travelled with partner
Liked: Amenities, property conditions & facilities
Struttura piacevole con cibo di buona qualità e abbastanza variegato Anche se la struttura ha i suoi anni e’ una struttura bella e confortevole Purtroppo non sempre abbiamo trovato cortesia e informazioni complete dal personale di reception E il personale di ristorante a tratti poco cordiale La pulizia dei tavoli era inesistente e delle camere non sempre costante Struttura da revisionare in alcuni ambienti
Stayed 7 nights in Mar 2024

10/10 Excellent

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'hotel è ubicato su una spiaggia fantastica ed il personale e lo staff dell'hotel è estremamente gentile
Stayed 7 nights in Jan 2024

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones perfectas!
No podría estar más satisfecho con mi estancia en el hotel. Fueron 4 días fantásticos que no dudaría en volver a repetir, todo un sueño!! Lo mejor de todo las personas que trabajan y su atención con nosotros. Esperamos volver pronto!
Stayed 4 nights in Oct 2023
Response from Online Reputation Manager on 15 Nov,2023
Apreciado EzequielMuchísimas gracias por tomar su valioso tiempo para hacernos llegar su experiencia y por elegir nuestro hotel. En RIU Hotels&Resorts nuestro principal objetivo es hacer que nuestros huéspedes se sientan como en casa y parte de esta gran familia. Estaríamos verdaderamente encantados de darle la bienvenida de nuevo en alguno de nuestros hoteles.Cordialmente, Hotel Riu TouaregOnline Reputation Manager

6/10 Okay

Anne Marie

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

4/10 Poor

Aurélie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loin d’un 5* A savoir en premier lieu !!! Hôtel vendu avec la plage et il y en a bien une mais il est interdit de se baigner car beaucoup trop dangereux. Vous êtes en détresse dans l’eau, ils ne viendront pas vous chercher. L’hôtel accueil les voyageurs avec un petit cocktail, il est mieux de faire l’enregistrement en ligne car super long. Le personnel est très sympa.Les chambres sont vraiment vieilles et pas du tout confortables. On a demandé à changer de chambre car on était à l’autre bout du complexe mais aussi parce qu’on avait un canapé lit avec un matelas d’une épaisseur de 10cm, les ressorts plantés dans le dos même pour un enfant qui dort dessus c’est inacceptable. Du coup, on a eu 2 chambres car pas mieux à proposer et toutes sont identiques. Une odeur d’égouts provenant des WC. Le coin douche est super sombre et tout est ouvert sur la chambre donc aucune intimité. Humidité les draps de lit sont mouillés. La chambre est pleine de fourmis. Il y a une partie de l’hôtel qui est rénovée et le reste se fera en 2024. Déjà que le prix n’est pas donné, je n’imagine même pas une fois modernisé. La piscine est grande mais du coup bien remplie étant donné qu’il ne faut pas prendre le risque de se baigner à la mer. L’eau est salée et elle est très vieille et abîmée de partout. Il y a un bar direct dans l’eau mais mieux vaut aller cherche à pied car l’eau est juste immonde. Il n’y a pas vraiment d’animation et le peu, C’est seulement d’un côté. Il y a le RuiLand pour les enf
Stayed 14 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Riu Touareg risco de saúde
Riu Touareg com condições sanitárias com risco para a saúde. Cheiro a esgoto nos quartos, piscina e sanitários dos restaurantes. A minha esposa e filha tiveram intoxicações alimentares. Hotel degradado a precisar de manutenção urgente. Restauração com menu sempre igual a semana toda e pouca qualidade no geral.
Stayed 7 nights in Jun 2023

10/10 Excellent

Moreno

Liked: Cleanliness, staff & service, property conditions & facilities
Eccezionale, struttura bellissima li dentro hai tutto quel che desideri, relax pace tranquillità vasta scelta dei ristoranti e qualità del cibo, servizi eccezionali, insomma ne vale la pena!!!
Stayed 7 nights in May 2023

10/10 Excellent

pirola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
molto bene organizzata, cibo ottimo e servizi efficenti. lo consiglio vivamente.
Stayed 7 nights in Mar 2023

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon hotel que ce soit niveau nourriture, animation, chambre... par contre rien aux alentours

8/10 Good

Yann LE

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est très beau, le personnel très gentil et tout est très propre (les toilettes sont toute la journée nettoyés en continue). Belle et grande plage avec des palmiers ajoutés pour l'ombre, c'est joli mais peu naturel. A cette période il y a du vent donc attention à la baignade avec des enfants, il y a des rouleaux, marrants mais dangereux. Belles piscines, seul bémol la piscine principale non chauffée, en février c'est juste, il faut préférer la piscine à débordement. Attention elle est prise d'assaut dès 8h pour déposer les serviettes. Nourriture correcte sans rien d'exceptionnel avec du choix dans les 2 restaurants à buffet. Penser à réserver très tôt les autres restaurants, l'asiatique et l'italien sont top. L'application RIU est parfaite pour connaitre le programme des activités et faire ses réservations de restaurants. Les spectacles du soir sont de qualité pour la plupart (ne pas louper Grease et la danse de Dirty Dancing). Le personnel de l'hôtel est très gentil et souriant. Un merci particulier à Mira à l'accueil pour son aide.
Stayed 8 nights in Feb 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au calme, superbe grande plage, personnel aux petits soins et bienveillant Nourriture bonne et variée
Stayed 7 nights in Nov 2022

8/10 Good

Marc

Travelled with group
Liked: Property conditions & facilities, room comfort
Joli complexe hôtelier
Le séjour c'est bien déroulé à l'hôtel, tout était très correct bien que certaines installations soient vieillissantes Les chambres sont belles et relativement confortable, on notera toutefois le manque de prises électriques ainsi que la présence de toutes sortes d'insectes plus ou moins ragoutants Le self ainsi que les restaurants sont pas mal, ce n'est pas de la super qualité mais ça reste dans ce que l'on voit habituellement dans les All inc. On attendrait un peu plus des resto à réserver néanmoins L'hôtel est assez étendu et il serait parfois agréable de prendre des ascenseurs ou des voiturettes pour regagner sa chambre ou atteindre un endroit en particulier. Pour ce qui est de l'emplacement, il n'y a rien autour; il faudra prévoir de traverser toute l'ile quelque soit le besoin
Stayed 3 nights in Nov 2022

8/10 Good

Amine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A faire et a refaire
Excellent séjour, animation, rapport qualité prix tout y etait pour nous déconnecter ma famille et moi, la chambre familiale est adaptée par rapport a un couple avec 2 enfants. La nourriture est de bonne qualité et assez variée. Des spectacles quotidiens de bonne qualité. Je recommande vivement
Stayed 4 nights in Jul 2022

8/10 Good

Maria do Céu

Travelled with group
Liked: Cleanliness, staff & service, room comfort
positiva
Stayed 3 nights in Jun 2022

10/10 Excellent

Analisa C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Excelente!!
Stayed 2 nights in Jun 2022

2/10 Terrible

Giovanni Michele

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura fantastica mangiare discreto ma la situazione più sgradevole irritante piena di presunzione , arroganza ai massimi livelli e maleducata senza rispetto per un cliente la ragazza responsabile del check-in. Il suo lavoro sarebbe di pascolare le capre sicuramente non il contatto con le persone.
Stayed 1 night in May 2022

10/10 Excellent

alexandre amilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait. Le personnel est super gentil et très attentionné
Stayed 7 nights in Apr 2022

8/10 Good

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Armindo

Stayed 1 night in Apr 2022

10/10 Excellent

Darilin Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Yamina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances à Boa Vista
Nous avons passé un excellent séjour en famille. Hôtel all exclusive, adapté pour les enfants, au top. Je recommande.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tomas

Stayed 7 nights in Mar 2020

8/10 Good

Paolo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gennaio non si possono utilizzare assolutamente le piscine l acqua è gelida
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

Serena, Milano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia eccellente, organizzati per soddisfare ogni esigenza, personale sempre disponibile ed aperto al dialogo
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all inclusive 24h, camere spaziose e pulite, giardini ben curati , servizi comuni funzionali, cibo ottimo e molto vario.
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soddisfatti della posizione, della pulizia e dei servizi.
Stayed 7 nights in May 2019