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Reviews of Monticello Inn Framingham

2.5 out of 5
Monticello Inn Framingham
90 Worcester Rd, Framingham, MA

Reviews

5.0
Rating 10 - Excellent. 48 out of 717 reviews" "
Rating 8 - Good. 105 out of 717 reviews" "
Rating 6 - Okay. 179 out of 717 reviews" "
Rating 4 - Poor. 140 out of 717 reviews" "
Rating 2 - Terrible. 245 out of 717 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
A place to swing by for a night.
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Property need a major update both inside and out. You could drive by the property without noticing it. It was very dark and the property was not illuminated safely.
Stayed 1 night in Mar 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room smelled like stale cigarette smoke. ive never stayed in a grosser place.
Stayed 1 night in Mar 2024

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Johanne

Disliked: Cleanliness, property conditions & facilities
The room carpet so dirty
Stayed 1 night in Feb 2024

2/10 Terrible

MARINELA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and disgusting
Stayed 1 night in Jan 2024

8/10 Good

jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Igor

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Diane

Disliked: Amenities, property conditions & facilities
Charged me when they knew no one was in the room- dirty and bad reputation
Stayed 3 nights in Dec 2023

2/10 Terrible

Leo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV had no signal and worse, the heating system kept going on and off what seemed like every 5 minutes and significantly interrupted my sleep so much so that I was exhausted by sunrise. Could not wait to get out of room 127. I do not recommend this hotel - spend more and get meaningful rest.
Stayed 1 night in Dec 2023

2/10 Terrible

Faith

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awful and very rude. Our room was so dirty, like it hadn’t been cleaned ever. Burn holes in the bedding and stains all over the carpet. The man was rude when I checked in. Told me I had to pay upfront and then did not give me a receipt when I paid in cash until I asked him to. We did not stay we cancelled our reservation and the girl up front said we could look at another room but we declined because it just was so gross there and she was very rude and not apologetic at all. They denied us a refund even though we were there for maybe 30 minutes. Ridiculous

6/10 Okay

henry, waldwick

Is good for motel nothing fancy
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Stayed 3 nights in Nov 2023

2/10 Terrible

James Maximilian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t looked up “roach motel” in the dictionary, but this place would meet the definition in my mind. Everything (and I mean EVERYTHING) is outdated. If we were staying more than one night and/or the general neighborhood wasn’t built up and safe feeling, we would not have stayed. Specifically, mattresses were lumpy and uncomfortable, bathroom was tiny and cramped, heater was loud (but effective), and the towels were white sandpaper. Check-in was easy except for waiting some 15 minutes for a staff member to actually come to the front desk. This property makes booking through Orbitz embarrassing and risky.
Stayed 1 night in Nov 2023

2/10 Terrible

Onur

Disliked: Staff & service, property conditions & facilities
The price paid is definitely not worth it
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to catch some sleep before heading home after a concert in Boston.
Stayed 1 night in Oct 2023

2/10 Terrible

Beckie

Disliked: Staff & service
The front desk girl attempted to charge my card when I specifically told her not to, that it would decline. She tried to push the amount anyway. It didn’t go just like I said. The website said there was a continental breakfast. She said there isn’t and blamed Expedia for not updating their info. The interior door handle came off in our hands. Only 1 towel to shower with when the room was booked for two adults. Will not be returning.
Stayed 1 night in Oct 2023

6/10 Okay

Yvan

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The first room provided was dirty. After I tell the front desk person, they change our room. It’s an old motel, need some renovation.

8/10 Good

Keith

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not a 5 star hotel. But a decent motel that was half the price of anything else in the entire area. Only complaint was a towel was obviously dirty and should not have been been put in room. Hotel staff was very helpful and friendly (much more than most places).
Stayed 2 nights in Oct 2023

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
STAY AWAY!!!!
It was horrible. This place has nothing! Pictures don't represent place. It is old, dirty, disgusting. I had to buy lysol wipes to use bathroom. There is a false advertising that continenty breakfasts is included - there is no breakfasts at all and I didn’t want to even try coffee because I was afraid I would get sick. Also, it says on site tbat check-in is at 2 pm but when you get there it states 3 pm.
Stayed 2 nights in Oct 2023

2/10 Terrible

stephanie

Travelled with partner
Awful dirty
Stayed 2 nights in Oct 2023

4/10 Poor

Abner

Travelled with family
Disliked: Property conditions & facilities
Quiet place, but dirty couch, damaged furniture, carpet, table, fridge stained and old linen
Stayed 2 nights in Oct 2023

8/10 Good

George

Stayed 2 nights in Oct 2023

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Simply don't.
Stayed 2 nights in Oct 2023
Response from Monticello Inn on 10 Oct,2023
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

2/10 Terrible

Annie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To pricy just a motel
I could have take a lot of pictures but I rather not … The place is worth 40$ no more , no breakfast place, bathrooms old with towel with huge stain , when they can be cleaned, they need to be thrown away .
Stayed 1 night in Oct 2023
Response from Monticello Inn on 10 Oct,2023
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

4/10 Poor

Caroline

Disliked: Cleanliness, amenities, property conditions & facilities
very outdated rooms, they are different from the pictures and when I booked, it said there was breakfest included and in the property there is a sign saying no morning breakfest!
Stayed 1 night in Sep 2023
Response from Monticello Inn on 27 Sept,2023
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

8/10 Good

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff helpful. Inn is close to Walmart and Natick Mall. It was an easy walk too Walmart. I will return if ever in the area again.
Stayed 1 night in Sep 2023
Response from Monticello Inn on 27 Sept,2023
Thank you for taking the time to share your review. We are glad that you enjoyed your stay.

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and very helpful.
Stayed 1 night in Jun 2022
Response from Dipak Mehta on 15 Jun,2022
Thank you for taking the time to share your review. We are glad that you enjoyed your stay

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty!!! Dirty, disgusting, filthy sh*t hole!!! Mice in room 128, blood stains on office entrance door, blood on bathroom wall, blood on room wall!!! Just literally disgusting all around. They’re idea of room maintenance and up-grade is outrageous! They really should start by REMOVING THE 50 YEAR OLD RUGS in the room(s)?! Each time I stayed there the office had to address television(turn channel or just bring in picture. THERE WAS “NO” internet wi-fi!!! “TELEVISIONS ARE OUTDATED BY YEARS!!!” Can you believe they wanted $560 for a week’s rental(no wi-fi) nor as clean(not even close) as Red Roof Inn!!!!! No wonder why this place isn’t even on most it not any hotel app?! This place is run by India Hindus?! You know the type that seek a great deal on top of the great deal they pushed for already?! Absolutely disgusting location!!! They really need the board of health to stop by the place!!!
Stayed 1 night in Jun 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely get what you pay for. With a recent visit to Boston, prices were high and I almost canceled my trip, but found Monticello Inn and had pretty low expectations and the price was affordable. The pictures and reviews made it seem not bad so with low expectations I gave it a shot. I really wish I got the room that were showed in the pictures. Only needed a spot to put my head down so this was it. Positives were that it was cheap, in a decent spot and check-in went smooth. Negatives were broken blinds in the bathroom, peeling wallpaper, broken door handle, zero amenities, something growing on wall behind wallpaper, broken sink and stained carpet. They had signs that occupant was responsible for damage and I was not ready to argue so never asked for a new room. I was never going to review anything, but during check-out the lady was rude and I didn’t know this, but if you use Expedia you will not get a receipt.
Stayed 1 night in May 2022
Response from Dipak Mehta on 11 Jun,2022
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

4/10 Poor

Arunima

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I think you can can Improve by having better quality of bed sheets and comforter.
Stayed 2 nights in May 2022
Response from Dipak Mehta on 11 Jun,2022
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

10/10 Excellent

Billy

Travelled with group
Liked: Staff & service, amenities
Not bad! Cheap but decent, could use minor upgrades but overall not bad
Stayed 1 night in May 2022
Response from Dipak Mehta on 18 May,2022
Thank you for taking the time to share your review. We are glad that you enjoyed your stay

10/10 Excellent

Carl, Putney

Stayed 1 night in Apr 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Dipak Mehta on 18 May,2022
Thank you for taking the time to share your review. We are glad that you enjoyed your stay

2/10 Terrible

In gameing

Disliked: Cleanliness, staff & service, property conditions & facilities
Something
Stayed 3 nights in Oct 2021
Response from Dipak Mehta on 3 Nov,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
We just wanted a place to stay over night after a late flight from Logan. Unfortunately the room seemed very unkept, and looked like it was falling apart. Neither of us felt comfortable showering in the tub, and there were dead bugs in our room. There were small black hairs on the sink and around the room. The sheets had some kind of stain on them, and there were cigarette Burns on the comforter, couch and carpets. We understood that it was a motel and not the Ritz Carlton, but for the price we were charged for one stay we hoped for something cleaner.
Stayed 1 night in Oct 2021
Response from Dipak Mehta on 1 Nov,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

2/10 Terrible

In gameing

Disliked: Cleanliness, amenities, property conditions & facilities
I feel like it was overpriced the tv didn't work the bathroom wallpaper was off the wall with mold I told the Lady at the front desk what was going on and she said that I should wait until her husband made it in that she would pass it along she even Shushes me so that others didn't hear I took pictures of the tv when it was on with the green light on the black screen and pictures of the wallpaper with the mold it appears that it was taped and nothing has been done about it
Stayed 3 nights in Oct 2021
Response from Dipak Mehta on 1 Nov,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay

2/10 Terrible

Gilberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Dipak Mehta on 4 Oct,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Window broken, bed horribly uncomfortable, very noisy at night
Stayed 1 night in Sep 2021
Response from Dipak Mehta on 10 Sept,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

6/10 Okay

Ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Not so good. As I walked up to the office, there were people sitting outside with their doors open - it was uncomfortable to walk past them. The decor of the room was beyond awful, with stains on the carpet and chair - and the bathroom was disgusting - there was mold in the sink drain. (I did not feel comfortable taking a shower). The quality of the TV picture/reception was not good. The mattress was old and lumpy. I have never been so happy to check out and walk away from a property before!
Stayed 1 night in Aug 2021
Response from Dipak Mehta on 31 Aug,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

6/10 Okay

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No
You cant show Nice clean PICTURES OF THE PLACE 40 YRARS AGO. IT SMELLED SO BAD
Stayed 3 nights in Aug 2021
Response from Dipak Mehta on 22 Aug,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

4/10 Poor

Krister

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s an old motel. Not worth the price I paid for it.
Stayed 1 night in Aug 2021
Response from Dipak Mehta on 27 Aug,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property look nice on ads but dirty n old. Room was not clean, bedsheets not changed, blood stain on mattress cover, blood n hair in the sink, dirty bath tub. I had to complain n leave before my time. Customer service sucked.
Stayed 3 nights in Jul 2021
Response from Dipak Mehta on 8 Aug,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
great location for bad hotel
great location, horrid hotel. room wasn't clean, visible dead bugs throughout room. very old appliance & bad smell throughout. ongoing domestic fighting with other "residence". could clearly smell smoking from additional rooms. parking was great!
Stayed 2 nights in Jul 2021
Response from Dipak Mehta on 26 Jul,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
I was always taught if you don't have anything nice to say, don't say anything at all.
Stayed 1 night in Jul 2021
Response from Dipak Mehta on 31 Jul,2021
Thank you for taking the time to share your review. We apologize for the inconveniences you experienced. We strive to improve facilities and hope a better guest experience in the future during your next stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit the bill
Stayed 1 night in Jul 2021
Response from Dipak Mehta on 14 Jul,2021
Thank you for staying with us! We are glad you enjoyed your stay with us.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
Location was good but soon as turned light off than back on at night saw alot of bugs i believe roaches and honestly didnt sleep after that.
Stayed 1 night in Jul 2021