Rotana, Bomonti hotels

"The hotel is well presented, but there are a few things I would like to mention. The soundproofing was very poor—we could hear people at the end of the corridor, as well as in the rooms next to us. Reception did not make any effort to contact us, despite the fact that we didn’t check in on the first day due to our flight being cancelled. There were also no upgrade offers, even though the hotel did not appear to be very busy. The only aspect that worked well was housekeeping—consistently friendly and efficient throughout our stay. My recommendation would be to stay at a hotel chain run by a Western brand."

"Our room and property is very clean. Staff is very friendly. And the location is excellent. "

"I like being able to have dinner and breakfast to the restaurant Good effort for professionalism in Turkey. "

"One of the best hotel experiences I’ve ever had. Top notch from start to finish. The staff is incredible!"

"Staff muito prestativo embora a maioria fale pouco ou quase nada de inglês!"

"I had a very disappointing experience with this hotel. During check-in, there was no clear communication that items in the room—such as snacks and drinks in the fridge—were chargeable. This lack of transparency feels misleading, especially when these items are later billed at significantly inflated prices, reportedly up to five times their actual value, with additional hidden costs. The situation became even more stressful during checkout. Despite clearly informing the receptionist that I had a confirmed reservation, had already paid, and was running late for my flight, I was told I could not leave until all charges were settled. This nearly caused me to miss my flight. To avoid further charges, I returned everything I believed might be billable, including sachet coffee that appeared complimentary. It felt excessive and unreasonable, especially when even basic items were treated as chargeable. Overall, the experience was frustrating due to poor communication, lack of transparency on pricing, and inflexible customer service. I would strongly advise future guests to clarify all potential charges in advance to avoid similar issues."

"Comfortable and ver well located."

"Excellent service"

"Good sauna but no gym. Overall very good"