Living area

Reviews of Astoria Deluxe Rooms,,Check in presso L’Hotel Astoria, Via Fratelli Rosselli 14 ,,


Reviews

6.8
Rating 10 - Excellent. 13 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 13 out of 52 reviews" "
Rating 4 - Poor. 9 out of 52 reviews" "
Rating 2 - Terrible. 6 out of 52 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Domenic

Business traveller
Disliked: Property conditions & facilities
I stayed in the apartments section of the hotel. Did not feel safe as main door was always found open. The shower hose was broken and I was not able to shower on the first day. Also there is no cleaning only once a week.
Stayed 4 nights in Feb 2024

4/10 Poor

Penny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were here for 1 night on September 20 and it was about 80 degrees out. The property was separate from the Astoria hotel which we new from the listing but it was quite difficult to find, We were hot and sweating and frustrated trying to find it. Luckily we saw a man in the area and he was very nice to point us in the right direction. When we got to the first door, the key pad was very touchy and it took at least 5 times to be able to get the door open. Our room was big, clean and modern with a very nice bathroom and shower, but it was hot and humid and the air conditioning did little to nothing. We set the air on 18 and it would run for a while then shut off for a bit even though it was still hot in the room, plus it only ran on one speed - low! We took cold showers and I didn’t use the blow dryer because it was already too hot in there. We left the air on and went to dinner. We were gone for 3 hours and when we got back after dark the room had barely cooled! Since it was cooler outside we opened the window and left the air on. The window opened to a rooftop surrounded by other buildings and it was quiet outside. There was no screen but we there weren’t any bugs at all outside and nothing came in all night.There was only a sheet on the bed and no blanket which didn’t matter since we didn’t even pull up the sheet until the middle of the night because it was so warm! Glad we only had 1 night here. We both like to sleep in a cool room and we would never stay here again.
Stayed 1 night in Sep 2023

4/10 Poor

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter Egg Hunt
Could not find the room using the location provided from Hotels.com’s link. The room’s location was not precise enough. Resulting in several phones calls, a walk to the hotel, were they provided a map with unclear instructions to the room’s location. The map was not useful. Luckily a non English speaking gentleman helped us find the room by using our phone to talk to the hotel staff. The room didn’t meet our expectations. The room was small and I couldn’t get the air conditioner to turn on using the remote control. We were offered a room in the hotel for 40 more euro.
Stayed 1 night in Sep 2023

6/10 Okay

Maria

Travelled with family
Disliked: Staff & service, room comfort
Would not stay here ever again
Didn’t realize that where the check in desk was located was different than the unit where we would be staying. The instructions the staff gave was confusing and we had to go back and have someone show us the location. Our unit was on the main floor and had a terrible view. The A/C unit was loud and rattled noisily on and off.
Stayed 2 nights in Jul 2023

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible... Terrible.. mood on window wall. Shower water cold. Rude front desk people
Stayed 1 night in Feb 2023

6/10 Okay

Rosario

Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Ceri

Stayed 1 night in May 2022

4/10 Poor

Charles

Disliked: Staff & service, amenities
Check in was somewhere between tedious rude and stupid And insulting
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok but unremarkable
The room is clean an spacious but there is no facilities, no Wifi in the room and the AC is very weak and needs to run always to keep the room at a good temperature. There is a common kitchen but no glasses or cups, water heater or cutlery so no way to have a tea or a microwave to heat anything up. Bed is big but no blanket only the sheet. The check in is 2 blocks away and access to the room is with a code. No room service available. Overall a place to sleep next to the train station but not a comfortable place to stay for more than a night
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Took us two hours to drive in circles to check in
It took us two hours to drive in circles to finally find out the address given to me in the reservation is not where we checked in. In addition the address is in a court yard that one will never find until a neighbor shows it to you. We eventually found out that we had to go to a different address to check in, and this information is in the fine print of the confirmation email. The kitchen is for decoration only and nothing works including the microwave. The room was nice but Unless you know what to Do as a repeat visitor, i wouldn't recommend the place.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet location close to station... but difficult to locate street # of property. Warm friendly greeting from manager was appreciated together with assistance of local map. Within walking distance to old town. Would appreciate facility to make a cup of tea ( not just a coffee pod machine).
Stayed 2 nights in May 2019

2/10 Terrible

Giulio

Stayed 1 night in Nov 2023

10/10 Excellent

Arne

Stayed 1 night in Sep 2023

2/10 Terrible

Lars

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not very pleasant
Hi Astoria - it was not a very pleasant stay at your hotel. I don't think you can call the room deluxe. Aircondition wasn't on when we arrived. We couldn't make it work probably, it didn't cool that much. The smell in the room was not nice. The service was bad. It was hard to get the door code to work. The wifi didn't work, the password to it was not accepted . As it did not do for some other guests as well. I which we had booked another hotel
Stayed 1 night in Jul 2023

4/10 Poor

Yoko, shibuya

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
別館に宿泊になりましたが、場所がわかりにくく 更に、パネル式の暗証番号を入力する際、ボタンがかなり小さく何度も何度もやり直しが必要でした。
Stayed 1 night in Jun 2023

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

José

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lo unico bueno que tiene este "hotel" es la ubicacion que esta cerca de la estacion de trenes, de ahí en más nada. El personal de recepcion sin ninguna intencion de ayudar, nada de amabilidad, se hace chek in en un lado y las habitaciones estan en otro lado, es mas un edificio de departamentos que un hotel para llegar a ese lugar es dificil porque pues ni te llevan solo medio te explican como llegar, te dan una clave para acceder a 3 puertas y tienes que presionar las teclas con algo fino porque al tacto no funciona, no hay agua caliente, no hay internet, en pocas palabras todo mal. Me deje llevar por la ubicacion pero la realidad es de que es un pesimo lugar, hay mas hoteles en la misma ubicacion y probablemente mejor.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Camera pulita e silenziosa
Stayed 1 night in Apr 2023

6/10 Okay

Rosy

Stayed 1 night in Apr 2023

6/10 Okay

andrea

Business traveller
Liked: Cleanliness, staff & service
la procedura di check in non è semplice. inserire il codice d'accesso è molto complicato. l'insonorizzazione è scadente
Stayed 1 night in Jan 2023

10/10 Excellent

Massimo

Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveller

8/10 Good

GIULIA MATTACE

Liked: Staff & service
disponibilità del personale, comodità vicinanza stazione

4/10 Poor

Felipe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable but inconvenient
Regular. The rooms have been under a renovation and look fine but the check-in is 2 blocks away and the staff is not friendly at all. There is no room service nor housekeeping so do not expect to get new towels or make the bed during the whole stay. In my opinion that is inconceivable. Overall, I would rate the stay with a 6/10
Stayed 3 nights in Dec 2022

6/10 Okay

ayvaz

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Koichi

Business traveller
ゆったりビジネス用
ボローニャ中央駅近く、歩いて5分ほどのアストリアホテルの系列ではあるが、本館とは別のアパートメントホテルタイプで、フロントはアストリアホテルになる。チェックイン予定は夜10時ごろだったが、飛行機が遅れてホテルに着いたのは真夜中過ぎ。フロントから歩いて2分ほど離れたビルに教えてもらった暗証番号を押してビルと部屋のドアロックを解除して入る。いちいち暗証番号で入るのは面倒だが、チェックアウト時もフロントを通さずに部屋を出ればいいだけなので、これはこれでいいかもと思う。 部屋はアパートメントタイプなのでヨーロッパの都市のホテルにしてはだだっ広くて、シャワーブースも不必要なくらい広い。ビジネスライクで殺風景ともいえるが、広さに関しては良かった。 アパートメントホテルなので、食堂は無いが、近所にカフェがあって朝食には困らない。
Stayed 2 nights in Sep 2022

4/10 Poor

Mohit

Travelled with partner
Disliked: Staff & service
Wasted two hours waiting for the reception to get me an air conditioning remote. The room was not good ventilated and outside it was 26 degrees which felt like 30 inside. At last had to go to the reception from the apartment. No sorry, no thank you.
Stayed 1 night in Sep 2022

6/10 Okay

Neil

Stayed 1 night in Apr 2022

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio culturale
Sistemazione bella e confortevole. Completamente soddisfatto.
Stayed 1 night in Apr 2022

4/10 Poor

Modestino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Si vive con i vicini praticamente.
L appartamento è veramente bello. Spazioso e pulito. Ma non lo consiglio perché l insonorizzazione è veramente pessima. Si sente la signora del piano di sopra camminare con i tacchi dalle 6 di mattina. E le persone per strada quando passano sulla grata per terra. Ho dormito veramente poco a causa di tutto ciò. È un peccato ma non ci ritornerei nemmeno gratis.
Stayed 2 nights in Mar 2022

8/10 Good

Fabrizio

Business traveller
Liked: Staff & service
Comodo e spazioso
Frequento spesso questa struttura per lavoro, mi trovo molto bene negli appartamenti dislocati in centro, sono spaziosi e confortevoli e tutti in zone comode ai servizi. Anche parcheggiare non è un problema.
Stayed 1 night in Jan 2022

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buon appartamento, nuovo ed elegante
La camera è grande e bella. Bagno pulito e comodo. Il servizio di checkin e checkout comodo (non c'è bisogno di andare a fare il checkout in hotel). Ingresso indipendente. Due punti negativi: 1) Piumone singolo messo sul letto matrimoniale (credo sarà stato un errore). 2) Poca insonorizzazione (in altre camere c'erano bimbi e si sentivano) Nel complesso molto buono
Stayed 1 night in Nov 2021

8/10 Good

enrica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
una buona soluzione
letto e bagno comodi zona e struttura un po' rumorosa personale cordiale
Stayed 1 night in Oct 2021

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Mediocre
Accomodation in average state, renewed though missing final touch and last updates. Keyless entrance is quite nice and easy, though a bit confusing on arrival and information.
Stayed 1 night in Sep 2020

2/10 Terrible

Brahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schmutziges Hotel, Schlechte Service
es war ein Albtraum Aufenthalt , noch nie so schlimme aufenthalt gehabt sowie diese. das Hotel zimmer war sehr dreckig, überall lag staub, Fenster dreckig und staubig, überall spinnen weben. Der service war katastrophal, die haben sich nicht mal endschüldigt für das dreckige zimmer , es hat niemanden dort gestört von Personal und war es reine geld verschwendung in diesem Hotel, wir werden jedem abraten da zu buchen.
Stayed 1 night in Sep 2020

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr groß geschmitten, Lage super.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Molto rivedibile
Check in da fare nell’hotel vicino ma non comodissimo. Aria condizionata non sufficiente e molto rumorosa. Ingestibile in estate. Muri di cartapesta (si sente tutto dalle altre camere). Puzza di fumo tremenda in camera.
Stayed 1 night in Aug 2020

10/10 Excellent

francesco giosue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Las habitaciones están muy bien, prácticamente nuevas. El personal del hotel, en nuestro caso particular, no fue muy agradable. Y la zona donde se encuentra no es muy atractiva.
Stayed 1 night in Dec 2019

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Fue un poco complicada la coordinación para el check in
Stayed 1 night in Sep 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera comoda e vicino al centro e stazione
Bella camera, ampia. Bene illuminata, con condizionatore, tv, letto comodo. Bello e pratico pure il bagno, una bella cabina doccia in vetro, spazioso più della media. Praticamente si dorme in questo enorme appartamento con diverse camere indipendenti, e poi si va a fare la colazione (ove compresa o se si vuole fare li) a 300 metri dentro l'hotel Astoria vero e proprio. Posizione comoda, piuttosto silenziosa, la nostra camera dava sul cortile interno di un condominio.
Stayed 1 night in Aug 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges luxuriöses Apartment
Das Apartment liegt sehr günstig im Nähe des Bahnhofes. Von dort geht auch der Bus zum Fico-Markt. Ins Stadtzentrum läuft man zwischen 15 bis 20 Minuten, kann aber auch öffentliche Verkehrsmittel nutzen. Die Unterkunft ist sehr sauber, sehr ruhig und mitten im Wohngebiet. Das Apartment ist schön groß, gute Betten, schönes Bad. In der selben Strasse befindet sich ein thailändischer Massagesalon, super nach einem Stadtbummel.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon rapporto qualità/prezzo
Camere moderne e ben tenute, e bagno molto confortevole. A due passi dalla stazione, e dal centro città
Stayed 1 night in Jan 2019

10/10 Excellent

Max, Lecce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo, unica pecca :non è facile trovare un parcheggio nei pressi dell'hotel.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018