Indoor pool, open 9 AM to 10 PM, pool umbrellas, pool loungers
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Reviews of Hue Hotels and Resorts Boracay Managed by HII

4 out of 5
Hue Hotels and Resorts Boracay Managed by HII
Station 2, Main Road, Boracay Island, Western Visayas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 335 reviews" "
Rating 8 - Good. 83 out of 335 reviews" "
Rating 6 - Okay. 24 out of 335 reviews" "
Rating 4 - Poor. 5 out of 335 reviews" "
Rating 2 - Terrible. 9 out of 335 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sharunne

Stayed 5 nights in Mar 2024

6/10 Okay

Ronaldo

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe
Stayed 3 nights in Feb 2024
Response from Warmest Regards, Hue Hotels and Resorts Boracay on 10 Mar,2024
Dear Mary Ann, Thank you very much for this heartwarming feedback. We are very glad to know that you had a pleasant stay. Looking forward to welcoming you again on your next visit to Boracay. Thank HUE!

8/10 Good

Elsie V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that there are limited options for food of small servings . I’m a small eater ( don’t eat a lot each time and almost all in the menu ( which I like are big servings like for 4-5 people. Otherwise the staff are excellent very courageous, friendly and very nice.
Stayed 3 nights in Feb 2024
Response from Warmest Regards, Hue Hotels and Resorts Boracay on 27 Feb,2024
Dear Elsie,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. We greatly appreciate that you took time to provide us with your comments about the good service provided by our staff. In regards to your concerns about our breakfast buffet rest assured that your concerns will be discussed at length amongst the concerned department heads to improve the service. Please accept our apology and hope that you will give us another chance to turn things around. We would love to have that opportunity again. I hope that it will not deter you from coming back to our hotel in the future.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hue Hotels and Resorts Boracay on 12 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hue Hotels and Resorts Boracay on 12 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 10 out of 10! We are glad that you have had a great stay. We look forward to your next visit!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are five star - very clean and spacious. I can say that it made my stay in boracay very memorable. I dont even want to leave the hotel at times because it’s so cozy. To the staff and admin- Keep up the good work!
Stayed 2 nights in Jan 2024
Response from Hue Hotels and Resorts Boracay on 12 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

10/10 Excellent

Kelly, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hue Hotels and Resorts Boracay on 12 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay there very excellent The staff is very friendly
Stayed 2 nights in Oct 2023
Response from Warmest Regards, HUE Hotels and Resorts Boracay T on 2 Nov,2023
Dear Raymond,Thank HUE for the kind words and we appreciate your review online. Our heartfelt thank you for choosing our resort while you're in vacation in Boracay. Your compliments have been shared with the team. We are looking forward in welcoming you again soon!

10/10 Excellent

Ricky, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hue has great service and amazing environment
Stayed 8 nights in Sep 2023
Response from Warmest Regards, HUE Hotels and Resorts Boracay T on 18 Sept,2023
Dear Ricky,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments and recommendation. We look forward to welcoming you back!

10/10 Excellent

Kristel Clerisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs
Stayed 3 nights in Jun 2023
Response from Warmest Regards, Hue Hotels and Resorts Boracay on 21 Jun,2023
Dear Kristel Clerisse,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Big pool - good for adults and kids
Stayed 5 nights in May 2023
Response from Warmest Regards, Hue Hotels and Resorts Boracay on 31 May,2023
Dear David,Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We are looking forward in welcoming you again soon.

8/10 Good

KOJI

Travelled with family
Liked: Property conditions & facilities
Window view from hotel was awful. We see garbages all the time
Stayed 3 nights in May 2023
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 7 May,2023
Dear Koji,We appreciate your feedback and regret that we were not able to meet your expectations on your room view. Please accept our sincere apology. Once again thank you for your 4* rating and we look forward to welcoming you back.

6/10 Okay

Sharon

Stayed 1 night in Feb 2023
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 31 Mar,2023
Dear Sharon,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 Excellent

Alfonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area
Stayed 3 nights in Feb 2023
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 31 Mar,2023
Dear Alfonso,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 Excellent

Allyssa

Stayed 2 nights in Feb 2023
Response from Warmest Regards, HUE Hotels and Resorts Boracay T on 16 Nov,2023
Dear Allyssa,We appreciate your review online. Our heartfelt thank you for choosing our resort while you're in vacation in Boracay. We are looking forward in welcoming you again soon!

8/10 Good

Venus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool
Stayed 4 nights in Jan 2023
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 31 Jan,2023
Dear Venus,Thank you for staying with us and for posting your reviews online.We look forward to welcoming you back!

10/10 Excellent

Acarie

Liked: Staff & service, amenities, property conditions & facilities
Response from Hue Hotels and Resorts Boracay on 28 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and accommodating.
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 28 Dec,2022
Dear Daniel,Thank HUE for the kind words and we appreciate posting your review online.Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We look forward in welcoming you again soon!

10/10 Excellent

heisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall ambiance is very good., Staff are very helpful, they act right away when you request something., but there just some minor problem i had because i have sensitive sense of smell., theres this mucky (hopefully not mold) smell in the room and the floor start getting sweaty which make the smell stronger., but compare to other hotel with this price range., this hotel is better., There is a security guard which will make you feel safe.,
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 28 Dec,2022
Dear Heisha,Thank you for your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department especially for maintenance around the resort and we will assuring the best possible service for your future visit.Once again thank you for your 5* rating and we look forward to welcoming you back.

6/10 Okay

Ma Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Staff Dislike: Noise level can be annoying(hotel music played from as early as 6am til very late); Trip hazards on ground floor; 1 water bottle provided in the room (has to call reception everytime for refill); no cabinet for clothes (hanging rack out in the open in front of the bed); No handtowels, bath towels are too small; 1k incidental deposit per night upon check in, though it gets returned upon check out still quite a bit of money if you're staying more than 4nights as u might need your cash while you're out and about (if you use your credit card, it might take at least 2 weeks to get your money back)
Stayed 5 nights in Oct 2022
Response from At HUE'r service, HUE Hotels and Resorts Boracay on 28 Oct,2022
Dear Ma Rowena,Thank you for staying with us and for posting your reviews online. We appreciate your positive feedback and recommendations. We also took note of your comment for improvement. Please accept our apology and rest assured that we will addressed the issue immediately.Looking forward to welcoming you back!

10/10 Excellent

Maritess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Boracay
Stayed 2 nights in Sep 2022
Response from HUE Hotels and Resorts Boracay on 24 Oct,2022
Dear Maritess,Thank you for choosing HUE Hotels and Resorts Boracay as your abode while on vacation. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We look forward to welcoming you again on your next visit. At HUE'r service, HUE Hotels and Resorts Boracay Team

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Other than the staff there is really nothing to recommend this property. It’s glory days are long gone, and it is under-staffed and in disrepair. The staff they have is friendly and professional. But the restaurants attached to the hotel have serious issues with product availability and cleanliness. I was served a drink with a dead cockroach on the metal straw at what was the highly rated Super Magic IceCream And Burger restaurant that is in the same building. Overall I found the experience acceptable but uninspiring.
Stayed 3 nights in Aug 2022
Response from Hue Hotels and Resorts Boracay on 28 Feb,2024
It was our pleasure to be of service to HUE! Our heartfelt thank you for choosing our resort while you're on vacation and be able to provide with comfortable and enjoyable stay. Your comments have been taken noted and discussed with the team, rest assured that we will improve our service. We provide you with the safest stay. Hope that these concerns will not deter you from staying with us again.

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very comfortable bed and the staff were all very helpful and friendly. We highly recommend this hotel.
Stayed 2 nights in Aug 2022
Response from HUE Hotels and Resorts Boracay on 11 Aug,2022
Dear Rhea, Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward in welcoming you again soon!

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think that I have ever stayed in a hotel with this kind of amazing service. The Hue hotel in Boracay is the unicorn of places to stay. The hotel staff is the friendliest, most attentive group of employees that I have ever met. If you need something, they are on it within minutes. The hotel itself is an oasis within an oasis. The pool take center stage to the hotel that was built around it. Ample lounge beds, to pool attendants that will make sure you have everything you need including towels and water. I traveled with my seven-year-old daughter, and every day the staff seemingly catered to her, said good morning, and in most cases free hugs :-) The hotel is located just a short 3 to 4 minute walk to the beach. If you need something talk to the front desk and they will have an answer for you immediately, from activities in the area, to transportation to and from the airport in Catilan. I honestly cannot say enough about my experience at this hotel. By far the very best service, and commodities that I have experienced. The rooms are spacious, well-kept, The beds are extremely comfortable, the shower is chai Normas and I like that there is a separate space for the toilet. Do you feel like you are in your own sound proof booth. If you were lucky enough to spend your birthday here be prepared to be spoiled by a HBD song, cake, and message on your TV I am sure that I am missing you something else in my review, but I think you get a general idea :-)
Stayed 7 nights in Jul 2022
Response from HUE Hotels and Resorts Boracay on 11 Aug,2022
Dear Craig, Thank you so much for providing a detailed review. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We are so grateful for your recognition of our staff. We will definitely share this as we are always excited to hear how our guests have appreciated our service. Thank you for allowing us to be of service and we look forward to your next visit!

10/10 Excellent

Jeddah

Stayed 1 night in Jun 2022
Response from HUE Hotels and Resorts Boracay on 3 Jul,2022
Dear Jeddah, Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back!

10/10 Excellent

Ryel Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from HUE Hotels and Resorts Boracay on 3 Jul,2022
Dear Ryel Katherine, Nice to meet HUE! Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back!

10/10 Excellent

Jesus

Stayed 2 nights in Jun 2022
Response from Hue Hotels and Resorts Boracay on 28 Feb,2024
Thank you for choosing Hue Hotel Boracay and for rating us 5 out of 5! We are glad that you have had a great stay. We look forward to your next visit!

8/10 Good

Lance

Travelled with family
Liked: Staff & service, amenities
Constant stream of small ants around bath sink and surrounding counter, up walls. Housekeeping did not seem to notice. More of an inconvenience. Other than that minor issue, room configuration was comfortable for a family of 4. 1 king, 2 dbl beds and 2 full bathrooms.
Stayed 4 nights in Jun 2022
Response from HUE Hotels and Resorts Boracay on 26 Jun,2022
Dear Lance, Nice to meet HUE! Thank HUE for the kind words and we appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. We look forward in welcoming you again soon!

10/10 Excellent

Herminio

Stayed 3 nights in Jun 2022
Response from HUE Hotels and Resorts Boracay on 26 Jun,2022
Dear Herminio, Nice to meet HUE! Thank you for staying with us and for sharing your memorable experiences online. We appreciate your feedback and look forward to welcoming you back soon!

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, lots of activities inside the hotel, the mini food court inside was super convenient and the rooms were clean and comfortable
Stayed 2 nights in Apr 2022
Response from HUE Hotels and Resorts Boracay on 8 May,2022
Dear Joana, Nice to meet HUE! Thank you for choosing HUE Hotels and Resorts Boracay as your home while on vacation. We are glad to know that you enjoyed your stay in our resort. We do take pride of the guest experience and that's why we make sure that you will have a wonderful time while in the Island of Boracay. We look forward to welcoming you again on your next visit. At HUE'r service, HUE Hotels and Resorts Boracay Team

2/10 Terrible

Oliver

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We would not stay here again Pros: - staff friendly and generally tried to help Cons: - hotel is dated and not in good condition - lock on our door failed repeatedly meaning we couldn't get into the room, and at several points there was no hot water for the shower - loud noise from live music at nearby bars goes on until midnight
Stayed 1 night in Apr 2022
Response from HUE Hotels and Resorts Boracay on 8 May,2022
Dear Oliver, Nice to meet HUE! We are pleased to hear your comments and happy you found our staff friendly and helpful. Please accept our sincerest apologies for the inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet yours and our own expectations. We understand that as a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. At HUE'r service, HUE Hotels and Resorts Boracay Team

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Apr 2022
Response from HUE Hotels and Resorts Boracay Team on 21 Apr,2022
Dear Vincent, Thank you very much for this heartwarming feedback. We are very glad to know that you had a pleasant stay. Your commendation to our staff has been shared with them. Looking forward to welcoming you again on your next visit to Boracay. Thank HUE!

8/10 Good

Catherine Peachy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family room clean .
We enjoyed our family room it was clean and beds were super comfy, ac worked great and the pillows were super comfy. Sad about the green pool though. You have to request for room clean up. But nobody answers un the housekeeping or front desk, they were understaff , the towels should be changed its not white and its frayed, breakfast buffet was filling more of a lunch selection than breakfast, like adobo, fried chicken, afritada on some days, so i found that weird. We stayed for 5 nights ang glad to have some bacon, in the 4th day. Its far from the beach. Transfer was well organized. The staff were courteous except for the security at night who was fresh. Would i stay here again probably not. Beach front is king!
Sad pool was dirty since dec 28, we were rhere dec 30 to jan 4 ni change in color
Comfy bed, spacious room
Clean well lit and nice interiors
Stayed 2 nights in Dec 2021
Response from HUE Hotels and Resorts Boracay on 21 Jan,2022
Dear Catherine, It was our pleasure to be of service to HUE! Our heartfelt thank you for choosing our resort while you're in vacation and be able to provide with comfortable and enjoyable stay. Your comments have been taken noted and discussed with the team, rest assured that we will improve our service. Hope that these concerns will not deter you from staying with us. Looking forward to see HUE on your next vacation to Boracay Island! At HUE'r service, HUE Hotels and Resorts Boracay Team

10/10 Excellent

Benilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfy and relaxing stay.
Stayed 1 night in Dec 2021
Response from HUE Hotels and Resorts Boracay on 21 Jan,2022
Dear Benilda, Nice to meet Hue! Thank you so much for staying with us. We appreciate your positive review. We are thrilled to know how much you liked our hotel and services. At HUE'r service, HUE Hotels and Resorts Boracay Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel interiors and room was great, maintained cleanliness around the place. There's a plenty of activities and space for the kids to place within the lobby area. Food has limited choices, restaurant area was small and has limited tables and seats only. Condiments are not always available, like butter. Staffs are not all courteous towards the guests. The location was not great as expected as near to the beach front. You need to walk 10 mins and the road towards the beach was under construction; muddy with water and dark. No lights within the road.
Stayed 3 nights in Dec 2021
Response from HUE Hotels and Resorts Boracay Team on 18 Dec,2021
Dear Valued Guest, Thank you for your feedback regarding your stay in Hue Hotels and Resorts Boracay. Thank you for taking the time to share your experience in Expedia. I'm sorry to know about the inconveniences you've had with the butter, the staff are not all courteous and the muddy and dark road going to the beach. Rest assured that we shall look into these points and prioritize action on how to make them better. As for the muddy and dark road, we have been petitioning to the project manager of DPWH regarding slow repair and unsafe road. Hue Hotel has its own streetlights when you get to the pavement by the hotel's perimeter. Hope that your experience won't deter you from coming back to our hotel. Thank HUE! At HUE'r service,

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Sheryl Cham, General Manager on 1 Jan,2021
Dear Brian, Thank you for staying with us and for rating our hotel and services.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Sheryl Cham, General Manager on 1 Jan,2021
Dear Anonymous, Thank you for staying with us and for rating our hotel and services.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Sheryl Cham, General Manager on 1 Jan,2021
Dear Anonymous, Thank you for staying with us and for rating our hotel and services.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was amazing, all the staff was very attentive to your needs. The resort was located just a very short walk to an amazing beach and crystal clear water. We loved our stay and will return
Stayed 5 nights in Feb 2020
Response from Sheryl Cham, General Manager on 1 Jan,2021
Dear Robert, Thank you so much for your kind review. Feedback like yours is what motivates us to keep doing well in our respective roles. We are so glad that you loved your stay and look forward to your return.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay
Friendly staff and amazing facilities
Stayed 3 nights in Feb 2020
Response from Sheryl Cham, General Manager on 1 Jan,2021
Dear Sarah, Thank you so much for taking the time to share your feedback. I will make sure to relay your commendation to our staff for their hospitality. We are glad that you enjoyed our facilities.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and Hotel, 5min walking from the beach. Lovely and helpful staff. Amenities are great, big pool, small but equipped gym, restaurants, bars and massage/spa inside the property. Super value for money, would absolutely recommend it to anyone staying in Boracay. Small and only complain, I paid 35eur for a laundry service (absolutely not expected, and prior information need to be given to guests)
Stayed 5 nights in Dec 2019
Response from Cesar F, General Manager on 20 Feb,2020
Dear Guest, thank you for staying with us and for posting your reviews online. We appreciate your positive feedback and took note of your comment on laundry. The prices per type of clothing are indicated in the laundry form. We apologize that this was not communicated well with you.

2/10 Terrible

Expedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was superb. It was far from beach front but the hotel made up for it through the whole staff who were all very helpful.
Stayed 3 nights in Dec 2019
Response from Cesar F, General Manager on 20 Jan,2020
Dear Guest, Thank you for taking time to post your reviews online. We appreciate your feedback.

10/10 Excellent

Bebie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Cesar F, General Manager on 28 Dec,2019
Dear Bebie, Thank you for staying with us and for giving us a perfect score in your online review! Looking forward to welcoming you back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from Cesar F, General Manager on 24 Dec,2019
Dear Guest, Thank you for staying with us and for posting your reviews online. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Cesar F, General Manager on 23 Dec,2019
Dear Guest, Thank you for staying with us and for posting your reviews online. We appreciate your feedback!

10/10 Excellent

Maestro, Dublin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property amazing stuff. Very friendly and helpfull
Stayed 5 nights in Dec 2019
Response from Irene Woo, Reservations Manager on 17 Dec,2019
Dear , Greetings from Hue Hotels and Resorts Boracay! Thank you for taking the time to review our hotel, and for the five-star rating on our services and facilities. We look forward to welcoming you back soon!

6/10 Okay

Cornelius, Singapore

Travelled with group
Liked: Staff & service, property conditions & facilities
The first assigned room had broken lamps and fixtures, so we asked for a new room. Overall an OK hotel; the breakfast buffet provides for Europeans, Filipinos, Chinese and Koreans, a little bit of everything to fill your stomach, but nothing exciting. The pool area is nice and spacious and provides sufficient beach chairs for everybody. In the afternoons there was a DJ playing some music; but instead of a soft musical backdrop the beats were loud and pounding away for hours until 6 pm, and the blaring loudspeakers pounded into the guest rooms even with closed doors and windows. The location is good; no direct beach access, but with a direct access road to white beach (5 minutes) with plenty of shops and restaurants.
Stayed 5 nights in Nov 2019
Response from Cesar F, General Manager on 4 Dec,2019
Dear Cornelius, Thank you for staying with us and for posting your reviews online. We appreciate your feedback and took note of areas we can improve. By the way, the suspended lamp uses a flexible cable and electric cord so it naturally swings or moves and was not broken.

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly staff - nothing too much trouble.
Stayed 4 nights in Nov 2019
Response from Cesar F, General Manager on 28 Nov,2019
Dear Sol, Nice to meet Hue! Thank you for staying with us and for posting your reviews online. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, almost like an all in one resort. Has a cute food court, lounge area, poolside bar, minimart and lots of dining nearby. Only 2 min away from beach. Easy to catch a ride as well. Very new, only 2 years old. great pool, very welcoming nice staff
Stayed 3 nights in Nov 2019
Response from Cesar F, General Manager on 20 Nov,2019
Dear Guest, Thank you for staying with us and for sharing your memorable experiences online. We are delighted by your positive comments and recommendations. Looking forward to your next visit!