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Reviews of Copley House

3 out of 5
Copley House
239 W Newton St, Boston, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1165 reviews" "
Rating 8 - Good. 334 out of 1165 reviews" "
Rating 6 - Okay. 133 out of 1165 reviews" "
Rating 4 - Poor. 63 out of 1165 reviews" "
Rating 2 - Terrible. 28 out of 1165 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

nicky

Travelled with partner
Pretty worn out but great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place, only thing is no control for heat or ac in room
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was much different than your usual hotel, not a traditional hotel, but a collection of old brownstone row house style properties, each formerly a residence. I checked into the "hotel" at one address, then had to walk down the street and around the corner to the location where my room was. It was a beautiful sunny Sunday, so it wasn't an issue for me to walk there. I had no car to deal with, so I'm not sure if that's an issue, but finding parking on your own could be problematic. My room was a nice and clean room in an old residence. Everything was nice, but somewhat quaint. The TV had everything that you'd expect from a hotel TV, but there was no room phone; everything is done through your cel. phone. The room had a studio apartment style kitchen. This is a unique experience, that while different than your typical cookie cutter hotel experience. I'm not sure if it was well described on the website and I just missed it or if nothing was said about these idiosyncrasies. If I was coming to Boston for a historic vacation, this might be a fun addition to the trip. It did not impede my purposes as a business stop, though I believe most people on a business trip would have been unhappy upon their arrival, if they didn't know these details in advance. I had an enjoyable time, but if in town, in the future, on business, I'd choose a different, more typical hotel for my base.
Stayed 1 night in Apr 2024

8/10 Good

kitae

Liked: Cleanliness, property conditions & facilities
Guests would have different properties to sleep
Stayed 1 night in Apr 2024

8/10 Good

Carmen, Avondale Estates

Liked: Staff & service
Easy check-in process and accommodating as I was early (noon). Room was small, as expected, but very dated. Fine for a night or two but I wouldn’t stay here longer with very outdated appliances and furniture. Hands-off staff, which for me as someone who knows the area and was comfortable was great, but someone never to Boston might like more interaction. I felt high price for mediocre space, but Boston prices are high so maybe this is reasonable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The units were nice. Great set up. Loved how we could sit at the table, drink coffee, and enjoy the sun. Kitchen had pans, utensils, etc. we would definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great area, liked the room a lot with good amenities. Staff was great. A few small glitches..blinds do not consistently work, bed is small and seems to dome down.
Stayed 3 nights in Apr 2024

8/10 Good

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, dog-friendly spot that’s convenient to Northeastern. We’re happy repeat visitors.
Stayed 2 nights in Apr 2024

8/10 Good

Farah Frances

Business traveller
Liked: Cleanliness
Location is excellent. Room size is best for single or maximum 2 guests. Having a kitchenette with good sized fridge was useful. The narrow stairs were difficult for those with large/heavy suitcases to carry. Amenities and facilities would benefit from some improvements. Parking is expensive ($35 a night).
Stayed 1 night in Apr 2024
Response from Staff on 27 Apr,2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Karma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was very convenient and there was very close to back bay Amtrak station
Stayed 1 night in Apr 2024
Response from Staff on 28 Apr,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Nice quiet neighborhood. Comfortable bed and clean!!
Stayed 1 night in Apr 2024
Response from Staff on 27 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area just off the major thoroughfare. Quiet and parking is nice and very affordable (if available).
Stayed 1 night in Apr 2024
Response from Staff on 26 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Tracy

Liked: Property conditions & facilities
Like spending a night in a Boston BrownStone. Parking is very easy and good amenities
Stayed 1 night in Apr 2024
Response from Staff on 26 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

8/10 Good

Viren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 5 nights in Apr 2024
Response from Staff on 26 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent space and location, perfect for short stays. AC ran too cold and fridge froze my food but otherwise lovely
Stayed 2 nights in Apr 2024
Response from Staff on 26 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here
Stayed 1 night in Apr 2024
Response from Staff on 22 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

6/10 Okay

Lisa

Business traveller
Liked: Staff & service
The property, or rather properties (because they're scattered around the neighborhood) are comfortable, quiet, and convenient, quite walkable to nearly anyplace you'd want to see in Boston, as well as to T stations and the airport shuttle ($3) is just a ten minute walk down the South Corridor. But, the carpets are old and dirty, the furniture in the room is rickety, the blinds were broken, and the linens are old, rough, and worn out.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt comfortable, like staying in a private space at home, not a hotel.
Stayed 1 night in Apr 2024
Response from Staff on 22 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Copley House is a truly amazing little place that feels like home, not like a hotel. I had a pleasure to stay in a small studio on the second floor of one of the old style brick townhouses. The studio had hardwood floors, fully equipped kitchen, and a small bathroom with shower. Two big windows allowed a view of a street in lively stylish neighborhood. Location is super convenient, within walking distance to many city’s attractions (including the finish line of Boston Marathon!). I definitely will book again when I plan my next visit to Boston.
Stayed 4 nights in Apr 2024
Response from Staff on 19 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Staff on 19 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant space in a great location. We would stay here again.
Stayed 2 nights in Apr 2024
Response from Staff on 19 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Staff was very accommodating.
Stayed 4 nights in Apr 2024
Response from Staff on 19 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Robert, Newberry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing.
Stayed 4 nights in Apr 2024
Response from Staff on 16 Apr,2024
Thank you so much for staying with us, we really appreciate your feedback!

10/10 Excellent

Timothy Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, friendly staff.
Stayed 2 nights in Apr 2024
Response from Staff on 16 Apr,2024
Thank you so much for staying with us, we really appreciate your feedback!

10/10 Excellent

Claudia

It was clean, friendly and a good location
Stayed 1 night in Apr 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Melissa

Pretty neighborhood, great location, excellent property!
Stayed 1 night in Apr 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well! It was a great experience. It was clean, quiet and neighborhood felt very safe! Would definitely stay there again!
Stayed 2 nights in Mar 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Farida

Excellent, professional and helpful service. Rooms were clean and well furnished. Definitely recommend
Stayed 6 nights in Apr 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

Inessa A

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect stay. A small, but cozy room with everything you need. Thank you
Stayed 4 nights in Apr 2024
Response from Staff on 15 Apr,2024
Thank you for staying with us, we really appreciate your feedback!

10/10 Excellent

John

Travelled with family
Liked: Amenities
Great location. Nice clean room. Easy check in out process.
Stayed 2 nights in Apr 2024
Response from Staff on 8 Apr,2024
Thank you so much for staying with us, we appreciate your feedback!

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
It was a lovely place to stay. It was a very convenient walk to Northeastern for our daughter’s New Student weekend activities. Highly recommended!!
Stayed 2 nights in Apr 2024
Response from Staff on 8 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

daries

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Staff on 8 Apr,2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Mislav

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Staff on 8 Apr,2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy check in!
Stayed 2 nights in Apr 2024
Response from Staff on 8 Apr,2024
Thank you so much for staying with us, we appreciate your feedback!

10/10 Excellent

Jason

Stayed 1 night in Apr 2024
Response from Staff on 27 Apr,2024
Thank you so much for staying with us, we appreciate your feedback!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Quiet and great location. I had a small room where the bathroom was outside the room. Not necessarily a problem but think it should be made more clear at booking
Stayed 2 nights in Apr 2024
Response from Staff on 8 Apr,2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Haerang

Travelled with family
Liked: Staff & service, property conditions & facilities
Lucky the room was ready and the staff helped me to check in before the check in time. It was so helpful and make our schedule efficient. The facility and amenities were great. The best location and the vibe of the brown stone house is what we exactly want from Boston. I hope not so many people recommend here since I want to be back. Highly and strongly recommended.
Stayed 1 night in Apr 2024
Response from Staff on 6 Apr,2024
Thank you so much for staying with us and your great feedback!

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything....Comfortable, clean, well appointed, walk-able to everything and near the T station...
Stayed 3 nights in Mar 2024
Response from Staff on 4 Apr,2024
Thank you for staying with us, we really appreciate your feed back!

10/10 Excellent

Coral

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, easy and fast communication, very spacious!
Response from Staff on 3 Apr,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay. Great location, huge room with kitchenette and self check in process made this very easy. Would highly recommend.
Stayed 3 nights in Mar 2024
Response from Staff on 3 Apr,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Copley House and it was a very enjoyable experience, once again! There are some aspects of the room that were dated and could use updating, however, it was a comfortable stay in a very convenient location. The check-in and check-out process was also simple and efficient. Thank you!
Stayed 3 nights in Mar 2024
Response from Staff on 4 Apr,2024
Thank you so much for staying with us, we appreciate your feedback!

8/10 Good

Kittery

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Staff on 1 Apr,2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Natalie

Stayed 3 nights in Mar 2024
Response from Staff on 22 Apr,2024
Thank you so much for staying with us, we greatly appreciate your feedback!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 5 nights in Mar 2024
Response from Staff on 1 Apr,2024
Thank you so much for staying with us, we appreciate your feedback!

10/10 Excellent

Levi

Stayed 1 night in Mar 2024
Response from Staff on 30 Mar,2024
Thank you so much for staying with us, we appreciate your feedback!

10/10 Excellent

NGUYEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and affordable place if you want to spend a weekend in Boston. Walkable to Newbury street and other places in the back bay area. The place has everything you need and very clean. I booked a shared bathroom room and it was a bit inconvenient for us to leave our room for a bath but other than that, this place is great! Highly recommend!
Stayed 2 nights in Mar 2024
Response from Staff on 28 Mar,2024
Thank you so much for staying with us, we really appreciate your feedback!

4/10 Poor

rutvi

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff on 3 Apr,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Simon, Sterling

Stayed 2 nights in Mar 2024
Response from Staff on 16 Apr,2024
Thank you so much for staying with us, we really appreciate your feedback!